FEMA and the Rhetoric of Redemption: New Directions in Crisis Communication Models for Government Agencies

The Handbook of Crisis Communication

Volumn , Issue , 2010, Pages 319-334

  Avery, Elizabeth Johnson ^a   Lariscy, Ruthann W ^b  

^a UNIVERSITY OF TENNESSEE   (United States)

^b UNIVERSITY OF GEORGIA   (United States)

Author keywords

Crisis communication strategies; Crisis typology development and Coombs model of reputation protection; Evolution of model of crisis types; Faux press conference unique crisis situation, a third level crisis; FEMA and rhetoric of redemption directions in crisis communication models for government agencies; FEMA and the 2007 California Wildfires; FEMA's response to California wildfires; Organizations and redemption rhetoric; Public agencies and crises; Stakeholder theory and crises

Indexed keywords

EID: 80053521288     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9781444314885.ch15     Document Type: Chapter

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