Vienna surfing - Assessing mobile broadband quality in the field

Proceedings of the 1st ACM SIGCOMM Workshop on Measurements Up the Stack, W-MUST'11

Volumn , Issue , 2011, Pages 19-24

  Schatz, Raimund ^a   Egger, Sebastian ^a  

^a TELECOMMUNICATIONS RESEARCH CENTER VIENNA FTW   (Austria)

Author keywords

acceptability; lab and field trials; quality of experience; quality of service; web qoe

Indexed keywords

ACCEPTABILITY; END USERS; FIELD TRIAL; MOBILE BROADBAND; NETWORK LEVEL; QUALITY OF EXPERIENCE; RATING PATTERN; TRAFFIC-SHAPING; VIENNA , AUSTRIA; WEB QOE; WEB SURFING;

LAPTOP COMPUTERS; USER INTERFACES;

QUALITY OF SERVICE;

EID: 80053041207     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2018602.2018608     Document Type: Conference Paper

References (24)

1. A. Bouch, A. Kuchinsky, and N. Bhatti. Quality is in the eye of the beholder: meeting users' requirements for internet quality of service. In CHI '00: Proceedings of the SIGCHI conference on Human factors in computing systems, pages 297-304, New York, NY, USA, 2000. ACM.
2. A. Bouch, M. A. Sasse, and H. G. DeMeer. Of packets and people: a user-centered approach to quality of service. In Proc. of IWQoS 2000, 2000.
3. Cisco. Cisco visual networking index: Global mobile data traffic forecast update, Feb. 2010.
4. Coda Research Consultancy. Mobile broadband and portable computers: Revenue, user and traffic forecasts 2009-2017, July 2009.
5. D. Collange and J.-L. Costeux. Passive estimation of quality of experience. Journal of Universal Computer Science, 14(5):625-641, 2008.
6. S. Hemminger et al. Network emulation with netem. In Proceedings of Linux Conf Au, 2005.
7. E. Ibarrola, F. liberal, I. Taboada, and R. Ortega. Web qoe evaluation in multi-agent networks: Validation of itu-t g.1030. In ICAS '09: Proceedings of the 2009 Fifth International Conference on Autonomic and Autonomous Systems, pages 289-294, Washington, DC, USA, 2009. IEEE Computer Society.
8. International Telecommunication Union. Methods for subjective determination of transmission quality. ITU-T Recommendation P.800, Aug. 1996.
9. International Telecommunication Union. Estimating end-to-end performance in ip networks for data applications. ITU-T Recommendation G.1030, November 2005.
10. International Telecommunication Union. Vocabulary and effects of transmission parameters on customer opinion of transmission quality, amendment 2. ITU-T Recommendation P.10/G.100, 2006.
11. International Telecommunication Union. Subjective video quality assessment methods for multimedia applications. ITU-T Recommendation P.910, April 2008.
12. S. Jumisko-Pyykkö and T. Utriainen. A hybrid method for quality evaluation in the context of use for mobile (3D) television. Multimedia Tools and Applications, 2010.
13. S. Khirman and P. Henriksen. Relationship between quality-of-service and quality-of- experience for public internet service. In Proceedings of the 3rd Workshop on Passive and Active Measurement, Fort Collins, Colorado, USA, March 2002.
14. M. Leitner, P. Wolkerstorfer, A. Geven, N. Höller, and M. Tscheligi. Evaluating a mobile multimedia application in field trials: the cost-benefit of self-report methods. Mobile Living Labs 09: Methods and Tools for Evaluation in the Wild, page 27, 2009.
15. G. Maier, A. Feldmann, V. Paxson, and M. Allman. On dominant characteristics of residential broadband internet traffic. In Proceedings of the 9th ACM SIGCOMM conference on Internet measurement conference, IMC '09, pages 90-102, New York, NY, USA, 2009. ACM.
16. K. D. Moor, I. Ketyko, W. Joseph, T. Deryckere, L. D. Marez, L. Martens, and G. Verleye. Proposed framework for evaluating quality of experience in a mobile, testbed-oriented living lab setting. Mobile Networks and Applications, 15(3):378-391, 2010.
17. K. Papamiltiadis, H. Zisimopoulos, M. Gasparroni, and A. Liotta. User quality of service perception in 3g mobile networks. Telecommunications Quality of Services: The Business of Success, 2004. QoS 2004. IEE, pages 64-69, March 2004.
18. P. Reichl, S. Egger, R. Schatz, and A. D'Alconzo. The logarithmic nature of qoe and the role of the weber-fechner law in qoe assessment. In Proc. of the 2010 IEEE International Conference on Communications, pages 1-5, May 2010.
19. G. M. Rose, R. Evaristo, and D. Straub. Culture and consumer responses to web download time: a four-continent study of mono and polychronism. IEEE Transactions on Engineering Management, 50:31-44, February 2003.
20. J. Saliba, A. Beresford, M. Ivanovich, and P. Fitzpatrick. User-perceived quality of service in wireless data networks. Personal Ubiquitous Comput., 9(6):413-422, 2005. (Pubitemid 41638411)
21. R. Schatz, S. Egger, and A. Platzer. Poor, Good Enough or Even Better? Bridging the Gap between Acceptability and QoE of Mobile Broadband Data Services. In Proceedings of the 2011 IEEE International Conference on Communications, pages 1-6, June 2011.
22. S. C. Seow. Designing and Engineering Time: The Psychology of Time Perception in Software. Addison-Wesley Professional, 2008.
23. J. Shaikh, M. Fiedler, and D. Collange. Quality of experience from user and network perspectives. Annals of Telecommunications, 65:47-57, 2010. 10.1007/s12243-009-0142-x.
24. Zona Research. The economic impacts of unacceptable web-site download speeds. Technical report, Zona Research, April 1999.