Development and evaluation of a lightweight root cause analysis method (ARCA method) - Field studies at four software companies

Information and Software Technology

Volumn 53, Issue 10, 2011, Pages 1045-1061

  Lehtinen, Timo O A ^a   Mäntylä, Mika V ^a   Vanhanen, Jari ^a  

^a AALTO UNIVERSITY   (Finland)

Author keywords

Cause effect diagram; Design science research; Industrial field study; Problem prevention; Root cause analysis; Software process improvement

Indexed keywords

CAUSE-EFFECT DIAGRAMS; DESIGN SCIENCE RESEARCH; INDUSTRIAL FIELDS; PROBLEM PREVENTION; ROOT CAUSE ANALYSIS; SOFTWARE PROCESS IMPROVEMENT;

INVESTMENTS;

PROBLEM SOLVING;

EID: 79959956911     PISSN: 09505849     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.infsof.2011.05.005     Document Type: Article

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