The roles of practice systems and individual effort in quality performance

BMJ Quality and Safety

Volumn 20, Issue 8, 2011, Pages 704-710

  Pham, Hoangmai H ^a   Bernabeo, Elizabeth C ^b,c   Chesluk, Benjamin J ^b   Holmboe, Eric S ^b  

^a CENTER FOR STUDYING HEALTH SYSTEM CHANGE   (United States)

^b AMERICAN BOARD OF INTERNAL MEDICINE   (United States)

^c BRYN MAWR COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; ATTITUDE; BEHAVIOR; CHINESE MEDICINE; CONSENSUS; FEMALE; HUMAN; INDIVIDUALIZATION; INFORMATION SYSTEM; INTERVIEW; MALE; MEDICAL PRACTICE; NORMAL HUMAN; PATIENT SATISFACTION; PERCEPTION; PERFORMANCE; PROFESSIONAL COMPETENCE; PROFESSIONAL PRACTICE; SCORING SYSTEM; TOTAL QUALITY MANAGEMENT;

ADULT; ATTITUDE OF HEALTH PERSONNEL; BEHAVIOR; FEMALE; HOSPITAL ADMINISTRATION; HUMANS; MALE; MIDDLE AGED; PHYSICIANS; QUALITY IMPROVEMENT; SELF REPORT;

EID: 79960734405     PISSN: 20445415     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmjqs.2010.048991     Document Type: Article

References (27)

1. Jencks SF, Huff ED, Cuerdon T. Change in the quality of care delivered to Medicare beneficiaries, 1998-1999 to 2000-2001. JAMA 2003;289:305-12. (Pubitemid 36083983)
2. McGlynn EA, Asch SM, Adams J, et al. The quality of health care delivered to adults in the United States. N Engl J Med 2003;348:2635-45. (Pubitemid 36741592)
3. Hawkins R, Roemheld-Hamm B, Ciccone A, et al. A multimethod study of needs for physician assessment: implications for education and regulation. J Contin Educ Health Prof 2009;29:220-34.
4. US Senate, Finance Committee. Description of Policy Options: Transforming the Health Care Delivery System: Proposals to Improve Patient Care and Reduce Health Care Costs. Washington, DC: SFC, 2009.
5. Audet AM, Doty MM, Shamasdin J, et al. Measure, learn, and improve: physicians' involvement in quality improvement. Health Aff (Millwood) 2005;24:843-53.
6. Mehrotra A, Epstein AM, Rosenthal MB. Do integrated medical groups provide higher-quality medical care than individual practice associations? Ann Intern Med 2006;145:826-33. (Pubitemid 351650336)
7. Pham HH, Schrag D, Hargraves JL, et al. Delivery of preventive services to older adults by primary care physicians. JAMA 2005;294:473-81. (Pubitemid 41124180)
8. Landon BE, Normand SL, Meara E, et al. The relationship between medical practice characteristics and quality of care for cardiovascular disease. Med Care Res Rev 2008;65:167-86. (Pubitemid 351350618)
9. Solberg LI, Asche SE, Pawlson LG, et al. Practice systems are associated with high-quality care for diabetes. Am J Manag Care 2008;14:85-92. (Pubitemid 351312091)
10. Nyweide DJ, Weeks WB, Gottlieb DJ, et al. Relationship of primary care physicians' patient caseload with measurement of quality and cost performance. JAMA 2009;302:2444-50.
11. Lewkonia R. Educational implications of practice isolation. Med Educ 2001;35:528-9. (Pubitemid 32655587)
12. Lipner RS, Song H, Biester T, et al. Factors that influence general internists' and surgeons' performance on maintenance of certification exams. Acad Med 2011;86:53-8.
13. Ramsey PG, Carline JD, Inui TS, et al. Predictive validity of certification by the American Board of Internal Medicine. Ann Intern Med 1989;110:719-26. (Pubitemid 19121227)
14. Weiner JP, Parente ST, Garnick DW, et al. Variation in office-based quality. A claims-based profile of care provided to Medicare patients with diabetes. JAMA 1995;273:1503-8.
15. Choudhry NK, Fletcher RH, Soumerai SB. Systematic review: the relationship between clinical experience and quality of health care. Ann Intern Med 2005;142:260-73. (Pubitemid 40216243)
16. Holmboe ES, Arnold GK, Weng W, et al. Current yardsticks may be inadequate for measuring quality improvements from the medical home. Health Aff (Millwood) 2010;29:859-66.
17. National Committee for Quality Assurance (NCQA). Physician Practice Connections (PPC-RS) and the Physician Practice Connections-Patient Centered Medical Home (PPC-RS-PCMH), Version 2008. http://www.ncqa.org/tabid/141/Default. aspx, http://www.ncqa.org/tabid/631/Default.aspx.
18. Fraser MW, Richman JM, Galinksy MJ. Risk, protection, and resilience: Toward a conceptual framework for social work practice. Soc Work Res 1999;23:131-43.
19. Holmboe ES, Wang Y, Meehan TP, et al. Association between maintenance of certification, examination scores and quality of care for medicare beneficiaries. Arch Intern Med 2008;168:1396-403. (Pubitemid 352008420)
20. Bandura A. Social Learning Theory. Englewood Cliffs, NJ: Prentice Hall, 1977.
21. Rotter JB. Social Learning and Clinical Psychology. Englewood Cliffs, NJ: Prentice Hall, 1954.
22. Seligman M. Helplessness: On Depression, Development, and Death. San Francisco: W.H. Freeman, 1975.
23. Nelson EC, Batalden PB, Huber TP, et al. Microsystems in health care: learning from high performing front line clinical units. Jt Comm J Qual Improv 2002;28:472-93.
24. Nelson EC, Godgrey MM, Batalden PB, et al. Clinical microsystems: the building blocks of health systems. Jt Comm J Qual Patient Saf 2008;34:367-78.
25. Lanham HJ, McDaniel RR Jr, Crabtree BF, et al. How improving practice relationships among clinicians and nonclinicians can improve quality in primary care. Jt Comm J Qual Patient Saf 2009;35:457-66.
26. Baker DP, Day R, Salas E. Teamwork as an essential component of high-reliability organizations. Health Serv Res 2006;41:1576-98. (Pubitemid 44114583)
27. Rodriguez HP, Scoggins JF, von Glahn T, et al. Attributing sources of variation in patients' experiences of ambulatory care. Med Care 2009;47:835-41.