Patients' Communication With Doctors: A Randomized Control Study of a Brief Patient Communication Intervention

Families, Systems and Health

Volumn 29, Issue 3, 2011, Pages 171-183

  Talen, Mary R ^a   Muller Held, Christine F ^b   Eshleman, Kate Grampp ^c   Stephens, Lorraine ^d  

^a NORTHWESTERN UNIVERSITY   (United States)

^b UNIVERSITY OF CINCINNATI   (United States)

^c LERNER RESEARCH INSTITUTE   (United States)

^d Bethesda Family Medicine Residency Program   (United States)

Author keywords

Agenda setting; Brief intervention; Doctor patient communication; Patient communication; Shared decision making

Indexed keywords

ADOLESCENT; ADULT; ANALYSIS OF VARIANCE; ARTICLE; CLINICAL TRIAL; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; DECISION MAKING; DOCTOR PATIENT RELATION; FEMALE; GENERAL PRACTITIONER; HEALTH PERSONNEL ATTITUDE; HUMAN; INTERPERSONAL COMMUNICATION; MALE; METHODOLOGY; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PATIENT SATISFACTION; RANDOMIZED CONTROLLED TRIAL;

ADOLESCENT; ADULT; ANALYSIS OF VARIANCE; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; DECISION MAKING; FEMALE; HUMANS; MALE; MIDDLE AGED; PATIENT SATISFACTION; PATIENT-CENTERED CARE; PHYSICIAN-PATIENT RELATIONS; PHYSICIANS, FAMILY; YOUNG ADULT;

EID: 80053223079     PISSN: 10917527     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0024399     Document Type: Article

References (26)

1. Accreditation Council for Graduate Medical Education Outcome Project: Interpersonal and Communication Skills Assessment Approaches http://www.acgme.org/outcome/assess/IandC_Index.asp.
2. Bartlett E.E., Grayson M., Barker R., Levine D.M., Golden A., Libber S. The effects of physician communications skills on patient satisfaction, recall, and adherence. Journal of Chronic Diseases 1984, 37:755-764.
3. Bendapudi N.M., Berry L.L., Frey K.A., Parish J.T., Rayburn W.L. Patients' perspectives on ideal physician behaviors. Mayo Clinic Proceedings 2006, 81:338-344.
4. Bensing J.M., Tromp F., van Dulmen S., van den Brink-Muinen A., Verhul W., Schellevis F.G. Shifts in doctor-patient communication between 1986 and 2002: A study of videotaped general practice consultations with hypertension patients. BMC Family Practice 2006, 7:62.
5. Cegala D.J., McClure L., Marinelli T.M., Post D.M. The effects of communication skills training on patients' participation during medical interviews. Patient Education and Counseling 2001, 41:209-222.
6. Cegala D.J., Post D.M., McClure L. The effects of patient communication skills training on the discourse of older patients during a primary care interview. Journal of American Geriatric Society 2002, 49:1505-1511.
7. Frederickson L.G., Bull P.E. Evaluation of a patient education leaflet designed to improve communication in medical consultations. Patient Education & Counseling 1995, 25:51-57.
8. Greenfield S., Kaplan S., Ware J.E. Expanding patient involvement in care: Effects on patient outcomes. Annals of Internal Medicine 1985, 102:520-528.
9. Greenfield S., Kaplan S.H., Ware J.E., Yano E.M., Frank H.J. Patients' participation in medical care: effects on blood sugar control and quality of life in diabetes. Journal of General Internal Medicine 1988, 3:448-457.
10. Harvard Health Letter. Nine tips for patients 2004, 29:1-2.
11. Haskard K.B., Williams S.L., DiMatteo M.R., Rosenthal R., White M.K., Goldenstein M.G. Physician and patient communication training in primary care: Effects on participation and satisfaction. Health Psychology 2008, 27:513-522.
12. Institute of Medicine Practice Guidelines We Can Trust http://www.iom.edu/Reports/2011/Clinical-Practice-Guidelines-We-Can-Trust.aspx.
13. Kaba R., Sooriakumaran P. The evolution of the doctor-patient relationship. International Journal Of Surgery 2007, 5:57-65.
14. Kaplan S.H., Greenfield S., Gandek B., Rogers W.H., Ware J.E. Characteristics of physicians with participatory decision-making styles. Annals of Internal Medicine 1996, 124:497-504.
15. Kaplan S.H., Greenfield S., Ware J.E. Assessing the effects of physician patient interactions on the outcomes of chronic disease. Medical Care 1989, 3:110-127.
16. Ong L.M.L., DeHaes J.C.J., Hoos A.M., Lammes F.B. Doctor-patient communication: A review of the literature. Social Sciences and Medicine 1995, 40:903-918.
17. Orth J.E., Stiles W.B., Scherwitz L., Hennikus D., Valbona C. Patient exposition and provider explanation in routine interviews and hypertensive patients' blood pressure control. Health Psychology 1987, 6:29-42.
18. Post D.M., Cegala D.J., Miser W.F. The other half of the whole: teaching patients to communicate with physicians. Family Medicine 2002, 34:344-352.
19. Rost K.M., Flavin K.S., Cole K., McGill J.B. Change in metabolic control and functional status after hospitalization. Impact of patient activation intervention in diabetic patients. Diabetes Care 1991, 14:881-889.
20. Roter D.L., Hall J.A. Studies of doctor-patient interaction. Annual Review of Public Health 1989, 10:163-180.
21. Roter D.L., Stewart M., Putnam S.M., Lipkin M., Stiles W., Inui T.S. Communication patterns of primary care physicians. JAMA 1997, 277:350-356.
22. Sleath B., Roter D., Chewning B., Svarstad B. Asking questions about medication: Analysis of physician-patient interactions and physician perceptions. Medical Care 1999, 37:1169-1173.
23. Street R.L. Interpersonal communication skills in health care contexts. Handbook of communication and social interaction skills 2003, 909-933. Lawrence Erlbaum Associates Publishers, US, Mahwah, NJ, US. J.O. Greene, B.R. Burleson (Eds.).
24. Talen M.R., Grampp K., Tucker A., Schultz J. What physicians want from their patients: Identifying what makes good patient communication. Families, Systems & Health 2008, 26:58-66.
25. Thakur N.M., Perkel R.L. Prevention in adulthood: Forging a doctor-patient partnership. Primary Care 2002, 29:571-582.
26. Thompson S.C., Nanni C., Schwankovsky L. Patient-oriented interventions to improve communication in a medical office visit. Health Psychology 1990, 9:390-404.