메뉴 건너뛰기




Volumn 10, Issue 4, 2011, Pages 354-371

Hospitality leadership implications: Multigenerational perceptions of dissatisfaction and intent to leave

Author keywords

Intent to leave; Job dissatisfaction; Leadership; Multigenerational workforce

Indexed keywords


EID: 80052661960     PISSN: 15332845     EISSN: 15332853     Source Type: Journal    
DOI: 10.1080/15332845.2011.588503     Document Type: Article
Times cited : (15)

References (32)
  • 1
    • 80052648520 scopus 로고    scopus 로고
    • AH & LA. Retreived online January 5, 2010 from
    • AH & LA. (2009). Lodging Industry Profile. Retreived online January 5, 2010 from http://www.ahla.com/content.aspx?id=30505
    • (2009) Lodging Industry Profile
  • 2
    • 0037261052 scopus 로고    scopus 로고
    • The role of perceived organizational support and supportive human resource practices in the turnover process
    • Allen, D., Shore, L., & Griffeth, R.,(2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29(1), 99-118.
    • (2003) Journal of Management , vol.29 , Issue.1 , pp. 99-118
    • Allen, D.1    Shore, L.2    Griffeth, R.3
  • 5
    • 33748423857 scopus 로고    scopus 로고
    • The economic impact of employee behaviors on organizational performance
    • Cascio, W. F. (2006). The economic impact of employee behaviors on organizational performance, California Management Review, 48(4), 41-59.
    • (2006) California Management Review , vol.48 , Issue.4 , pp. 41-59
    • Cascio, W.F.1
  • 6
    • 64049089811 scopus 로고    scopus 로고
    • Employees intent to leave: A comparison of determinants of intent to leave versus intent to stay
    • Cho, S., Johanson, M., & Gucheit, P. (2009). Employees intent to leave: A comparison of determinants of intent to leave versus intent to stay. International Journal of Hospitality, 28, 374-381.
    • (2009) International Journal of Hospitality , vol.28 , pp. 374-381
    • Cho, S.1    Johanson, M.2    Gucheit, P.3
  • 7
    • 80052680618 scopus 로고    scopus 로고
    • Generations can clash in the workplace
    • Retrieved on October, 20, from
    • Coombes, (2007). Generations can clash in the workplace. Miami Herald. Retrieved on October, 20 2007, from http://www.miamihearld.com/businessmonday/vprint/stroy/246486.htm
    • (2007) Miami Herald
    • Coombes1
  • 8
    • 34548851699 scopus 로고    scopus 로고
    • Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover
    • Crossley, C. D., Bennett, R. J., Jex, S. M., & Burnfield, J. L. (2007). Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Journal of Applied Psychology, 92(4), 1031-1042.
    • (2007) Journal of Applied Psychology , vol.92 , Issue.4 , pp. 1031-1042
    • Crossley, C.D.1    Bennett, R.J.2    Jex, S.M.3    Burnfield, J.L.4
  • 9
    • 61449116525 scopus 로고    scopus 로고
    • Available from the Preston Center for Hospitality, Tourism and Sports Management, New York University
    • Deloitte, Co. (2006). Hospitality 2010: A five-year wake up call. (Available from the Preston Center for Hospitality, Tourism and Sports Management, New York University).
    • (2006) Hospitality 2010: A five-year wake up call
    • Deloitte, C.1
  • 10
    • 80052659124 scopus 로고    scopus 로고
    • Disney Institute, Retrieved online December 27, from
    • Disney Institute, 2010. People Management section. Retrieved online December 27, 2010 from http://www.disneyinstitute.com/Topics/PeopleManagement.aspx
    • (2010) People Management Section
  • 13
    • 43849108891 scopus 로고    scopus 로고
    • Generational differences: An examination of work values and generational gaps in the hospitality workforce
    • Gursoy, D., & Maier, T., & Chi, C. (2008). Generational differences: An examination of work values and generational gaps in the hospitality workforce. International Journal of Hospitality Management, 27, 448-458.
    • (2008) International Journal of Hospitality Management , vol.27 , pp. 448-458
    • Gursoy, D.1    Maier, T.2    Chi, C.3
  • 14
    • 20744459431 scopus 로고    scopus 로고
    • An examination of the curvilinear relationship between leader-member exchange and intent to turnover
    • Harris, K. J., Kacmar, K. M., & Witt, L. A. (2005). An examination of the curvilinear relationship between leader-member exchange and intent to turnover, Journal of Organizational Behavior, 26, 363-378.
    • (2005) Journal of Organizational Behavior , vol.26 , pp. 363-378
    • Harris, K.J.1    Kacmar, K.M.2    Witt, L.A.3
  • 18
  • 19
    • 33745963433 scopus 로고    scopus 로고
    • Self organizing leadership: A way of seeing what is happening in organizations and a pathway to coherence (Part I)
    • Knowles, R. (2001). Self organizing leadership: A way of seeing what is happening in organizations and a pathway to coherence (Part I). Emergence, 3(4, Pt. 1), 112-27.
    • (2001) Emergence , vol.3 , Issue.4 PART. I , pp. 112-127
    • Knowles, R.1
  • 20
    • 0002847669 scopus 로고
    • Employee motivation: Addressing a crucial factor in your organizations performance
    • Kovach, K. A. (1995). Employee motivation: Addressing a crucial factor in your organizations performance. Employment Relations Today, 22(2), 93.
    • (1995) Employment Relations Today , vol.22 , Issue.2 , pp. 93
    • Kovach, K.A.1
  • 21
    • 0034277550 scopus 로고    scopus 로고
    • Multigeneration employees: Strategies for effective anagement
    • Kupperschmidt, B. R. (2000). Multigeneration employees: Strategies for effective anagement. The Health Care Manager, 19, 65-76.
    • (2000) The Health Care Manager , vol.19 , pp. 65-76
    • Kupperschmidt, B.R.1
  • 25
    • 41549085969 scopus 로고    scopus 로고
    • Perceptions of organizational structure in the hospitality industry: Consequences for commitment, job satisfaction and perceived performance
    • Ogaard, T., Marnburg, E., & Larsen, S. (2007). Perceptions of organizational structure in the hospitality industry: Consequences for commitment, job satisfaction and perceived performance. Tourism Management, 29(4), 661-671.
    • (2007) Tourism Management , vol.29 , Issue.4 , pp. 661-671
    • Ogaard, T.1    Marnburg, E.2    Larsen, S.3
  • 27
    • 80052671531 scopus 로고    scopus 로고
    • RLH Corporation, Retrieved January 26, 2008 from RLH Website
    • RLH Corporation. (2008). Retrieved January 26, 2008 from RLH Website http://www.redlion.com
    • (2008)
  • 28
    • 80052655969 scopus 로고    scopus 로고
    • Smith Travel Research, Industry update report. Retrieved on October 1, 2005, from
    • Smith Travel Research. (2005). Industry update report. Retrieved on October 1, 2005, from http://www.smithtravelresearch.com
    • (2005)
  • 29
    • 0036887992 scopus 로고    scopus 로고
    • Enhancing hotel managers organizational committment: An investigation of the impact of sturucture, need for achievement and participative budgeting
    • Subramiamam, N., McManu, L., & Mia, L. (2002). Enhancing hotel managers organizational committment: An investigation of the impact of sturucture, need for achievement and participative budgeting. International Journal of Hospitality Management, 21(3), 303-320.
    • (2002) International Journal of Hospitality Management , vol.21 , Issue.3 , pp. 303-320
    • Subramiamam, N.1    McManu, L.2    Mia, L.3
  • 30
    • 0036271315 scopus 로고    scopus 로고
    • The hospitality industry culture profile: A measure of individual values, organizational culture, and person-organization fit as predictors of job satisfaction and behavioral intentions
    • Tepeci, M., & Bartlett, A. L. B. (2002). The hospitality industry culture profile: A measure of individual values, organizational culture, and person-organization fit as predictors of job satisfaction and behavioral intentions. International Journal of Hospitality Management, 21(2),151-170.
    • (2002) International Journal of Hospitality Management , vol.21 , Issue.2 , pp. 151-170
    • Tepeci, M.1    Bartlett, A.L.B.2
  • 31
    • 43849104989 scopus 로고    scopus 로고
    • Gen-Xers versus Boomers: Work motivators and management implications
    • Yang, S., & Guy, M. E. (2006). Gen-Xers versus Boomers: Work motivators and management implications. Public Performance & Management Review, 29(3), 267-284.
    • (2006) Public Performance & Management Review , vol.29 , Issue.3 , pp. 267-284
    • Yang, S.1    Guy, M.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.