Using fuzzy AHP and VIKOR for benchmarking analysis in the hotel industry

Service Industries Journal

Volumn 31, Issue 14, 2011, Pages 2373-2389

  Fu, Hsin Pin ^a   Chu, Kuo Kuang ^a   Chao, Pei ^a   Lee, Hung Hsuan ^a   Liao, Yen Chun ^b  

^a NATIONAL KAOHSIUNG UNIVERSITY OF APPLIED SCIENCES   (Taiwan)

^b Y Sun Senior High School   (Taiwan)

Author keywords

Benchmarking; DEA; Fuzzy AHP; Hotel industry; SFA; VIKOR

Indexed keywords

ANALYTICAL HIERARCHY PROCESS; BENCHMARKING; DATA ENVELOPMENT ANALYSIS; ECONOMIC ANALYSIS; FUZZY MATHEMATICS; PERFORMANCE ASSESSMENT; SERVICE SECTOR; STOCHASTICITY; TOURISM ECONOMICS;

EID: 79960900039     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2010.503874     Document Type: Article

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