Physicians' responses to patients' expressions of negative emotions in hospital consultations: A video-based observational study

Patient Education and Counseling

Volumn 84, Issue 3, 2011, Pages 332-337

  Mjaaland, Trond A ^a   Finset, Arnstein ^b   Jensen, Bård Fossli ^a   Gulbrandsen, Pål ^a  

^a AKERSHUS UNIVERSITY HOSPITAL   (Norway)

^b UNIVERSITY OF OSLO   (Norway)

Author keywords

Concern; Cue; Hospital; Physician patient interaction; VR CoDES

Indexed keywords

ADULT; ARTICLE; CONSULTATION; EMOTION; FEMALE; FOLLOW UP; GENERAL HOSPITAL; HOSPITAL PHYSICIAN; HUMAN; INTERPERSONAL COMMUNICATION; INTERRATER RELIABILITY; KAPPA STATISTICS; MALE; MEDICAL EDUCATION; NAMED INVENTORIES, QUESTIONNAIRES AND RATING SCALES; OBSERVATIONAL STUDY; OUTPATIENT CARE; PATIENT ATTITUDE; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; TEACHING HOSPITAL; VERONA CODING DEFINITIONS OF EMOTIONAL CONSEQUENCES; VIDEORECORDING;

AGE FACTORS; COMMUNICATION; CONFIDENCE INTERVALS; FEMALE; HUMANS; INPATIENTS; MALE; MIDDLE AGED; NEGATIVISM; PHYSICIAN-PATIENT RELATIONS; PHYSICIANS; QUALITATIVE RESEARCH; REFERRAL AND CONSULTATION; SEX FACTORS; VIDEOTAPE RECORDING;

EID: 80051708298     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2011.02.001     Document Type: Article

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