Empowering citizens' voices in the era of e-government: Implications from South Korean cases

Theoretical and Empirical Researches in Urban Management

Volumn 7, Issue 7, 2010, Pages 19-31

  Lim, Joon Hyoung ^a  

^a Korea University Sejong Campus   (South Korea)

Author keywords

Citizen participation; Civic engagement; E government; Internet; Urban governance

Indexed keywords

INFORMATION AND COMMUNICATION TECHNOLOGY; LOCAL GOVERNMENT; LOCAL PARTICIPATION; ORGANIZATIONAL CHANGE; POLICY DEVELOPMENT; PUBLIC ADMINISTRATION; TELECOMMUNICATION; WORLD WIDE WEB;

SOUTH KOREA;

EID: 79959679682     PISSN: 20653913     EISSN: 20653921     Source Type: Journal    
DOI: None     Document Type: Article

References (32)

1. Air Quality Control Division. (2004). Policy to Reduce Emissions from Auto vehicle. Retrieved May 18, 2004, from http://env. seoul.go.kr/file://C: %5CDocuments%20and%20Settings%5CAdministrator%5CDesktop% 5CDissertation%20Final%20Draft%5CChapter1-literature%20review.doc
2. Becker, T. (2001). Rating the Impact of New Technologies on Democracy. Communication of the ACM, 44 (1).
3. Civil Service Division. (2003). Appeal to City Mayor (No. 51-6110000-000294-14). Seoul: Seoul Metropolitan Government.
4. Coleman, S. and Gøtze, J. (2001). Bowling Together: Online Public Engagement in Policy Deliberation. London: Hansard Society.
5. Cooper, T. L. (1979). The Hidden Price Tag. American Journal of Public Health, 69 (4), pp. 368-374.
6. Coursey, D. and Norris, D. F. (2008). Models of E-Government: Are They Correct? An Empirical Assessment. Public Administration Review, 68 (3), pp. 523-536.
7. Davis, R. (1999). The Web of Politics: The Internet's Impact on the American Political System. New York: Oxford University Press.
8. Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2006). NPM is Dead - Long-live Digital Era Governance. Journal of Public Administration Research and Theory, 16 (3), pp. 467-494.
9. Ho, A. T. and Ni, A. Y. (2004). Explaining the Adoption of E-government features: A Case Study of Iowa County Treasurers' Offices. American Review of Public Administration, 34 (2), pp. 164-180.
10. Huber, G. (1990). A Theory of the Effects of Advanced Information Technologies on Organizational Design, Intelligence, and Decision-making. Academy of Management Review, 15.
11. Kellogg, W. A. and Mathur, A. (2003). Environmental Justice and Information Technologies: Overcoming the Information Access Paradox in Urban Communities. Public Administration Review, 63 (5), pp. 573-585.
12. Lim, J. and Tang, S. Y. (2008). Urban E-government Initiatives and Environmental Decision Performance in Korea. Journal of Public Administration Research and Theory, 18 (1), pp. 109-138.
13. OECD. (2003). Result of Evaluation of Public Agency Homepages in 2003. Retrieved May 21, 2004, from http://www.mogaha.go.kr/warp/webapp/board/notice/ view?id=371674.
14. Norris, D. F. and Moon, M. J. (2005). Advancing E-Government at the Grassroots: Tortoise or Hare? Public Administration Review, 65 (1), pp. 64-75.
15. Norris, P. (2001). Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide. Cambridge and New York: Cambridge University Press.
16. Prybutok, V. R., Zhang, X. and Ryan, S. D. (2008). Evaluating leadership, IT quality, and net benefits in an e-government environment. Information & Management, 45, pp. 143-152.
17. Robbins, M. D., Simonsen, B. and Feldman, B. (2008). Citizens and Resource Allocation: Improving Decision Making with Interactive Web-Based Citizen Participation. Public Administration Review, 68 (3), pp. 565-575.
18. Scott, J. K. (2006). "E" the People: Do U. S. Municipal Government Websites Support Public Involvement? Public Administration Review, 66 (3), pp. 341-353.
19. Seoul Metropolitan Government. (2004). Appeal to City Mayor. Retrieved May 16, 2004, from http://www.seoul.go.kr/org/mayor/mayorreq/list.html.
20. Shulman, S. W., Schlosberg, D., Zavestoski, S. and Courard-Hauri, D. (2003). Electronic Rulemaking: A Public Participation Research Agenda for the Social Sciences. Social Science Computer Review, 21 (X), pp. 1-17.
21. Stanley, W. J. and Weare, C. (2004). The Effects of Internet Use on Political Participation: Evidence From An Agency Online Discussion Forum Administration & Society, 36 (5), pp. 503-527.
22. Thomas, J. C. and Streib, G. (2003). The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government. Journal of Public Administration Research and Theory, 13 (1), pp. 83-102.
23. Thomas, J. C. and Streib, G. (2005). E-democracy, E-commerce, and E-research: Examining the Electronic Ties Between Citizens and Governments. Administration and Society, 37 (3), pp. 259-279.
24. Tolbert, C. J. and Karen Mossberger. (2006). The Effects of E-government on Trust and Confidence in Government. Public Administration Review, 66 (3), pp. 354-368.
25. Tolbert, C. J., Mossberger, K. and McNeal, R. (2008). Institutions, Policy Innovation, and E-Government in the American States. Public Administration Review, 68 (3), pp. 549-563.
26. Ulsan Metropolitan Government. (2004). Citizen's Agora: Appeals To Ulsan City. Retrieved August 17, 2004, from http://www.ulsan. go.kr/php/frameset/ frameset.html?menu=5&main=/php/forum/inform/source/board-lst.php.
27. United Nations. (2008). Global E-government Survey: From E-Government to Connected Governance. New York: United Nations.
28. Water Quality Control Division. (2004). Policy to Protect Water Quality of Han-River. Retrieved May 19, 2004, from http://env. seoul.go.kr/.
29. Weare, C., Musso, J. and Hale, M. L. (1999). Electronic Democracy and the Diffusion of Municipal Web Pages in California. Administration & Society, 31 (1), pp. 3-27.
30. Welch, E. W., Hinnant, C. C. and Moon, M. J. (2005). Linking Citizens Satisfaction with E-Government and Trust in Government. Journal of Public Administration Research and Theory, 15 (3), pp. 371-391.
31. West, D. M. (2005). Digital Government: Technology and Public Sector Performance. Princeton: Princeton University Press.
32. Wilhelm, A. G. (1999). Virtual Sounding Boards: How Deliberative is Online Political Discussion? In B. N. Hague, and Brian D. Loader (Ed.), Digital Democracy: Discourse and Decision Making in the Information Age. (pp. 154-178). London and New York: Routledge.