메뉴 건너뛰기




Volumn 21, Issue 4, 2011, Pages

Simulation-based models of emergency departments: Operational, tactical, and strategic staffing

Author keywords

Management; Measurement; Performance

Indexed keywords

EMERGENCY DEPARTMENTS; FULL SPECTRUM; OPERATIONAL PLANNING; PERFORMANCE; SHORT TERM PREDICTION; SIMULATION MODEL; SIMULATION-BASED; STAFF SCHEDULING; TIME HORIZONS;

EID: 80053040473     PISSN: 10493301     EISSN: 15581195     Source Type: Journal    
DOI: 10.1145/2000494.2000497     Document Type: Article
Times cited : (74)

References (41)
  • 3
    • 0034199229 scopus 로고    scopus 로고
    • A mathematical programming approach for scheduling physicians in the emergency room
    • BEAULIEU, H., FERLAND, J. A., GENDRON, B., AND MICHELON, P. 2000. A mathematical programming approach for scheduling physicians in the emergency room. Health Care Manag. Sci. 3, 193-200.
    • (2000) Health Care Manag. Sci. , vol.3 , pp. 193-200
    • Beaulieu, H.1    Ferland, J.A.2    Gendron, B.3    Michelon, P.4
  • 4
    • 0036927454 scopus 로고    scopus 로고
    • Answers to the top ten input modeling questions
    • Yücesan, E., Chen, C.-H., Snowdon, J. L., and Charnes, J. M. Eds, Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ
    • BILLER, B. AND NELSON, B. L. 2002. Answers to the top ten input modeling questions. In Proceedings of the Winter Simulation Conference. Yücesan, E., Chen, C.-H., Snowdon, J. L., and Charnes, J. M. Eds, Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 35-40.
    • (2002) Proceedings of the Winter Simulation Conference , pp. 35-40
    • Biller, B.1    Nelson, B.L.2
  • 5
    • 3142743698 scopus 로고    scopus 로고
    • Dimensioning large call centers
    • DOI 10.1287/opre.1030.0081
    • BORST, S., MANDELBAUM, A., AND REIMAN, M. 2004. Dimensioning large call centers. Oper. Res. 52, 1, 17-34. (Pubitemid 40000811)
    • (2004) Operations Research , vol.52 , Issue.1 , pp. 17-34
    • Borst, S.1    Mandelbaum, A.2    Reiman, M.I.3
  • 7
    • 33846014236 scopus 로고    scopus 로고
    • The application of forecasting techniques to modeling emergency medical system calls in calgary, alberta
    • CHANNOUF, N., L'ECUYER, P., INGOLFSSON, A., AND AVRAMIDIS, A. N. 2007. The application of forecasting techniques to modeling emergency medical system calls in Calgary, Alberta. Health Care Manag. Sci. 10, 25-45.
    • (2007) Health Care Manag. Sci. , vol.10 , pp. 25-45
    • Channouf, N.1    L'Ecuyer, P.2    Ingolfsson, A.3    Avramidis, A.N.4
  • 8
    • 0033845904 scopus 로고    scopus 로고
    • Overcrowding in the nation's emergency departments: Complex causes and disturbing effects
    • DERLET, R. W. AND RICHARDS, J. R. 2000. Overcrowding in the nation's emergency departments: Complex causes and disturbing effects. Annals Emergency Med. 35, 63-68. (Pubitemid 30659729)
    • (2000) Annals of Emergency Medicine , vol.35 , Issue.1 , pp. 63-68
    • Derlet, R.W.1    Richards, J.R.2
  • 9
    • 84957728901 scopus 로고
    • An emergency department simulation model used to evaluate alternative nurse staffing and patient population scenarios
    • Swain, J. J., Goldsman, D., Crain, R. C., and Wilson, J. R. Eds, Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ
    • DRAEGER, M. A. 1992. An emergency department simulation model used to evaluate alternative nurse staffing and patient population scenarios. In Proceedings of the Winter Simulation Conference. Swain, J. J., Goldsman, D., Crain, R. C., and Wilson, J. R. Eds, Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 1057-1064.
    • (1992) Proceedings of the Winter Simulation Conference , pp. 1057-1064
    • Draeger, M.A.1
  • 10
    • 41549108835 scopus 로고    scopus 로고
    • Staffing of time-varying queues to achieve time-stable performance
    • DOI 10.1287/mnsc.1070.0821
    • FELDMAN, Z., MANDELBAUM, A., MASSEY, W., AND WHITT, W. 2008. Staffing of time-varying queues to achieve time-stable performance. Manag. Sci. 54, 324-338. (Pubitemid 351463147)
    • (2008) Management Science , vol.54 , Issue.2 , pp. 324-338
    • Feldman, Z.1    Mandelbaum, A.2    Massey, W.A.3    Whitt, W.4
  • 14
    • 77951576959 scopus 로고    scopus 로고
    • Using operations research to reduce delays for healthcare
    • Chen, Zhi-Long and Raghavan, S. Eds INFORMS, Hanover, MD
    • GREEN, L. V. 2008. Using operations research to reduce delays for healthcare. In Tutorials in Operations Research, Chen, Zhi-Long and Raghavan, S. Eds, 1-16. INFORMS, Hanover, MD.
    • (2008) Tutorials in Operations Research , pp. 1-16
    • Green, L.V.1
  • 15
    • 0034751614 scopus 로고    scopus 로고
    • Improving the sipp approach for staffing service systems that have cyclic demands
    • GREEN, L. V., KOLESAR, P. J., AND SOARES, J. 2001. Improving the SIPP approach for staffing service systems that have cyclic demand. Oper. Res. 49, 549-564. (Pubitemid 33025569)
    • (2001) Operations Research , vol.49 , Issue.4 , pp. 549-564
    • Green, L.V.1    Kolesar, P.J.2    Soares, J.3
  • 16
    • 34249736856 scopus 로고    scopus 로고
    • Coping with time-varying demand when setting staffing requirements for a service system
    • GREEN, L. V., KOLESAR, P. J., AND WHITT, W. 2007. Coping with time-varying demand when setting staffing requirements for a service system. Prod. Oper. Manag. 16, 13-39.
    • (2007) Prod. Oper. Manag. , vol.16 , pp. 13-39
    • Green, L.V.1    Kolesar, P.J.2    Whitt, W.3
  • 17
    • 0019560371 scopus 로고
    • Heavy-traffic limits for queues with many exponential servers
    • HALFIN, S. AND WHITT, W. 1981. Heavy-traffic limits for queues with many exponential servers. Oper. Res. 29, 567-588. (Pubitemid 12437583)
    • (1981) Operations Research , vol.29 , Issue.3 , pp. 567-588
    • Halfin Shlomo1    Whitt Ward2
  • 22
    • 0033075593 scopus 로고    scopus 로고
    • Application of discrete-event simulation in health care clinics: A survey
    • JUN, J. B., JACOBSON, S. H., AND SWISHER, J.R. 1999. Application of discrete-event simulation in health care clinics: A survey. J. Oper. Res. Soc. 50, 109-123.
    • (1999) J. Oper. Res. Soc. , vol.50 , pp. 109-123
    • Jun, J.B.1    Jacobson, S.H.2    Swisher, J.R.3
  • 23
    • 60749089957 scopus 로고    scopus 로고
    • Simulation-based verification of lean improvement for emergency room process
    • Mason, S. J., Hill, R. R., Mönch, L., Rose, O., Jefferson, T., and Fowler, J. W. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ
    • KHURMA, N., BACIOIU, G. M., AND PASEK, Z. J. 2008. Simulation-based verification of lean improvement for emergency room process. In Proceedings of the Winter Simulation Conference. Mason, S. J., Hill, R. R., Mönch, L., Rose, O., Jefferson, T., and Fowler, J. W. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 1490-1499.
    • (2008) Proceedings of the Winter Simulation Conference , pp. 1490-1499
    • Khurma, N.1    Bacioiu, G.M.2    Pasek, Z.J.3
  • 24
    • 33745583855 scopus 로고    scopus 로고
    • Redesigning emergency department patient flows: Application of Lean Thinking to health care
    • DOI 10.1111/j.1742-6723.2006.00872.x
    • KING, D. L., BEN-TOVIM, D. I., AND BASSHAM, J. 2006. Redesigning emergency department patient flows: application of lean thinking to health care. Emerg. Med. Australasia. 18, 391-397. (Pubitemid 43979283)
    • (2006) EMA - Emergency Medicine Australasia , vol.18 , Issue.4 , pp. 391-397
    • King, D.L.1    Ben-Tovim, D.I.2    Bassham, J.3
  • 25
    • 60749102938 scopus 로고    scopus 로고
    • Reducing emergency department overcrowding - Five patient buffer concepts in comparison
    • Mason, S. J., Hill, R. R., Mönch, L., Rose, O., Jefferson, T., and Fowler, J. W. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ
    • KOLB, E. M.W., PECK, J., SCHOENING, S., AND LEE, T. 2008. Reducing emergency department overcrowding - five patient buffer concepts in comparison. In Proceedings of the Winter Simulation Conference. Mason, S. J., Hill, R. R., Mönch, L., Rose, O., Jefferson, T., and Fowler, J. W. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 1516-1525.
    • (2008) Proceedings of the Winter Simulation Conference , pp. 1516-1525
    • Kolb, E.M.W.1    Peck, J.2    Schoening, S.3    Lee, T.4
  • 26
    • 33645558174 scopus 로고    scopus 로고
    • An automated multiresolution procedure for modeling complex arrival processes
    • DOI 10.1287/ijoc.1040.0113
    • KUHL, M. E., SUMANT, S., AND WILSON, J. R. 2006. An automated multiresolution procedure for modeling complex arrival processes. INFORMS J. Comput. 18, 1, 3-18. (Pubitemid 43515942)
    • (2006) INFORMS Journal on Computing , vol.18 , Issue.1 , pp. 3-18
    • Kuhl, M.E.1    Sumant, S.G.2    Wilson, J.R.3
  • 27
    • 0034350104 scopus 로고    scopus 로고
    • Least squares estimation of nonhomogeneous poisson processes
    • KUHL, M. E. AND WILSON, J. R. 2000. Least squares estimation of nonhomogeneous Poisson processes. J. Stat. Computa. Simul. 67, 75-108.
    • (2000) J. Stat. Computa. Simul. , vol.67 , pp. 75-108
    • Kuhl, M.E.1    Wilson, J.R.2
  • 29
    • 49749103610 scopus 로고    scopus 로고
    • Can health care benefit from modeling and simulation methods in the same way as business and manufacturing has?
    • Henderson, S. G., Biller, B., Hsieh, M. H., Shortle, J., Tew, J. D., and Barton, R. R. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ
    • KULJIS, J., PAUL, R. J., AND STERGIOULAS, L. K. 2007. Can health care benefit from modeling and simulation methods in the same way as business and manufacturing has? In Proceedings of the Winter Simulation Conference. Henderson, S. G., Biller, B., Hsieh, M. H., Shortle, J., Tew, J. D., and Barton, R. R. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 1449-1453.
    • (2007) Proceedings of the Winter Simulation Conference , pp. 1449-1453
    • Kuljis, J.1    Paul, R.J.2    Stergioulas, L.K.3
  • 30
    • 0029528612 scopus 로고
    • Quality improvement for the campbelltown hospital emergency service
    • Gruver, W. A., Fraser, S., and de Silva, C. W. Eds., Institute of Electrical and Electronic Engineers
    • LIYANAGE, L. AND GALE, M. 1995. Quality improvement for the Campbelltown hospital emergency service. In Proceedings of IEEE International Conference on Systems, Man, and Cybernetics. Gruver, W. A., Fraser, S., and de Silva, C. W. Eds., Institute of Electrical and Electronic Engineers, 1997-2002.
    • (1995) Proceedings of IEEE International Conference on Systems, Man, and Cybernetics , pp. 1997-2002
    • Liyanage, L.1    Gale, M.2
  • 34
    • 60749120936 scopus 로고    scopus 로고
    • Improving patient flow in a hospital emergency department
    • Mason, S. J., Hill, R. R., Mönch, L., Rose, O., Jefferson, T., and Fowler, J. W. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ
    • MEDEIROS, D. J., SWENSON, E., AND DEFLITCH, C. 2008. Improving patient flow in a hospital emergency department. In Proceedings of the Winter Simulation Conference. Mason, S. J., Hill, R. R., Mönch, L., Rose, O., Jefferson, T., and Fowler, J. W. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 1526-1531.
    • (2008) Proceedings of the Winter Simulation Conference , pp. 1526-1531
    • Medeiros, D.J.1    Swenson, E.2    Deflitch, C.3
  • 35
    • 14044265626 scopus 로고    scopus 로고
    • Emergency department operations: The basis for developing a simulation tool
    • DOI 10.1080/07408170590899625
    • SINREICH, D. AND MARMOR, Y. N. 2005. Emergency department operations: the basis for developing a simulation tool. IIE Trans. 37, 233-245. (Pubitemid 40274548)
    • (2005) IIE Transactions (Institute of Industrial Engineers) , vol.37 , Issue.3 , pp. 233-245
    • Sinreich, D.1    Marmor, Y.2
  • 36
    • 80053038771 scopus 로고    scopus 로고
    • Emergency department operations: A simple and intuitive simulation tool based on the generic process approach
    • SINREICH, D. AND MARMOR. Y. 2004. Emergency department operations: A simple and intuitive simulation tool based on the generic process approach. Tech. rep., Technion, Israel Institute of Technology. http://ie.technion.ac.il/ Home/Deceased/sinr/emergency2.pdf.
    • (2004) Tech. Rep., Technion, Israel Institute of Technology
    • Sinreich, D.1    Marmor, Y.2
  • 37
    • 34250891296 scopus 로고    scopus 로고
    • Staggered work shifts: A way to downsize and restructure an emergency department workforce yet maintain current operational performance
    • SINREICH, D. AND JABALI, O. 2007. Staggered work shifts: A way to downsize and restructure an emergency department workforce yet maintain current operational performance. Health Care Manag. Sciences 10, 293-308.
    • (2007) Health Care Manag. Sciences , vol.10 , pp. 293-308
    • Sinreich, D.1    Jabali, O.2
  • 41
    • 77951573885 scopus 로고    scopus 로고
    • A survey of data resources for simulating patient flows in healthcare delivery systems
    • Kuhl, M. E., Steiger, N. M., Armstrong, F. B., and Joines, J. A. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ
    • WHITE, P. K. JR., 2005. A survey of data resources for simulating patient flows in healthcare delivery systems. In Proceedings of the Winter Simulation Conference, Kuhl, M. E., Steiger, N. M., Armstrong, F. B., and Joines, J. A. Eds., Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 04-07.
    • (2005) Proceedings of the Winter Simulation Conference , pp. 04-07
    • White Jr., P.K.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.