The impact of financial incentives on physician empathy: A study from the perspective of patients with private and statutory health insurance

Patient Education and Counseling

Volumn 84, Issue 2, 2011, Pages 208-216

  Neumann, Melanie ^a,b   Bensing, Jozien ^c,d   Wirtz, Markus ^e   Wübker, Ansgar ^a   Scheffer, Christian ^a   Tauschel, Diethard ^a   Edelhäuser, Friedrich ^a   Ernstmann, Nicole ^b   Pfaff, Holger ^b  

^a UNIVERSITY OF WITTEN HERDECKE   (Germany)

^b UNIVERSITY OF COLOGNE   (Germany)

^c NETHERLANDS INSTITUTE FOR HEALTH SERVICES RESEARCH   (Netherlands)

^d UTRECHT UNIVERSITY   (Netherlands)

^e UNIVERSITY OF EDUCATION FREIBURG   (Germany)

Author keywords

Capitation; Fee for service; Financial incentive; Physician empathy; Private health insurance; Statutory health insurance

Indexed keywords

ADULT; AGED; ARTICLE; DOCTOR PATIENT RELATION; EMPATHY; FEMALE; HEALTH CARE POLICY; HEALTH CARE QUALITY; HEALTH INSURANCE; HUMAN; MAJOR CLINICAL STUDY; MEDICAL STAFF; PATIENT SATISFACTION; PHYSICIAN EMPATHY; PRIORITY JOURNAL; PRIVATE HEALTH INSURANCE; RETROSPECTIVE STUDY; STATUTORY HEALTH INSURANCE; STRUCTURAL EQUATION MODELING;

AGED; AGED, 80 AND OVER; CAPITATION FEE; COMMUNICATION; EMPATHY; FACTOR ANALYSIS, STATISTICAL; FEE-FOR-SERVICE PLANS; FEMALE; FINANCING, PERSONAL; HEALTH POLICY; HUMANS; INSURANCE COVERAGE; INSURANCE, HEALTH; MALE; MOTIVATION; NEOPLASMS; PATIENT SATISFACTION; PHYSICIAN-PATIENT RELATIONS; PHYSICIANS; PRIVATE SECTOR; QUESTIONNAIRES;

EID: 79960012402     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2010.07.012     Document Type: Article

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