Improving the effectiveness of root cause analysis in post mortem analysis: A controlled experiment

Information and Software Technology

Volumn 51, Issue 1, 2009, Pages 150-161

  Bjørnson, Finn Olav ^a   Wang, Alf Inge ^a   Arisholm, Erik ^b,c  

^a NORWEGIAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Norway)

^b SIMULA RESEARCH LABORATORY   (Norway)

^c UNIVERSITY OF OSLO   (Norway)

Author keywords

Controlled experiment; Knowledge management; Post mortem analysis; Retrospective method; Software process improvement

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; DECISION MAKING; KNOWLEDGE MANAGEMENT; MANAGEMENT INFORMATION SYSTEMS; MANAGEMENT SCIENCE; PNEUMATIC CONTROL EQUIPMENT; PROBLEM SOLVING;

CONTROLLED EXPERIMENT; CONTROLLED EXPERIMENTS; EXISTING METHODS; EXTERNAL CONSULTANTS; POST MORTEM ANALYSIS; RETROSPECTIVE ANALYSES; RETROSPECTIVE METHOD; ROOT CAUSE ANALYSES; ROOT CAUSES; SHARE KNOWLEDGES; SOFTWARE DEVELOPMENT PROCESSES; SOFTWARE PROCESS IMPROVEMENT; SOFTWARE PROJECTS; SOFTWARE TEAMS;

EXPERIMENTS;

EID: 56649124860     PISSN: 09505849     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.infsof.2008.02.003     Document Type: Article

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