메뉴 건너뛰기




Volumn 27, Issue 2, 2011, Pages 393-414

Applying motivation theory to achieve increased response rates, respondent satisfaction and data quality

Author keywords

Intrinsic motivation; Questionnaire; Respondent motivation; Self determination theory; Survey design

Indexed keywords


EID: 79959565638     PISSN: 0282423X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (25)

References (64)
  • 3
    • 85044801632 scopus 로고    scopus 로고
    • Survey experiences and later survey attitudes, intentions and behaviour
    • Bergman, L.R. and Brage, R. (2008). Survey Experiences and Later Survey Attitudes, Intentions and Behaviour. Journal of Official Statistics, 24, 99-113.
    • (2008) Journal of Official Statistics , vol.24 , pp. 99-113
    • Bergman, L.R.1    Brage, R.2
  • 5
    • 0002269436 scopus 로고
    • Research on interviewing techniques
    • S. Leinhardt (ed.). San Fransisco, CA: Jossey-Bass
    • Cannell, C.F., Miller, P.V., and Oksenberg, L. (1981). Research on Interviewing Techniques. In Sociological Methodology, S. Leinhardt (ed.). San Fransisco, CA: Jossey-Bass, 389-437.
    • (1981) Sociological Methodology , pp. 389-437
    • Cannell, C.F.1    Miller, P.V.2    Oksenberg, L.3
  • 6
    • 21144477962 scopus 로고
    • Estimating the effect of incentives on mail survey response rates: A meta-analysis
    • Church, A.H. (1993). Estimating the Effect of Incentives on Mail Survey Response Rates: A Meta-Analysis. Public Opinion Quarterly, 57, 62-79.
    • (1993) Public Opinion Quarterly , vol.57 , pp. 62-79
    • Church, A.H.1
  • 8
    • 0034346848 scopus 로고    scopus 로고
    • The effects of response rate changes on the index of consumer sentiment
    • Curtin, R., Presser, S., and Singer, E. (2000). The Effects of Response Rate Changes on the Index of Consumer Sentiment. Public Opinion Quarterly, 64, 413-428.
    • (2000) Public Opinion Quarterly , vol.64 , pp. 413-428
    • Curtin, R.1    Presser, S.2    Singer, E.3
  • 9
    • 24144494185 scopus 로고    scopus 로고
    • Changes in telephone survey nonresponse over the past quarter century
    • Curtin, R., Presser, S., and Singer, E. (2005). Changes in Telephone Survey Nonresponse Over the Past Quarter Century. Public Opinion Quarterly, 69, 87-98.
    • (2005) Public Opinion Quarterly , vol.69 , pp. 87-98
    • Curtin, R.1    Presser, S.2    Singer, E.3
  • 10
    • 5744221200 scopus 로고    scopus 로고
    • Negative and positive participant responses to the composite international diagnostic interview - results of the netherlands mental health survey and incidence study
    • de Graaf, R., ten Have, M., van Dorsselaer, S., Schoemaker, C., and Vollebergh, W.A.M. (2004). Negative and Positive Participant Responses to the Composite International Diagnostic Interview - Results of the Netherlands Mental Health Survey and Incidence Study. Social Psychiatry and Psychiatric Epidemiology, 39, 521-527.
    • (2004) Social Psychiatry and Psychiatric Epidemiology , vol.39 , pp. 521-527
    • de Graaf, R.1    Ten, H.M.2    van Dorsselaer, S.3    Schoemaker, C.4    Vollebergh, W.A.M.5
  • 11
    • 0038183496 scopus 로고    scopus 로고
    • Trends in household survey nonresponse: A longitudinal and international comparison
    • R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J. Little (eds). New York: Wiley
    • De Leeuw, E. and De Heer, W. (2002). Trends in Household Survey Nonresponse: A Longitudinal and International Comparison. In Survey Nonresponse, R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J. Little (eds). New York: Wiley, 41-54.
    • (2002) Survey Nonresponse , pp. 41-54
    • de Leeuw, E.1    de Heer, W.2
  • 12
    • 17144399531 scopus 로고    scopus 로고
    • The effect of follow-up mailings on the response rate and response quality in mail surveys
    • De Rada, V.D. (2005). The Effect of Follow-up Mailings on the Response Rate and Response Quality in Mail Surveys. Quality & Quantity, 39, 1-18.
    • (2005) Quality & Quantity , vol.39 , pp. 1-18
    • de Rada, V.D.1
  • 13
    • 58149413180 scopus 로고
    • Effects of externally mediated rewards on intrinsic motivation
    • Deci, E.L. (1971). Effects of Externally Mediated Rewards on Intrinsic Motivation. Journal of Personality and Social Psychology, 18, 105-115.
    • (1971) Journal of Personality and Social Psychology , vol.18 , pp. 105-115
    • Deci, E.L.1
  • 14
    • 33845225017 scopus 로고
    • The empirical exploration of intrinsic motivation processes
    • L. Berkowitz (ed.). New York: Academic Press
    • Deci, E.L. and Ryan, R.M. (1980). The Empirical Exploration of Intrinsic Motivation Processes. In Advances in Experimental Social Psychology (Vol. 13), L. Berkowitz (ed.). New York: Academic Press, 39-80.
    • (1980) Advances in Experimental Social Psychology , vol.13 , pp. 39-80
    • Deci, E.L.1    Ryan, R.M.2
  • 16
    • 0034549672 scopus 로고    scopus 로고
    • The ''What'' and ''Why'' of Goal Pursuits: Human Needs and the Self-Determination of Behavior
    • Deci, E.L. and Ryan, R.M. (2000). The ''What'' and ''Why'' of Goal Pursuits: Human Needs and the Self-Determination of Behavior. Psychological Inquiry, 11, 227-268.
    • (2000) Psychological Inquiry , vol.11 , pp. 227-268
    • Deci, E.L.1    Ryan, R.M.2
  • 17
    • 54049099212 scopus 로고    scopus 로고
    • Self-Determination theory: A macrotheory on human motivation, development and health
    • Deci, E.L. and Ryan, R.M. (2008). Self-Determination Theory: A Macrotheory on Human Motivation, Development and Health. Canadian Psychology, 49, 182-185.
    • (2008) Canadian Psychology , vol.49 , pp. 182-185
    • Deci, E.L.1    Ryan, R.M.2
  • 18
    • 0033220501 scopus 로고    scopus 로고
    • A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation
    • Deci, E.L., Koestner, R., and Ryan, R.M. (1999). A Meta-Analytic Review of Experiments Examining the Effects of Extrinsic Rewards on Intrinsic Motivation. Psychological Bulletin, 125, 627-668.
    • (1999) Psychological Bulletin , vol.125 , pp. 627-668
    • Deci, E.L.1    Koestner, R.2    Ryan, R.M.3
  • 20
    • 0141957012 scopus 로고    scopus 로고
    • Persuading reluctant recipients in telephone surveys
    • R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J. Little (eds). New York: Wiley
    • Dijkstra, W. and Smit, J.H. (2002). Persuading Reluctant Recipients in Telephone Surveys. In Survey Nonresponse, R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J. Little (eds). New York: Wiley, 121-134.
    • (2002) Survey Nonresponse , pp. 121-134
    • Dijkstra, W.1    Smit, J.H.2
  • 22
    • 0007608014 scopus 로고
    • How pronotice letters, stamped return envelopes and reminder postcards affect mailback response rates for census questionnaires
    • Dillman, D.A., Clark, J.R., and Sinclair, M.A. (1995). How Pronotice Letters, Stamped Return Envelopes and Reminder Postcards Affect Mailback Response Rates for Census Questionnaires. Survey Methodology, 21, 1-7.
    • (1995) Survey Methodology , vol.21 , pp. 1-7
    • Dillman, D.A.1    Clark, J.R.2    Sinclair, M.A.3
  • 23
    • 0013071021 scopus 로고    scopus 로고
    • Survey nonresponse in design, data collection, and analysis
    • R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J. Little (eds). New York: Wiley
    • Dillman, D.A., Eltinge, J.L., Groves, R.M., and Little, R.J.A. (2002). Survey Nonresponse in Design, Data Collection, and Analysis. In Survey Nonresponse, R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J. Little (eds). New York: Wiley, 3-26.
    • (2002) Survey Nonresponse , pp. 3-26
    • Dillman, D.A.1    Eltinge, J.L.2    Groves, R.M.3    Little, R.J.A.4
  • 24
    • 27344447994 scopus 로고    scopus 로고
    • Meta-Analysis of randomised trials of monetary incentives and response to mailed questionnaires
    • Edwards, P., Cooper, R., Roberts, I., and Frost, C. (2005). Meta-Analysis of Randomised Trials of Monetary Incentives and Response to Mailed Questionnaires. Journal of Epidemiology and Community Health, 59, 987-999.
    • (2005) Journal of Epidemiology and Community Health , vol.59 , pp. 987-999
    • Edwards, P.1    Cooper, R.2    Roberts, I.3    Frost, C.4
  • 25
    • 70249098049 scopus 로고    scopus 로고
    • The study design and characteristics of the danish national health interview surveys
    • Ekholm, O., Hesse, U., Davidsen, M., and Kjøller, M. (2009). The Study Design and Characteristics of the Danish National Health Interview Surveys. Scandinavian Journal of Public Health, 37, 758-765.
    • (2009) Scandinavian Journal of Public Health , vol.37 , pp. 758-765
    • Ekholm, O.1    Hesse, U.2    Davidsen, M.3    Kjøller, M.4
  • 28
    • 84963052544 scopus 로고
    • Surveys on surveys: Limitations and potentialities
    • Goyder, J. (1986). Surveys on Surveys: Limitations and Potentialities. Public Opinion Quarterly, 50, 27-41.
    • (1986) Public Opinion Quarterly , vol.50 , pp. 27-41
    • Goyder, J.1
  • 29
    • 33845785591 scopus 로고    scopus 로고
    • Nonresponse rates and nonresponse bias in household surveys
    • Groves, R.M. (2006). Nonresponse Rates and Nonresponse Bias in Household Surveys. Public Opinion Quarterly, 70, 646-675.
    • (2006) Public Opinion Quarterly , vol.70 , pp. 646-675
    • Groves, R.M.1
  • 32
    • 0034257507 scopus 로고    scopus 로고
    • Leverage-Saliency theory of survey participation: Description and an illustration
    • Groves, R.M., Singer, E., and Corning, A. (2000). Leverage-Saliency Theory of Survey Participation: Description and an Illustration. Public Opinion Quarterly, 64, 299-308.
    • (2000) Public Opinion Quarterly , vol.64 , pp. 299-308
    • Groves, R.M.1    Singer, E.2    Corning, A.3
  • 34
    • 68249139263 scopus 로고    scopus 로고
    • Minimizing survey refusal and noncontact rates: Do our efforts pay off?
    • Heerwegh, D., Abts, K., and Loosveldt, G. (2007). Minimizing Survey Refusal and Noncontact Rates: Do Our Efforts Pay Off? Survey Research Methods, 1, 3-10.
    • (2007) Survey Research Methods , vol.1 , pp. 3-10
    • Heerwegh, D.1    Abts, K.2    Loosveldt, G.3
  • 35
    • 84937293980 scopus 로고
    • Survey participation as reasoned action: A behavioral paradigm for survey nonresponse?
    • Hox, J., de Leeuw, E., and Vorst, H. (1995). Survey Participation as Reasoned Action: A Behavioral Paradigm for Survey Nonresponse? Bulletin de Méthodologie Sociologique, 48, 52-67.
    • (1995) Bulletin De Méthodologie Sociologique , vol.48 , pp. 52-67
    • Hox, J.1    de Leeuw, E.2    Vorst, H.3
  • 36
    • 79959555271 scopus 로고    scopus 로고
    • Intrinsic Motivation Inventory (IMI)
    • Intrinsic Motivation Inventory (IMI). Self-Determination Theory Homepage. http://www.psych.rochester.edu/SDT/measures/IMI_description.php
    • Self-Determination Theory Homepage
  • 38
    • 84985224927 scopus 로고
    • Setting limits on children's behavior: The differential effects of controlling versus informational styles on intrinsic motivation and creativity
    • Koestner, R., Ryan, R.M., Bernieri, F., and Holt, K. (1984). Setting Limits on Children's Behavior: The Differential Effects of Controlling versus Informational Styles on Intrinsic Motivation and Creativity. Journal of Personality, 52, 233-248.
    • (1984) Journal of Personality , vol.52 , pp. 233-248
    • Koestner, R.1    Ryan, R.M.2    Bernieri, F.3    Holt, K.4
  • 39
    • 84984100041 scopus 로고
    • Response strategies for coping with the cognitive demands of attitude measures in surveys
    • Krosnick, J.A. (1991). Response Strategies for Coping with the Cognitive Demands of Attitude Measures in Surveys. Applied Cognitive Psychology, 5, 213-236.
    • (1991) Applied Cognitive Psychology , vol.5 , pp. 213-236
    • Krosnick, J.A.1
  • 40
    • 0035789079 scopus 로고    scopus 로고
    • College student intrinsic and/or extrinsic motivation and learning
    • Lin, Y.-G., McKeachie, W.J., and Kim, Y.C. (2003). College Student Intrinsic and/or Extrinsic Motivation and Learning. Learning and Individual Differences, 13, 251-258.
    • (2003) Learning and Individual Differences , vol.13 , pp. 251-258
    • Lin, Y.-G.1    McKeachie, W.J.2    Kim, Y.C.3
  • 42
    • 36048942627 scopus 로고    scopus 로고
    • Informed consent: Interpretations and practice on social surveys
    • Martin, J. and Marker, D.A. (2007). Informed Consent: Interpretations and Practice on Social Surveys. Social Science and Medicine, 65, 2260-2271.
    • (2007) Social Science and Medicine , vol.65 , pp. 2260-2271
    • Martin, J.1    Marker, D.A.2
  • 43
    • 0024500444 scopus 로고
    • Psychometric properties of the intrinsic motivation inventory in a competitive sport setting: A confirmatory factor analysis
    • McAuley, E., Duncan, T., and Tammen, V.V. (1989). Psychometric Properties of the Intrinsic Motivation Inventory in a Competitive Sport Setting: A Confirmatory Factor Analysis. Research Quarterly for Exercise and Sport, 60, 48-58.
    • (1989) Research Quarterly For Exercise and Sport , vol.60 , pp. 48-58
    • McAuley, E.1    Duncan, T.2    Tammen, V.V.3
  • 44
    • 2942547934 scopus 로고    scopus 로고
    • Nonresponse in exit polls: A comprehensive analysis
    • R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J.A Little (eds). New York: John Wiley & Sons
    • Merkle, D.A. and Edelman, M. (2002). Nonresponse in Exit Polls: A Comprehensive Analysis. In Survey Nonresponse, R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J.A Little (eds). New York: John Wiley & Sons, 243-257.
    • (2002) Survey Nonresponse , pp. 243-257
    • Merkle, D.A.1    Edelman, M.2
  • 45
    • 70149107928 scopus 로고    scopus 로고
    • Autonomy, competence, and relatedness in the classroom: Applying self-determination theory to educational practice
    • Niemiec, C.P. and Ryan, R.M. (2009). Autonomy, Competence, and Relatedness in the Classroom: Applying Self-Determination Theory to Educational Practice. Theory and Research in Education, 7, 133-144.
    • (2009) Theory and Research In Education , vol.7 , pp. 133-144
    • Niemiec, C.P.1    Ryan, R.M.2
  • 46
    • 33845724471 scopus 로고    scopus 로고
    • Survey participation, nonresponse bias, measurement error bias, and total bias
    • Olson, K. (2006). Survey Participation, Nonresponse Bias, Measurement Error Bias, and Total Bias. Public Opinion Quarterly, 70, 737-758.
    • (2006) Public Opinion Quarterly , vol.70 , pp. 737-758
    • Olson, K.1
  • 47
    • 72749086116 scopus 로고    scopus 로고
    • Not all survey effort is equal - reduction of nonresponse bias and nonresponse error
    • Peytchev, A., Baxter, R.K., and Carley-Baxter, L.R. (2009). Not All Survey Effort is Equal - Reduction of Nonresponse Bias and Nonresponse Error. Public Opinion Quarterly, 73, 785-806.
    • (2009) Public Opinion Quarterly , vol.73 , pp. 785-806
    • Peytchev, A.1    Baxter, R.K.2    Carley-Baxter, L.R.3
  • 48
    • 67649881288 scopus 로고    scopus 로고
    • High-Level athletes' perceptions of success in returning to sport following injury
    • Podlog, L. and Eklund, R.C. (2009). High-Level Athletes' Perceptions of Success in Returning to Sport Following Injury. Psychology of Sport and Exercise, 10, 535-544.
    • (2009) Psychology of Sport and Exercise , vol.10 , pp. 535-544
    • Podlog, L.1    Eklund, R.C.2
  • 49
    • 0029692493 scopus 로고    scopus 로고
    • Elements of the competitive situation that affect intrinsic motivation
    • Reeve, J. and Deci, E.L. (1996). Elements of the Competitive Situation that Affect Intrinsic Motivation. Personality and Social Psychology Bulletin, 22, 24-33.
    • (1996) Personality and Social Psychology Bulletin , vol.22 , pp. 24-33
    • Reeve, J.1    Deci, E.L.2
  • 52
    • 85043751872 scopus 로고    scopus 로고
    • Self-Determination theory and the facilitation of intrinsic motivation, social development, and well-being
    • Ryan, R.M. and Deci, E.L. (2000a). Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being. American Psychologist, 55, 68-78.
    • (2000) American Psychologist , vol.55 , pp. 68-78
    • Ryan, R.M.1    Deci, E.L.2
  • 53
    • 0002209063 scopus 로고    scopus 로고
    • Intrinsic and extrinsic motivations: Classic definitions and new directions
    • Ryan, R.M. and Deci, E.L. (2000b). Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions. Contemporary Educational Psychology, 25, 54-67.
    • (2000) Contemporary Educational Psychology , vol.25 , pp. 54-67
    • Ryan, R.M.1    Deci, E.L.2
  • 54
    • 67650351483 scopus 로고    scopus 로고
    • Open-Ended Questions in web surveys- can increasing the size of answer boxes and providing extra verbal instructions improve response quality?
    • Smyth, J.D., Dillman, D.A., Christian, L.M., and McBride, M. (2009). Open-Ended Questions in Web Surveys - Can Increasing the Size of Answer Boxes and Providing Extra Verbal Instructions Improve Response Quality? Public Opinion Quarterly, 73, 325-337.
    • (2009) Public Opinion Quarterly , vol.73 , pp. 325-337
    • Smyth, J.D.1    Dillman, D.A.2    Christian, L.M.3    McBride, M.4
  • 55
    • 33644963209 scopus 로고    scopus 로고
    • Attitudes toward surveys, attitude accessibility and the effect on respondents' susceptibility to nonresponse
    • Stocké, V. (2006). Attitudes Toward Surveys, Attitude Accessibility and the Effect on Respondents' Susceptibility to Nonresponse. Quality and Quantity, 40, 259-288.
    • (2006) Quality and Quantity , vol.40 , pp. 259-288
    • Stocké, V.1
  • 56
    • 0001819830 scopus 로고
    • On the causal effects of perceived competence on intrinsic motivation: A test of cognitive evaluation theory
    • Vallerand, R.J. and Reid, G. (1984). On the Causal Effects of Perceived Competence on Intrinsic Motivation: A Test of Cognitive Evaluation Theory. Journal of Sport Psychology, 6, 94-102.
    • (1984) Journal of Sport Psychology , vol.6 , pp. 94-102
    • Vallerand, R.J.1    Reid, G.2
  • 57
    • 0026877917 scopus 로고
    • The mos 36-item short-form health survey (Sf-36). Conceptual-Framework and item selection
    • Ware, J.E. and Sherbourne, C.D. (1992). The Mos 36-Item Short-Form Health Survey (Sf-36). Conceptual-Framework and Item Selection. Medical Care, 30, 473-483.
    • (1992) Medical Care , vol.30 , pp. 473-483
    • Ware, J.E.1    Sherbourne, C.D.2
  • 58
    • 41749111147 scopus 로고    scopus 로고
    • Self-Determination and free time activity participation as predictors of initiative
    • Watts, C.E. and Caldwell, L.L. (2008). Self-Determination and Free Time Activity Participation as Predictors of Initiative. Journal of Leisure Research, 40, 156-181.
    • (2008) Journal of Leisure Research , vol.40 , pp. 156-181
    • Watts, C.E.1    Caldwell, L.L.2
  • 59
    • 79959558487 scopus 로고    scopus 로고
    • The respondent's perspective in health-related surveys. The role of motivation
    • Wenemark, M. (2010). The Respondent's Perspective in Health-related Surveys. The Role of Motivation. Linköping University Medical Dissertations No. 1193.
    • (2010) Linköping University Medical Dissertations No , pp. 1193
    • Wenemark, M.1
  • 60
    • 78049465965 scopus 로고    scopus 로고
    • Respondent satisfaction and respondent burden among differently motivated participants in a health-related survey
    • Wenemark, M., Hollman Frisman, G., Svensson, T., and Kristenson, M. (2010). Respondent Satisfaction and Respondent Burden Among Differently Motivated Participants in a Health-Related Survey. Field Methods, 22, 378-390.
    • (2010) Field Methods , vol.22 , pp. 378-390
    • Wenemark, M.1    Hollman, F.G.2    Svensson, T.3    Kristenson, M.4
  • 63
    • 54049121046 scopus 로고    scopus 로고
    • Understanding motivation for exercise: A self-determination theory perspective
    • Wilson, P.M., Mack, D.E., and Grattan, K.P. (2008). Understanding Motivation for Exercise: A Self-Determination Theory Perspective. Canadian Psychology, 49, 250-256.
    • (2008) Canadian Psychology , vol.49 , pp. 250-256
    • Wilson, P.M.1    Mack, D.E.2    Grattan, K.P.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.