Made in the USA: The import of American Consumer Assessment of Health Plan Surveys (CAHPS®) into the Dutch social insurance system

European Journal of Public Health

Volumn 16, Issue 6, 2006, Pages 652-659

  Delnoij, Diana M J ^a   Asbroek, Guus Ten ^b   Arah, Onyebuchi A ^b   De Koning, Johan S ^b   Stam, Piet ^c   Poll, Aldien ^d   Vriens, Barbara ^d   Schmidt, Paul ^d   Klazinga, Niek S ^b  

^a NETHERLANDS INSTITUTE FOR HEALTH SERVICES RESEARCH   (Netherlands)

^b UNIVERSITY OF AMSTERDAM   (Netherlands)

^c ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

^d Agis Zorgverzekeringen   (Netherlands)

Author keywords

Health services research; Patient satisfaction; Questionnaire development; Social insurance

Indexed keywords

ADULT; AGED; ARTICLE; COMPETITION; CONSUMER; DOCTOR PATIENT RELATION; HEALTH CARE PLANNING; HEALTH SURVEY; HUMAN; MANAGED CARE; NETHERLANDS; PRINCIPAL COMPONENT ANALYSIS; PRIORITY JOURNAL; PSYCHOMETRY; QUESTIONNAIRE; SOCIAL INSURANCE; VALIDATION PROCESS;

ADULT; AGED; AGED, 80 AND OVER; ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO HEALTH; CHOICE BEHAVIOR; COMMUNICATION; CULTURAL CHARACTERISTICS; FACTOR ANALYSIS, STATISTICAL; HEALTH CARE SURVEYS; HUMANS; INSURANCE, HEALTH; MIDDLE AGED; NATIONAL HEALTH PROGRAMS; NETHERLANDS; PATIENT-CENTERED CARE; PILOT PROJECTS; PROFESSIONAL-PATIENT RELATIONS; PSYCHOMETRICS; QUALITY OF HEALTH CARE; QUESTIONNAIRES; SOCIAL SECURITY; TRANSLATING; UNITED STATES;

EID: 33845413300     PISSN: 11011262     EISSN: 1464360X     Source Type: Journal    
DOI: 10.1093/eurpub/ckl023     Document Type: Article

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