메뉴 건너뛰기




Volumn 75, Issue 4, 2011, Pages 183-195

Closing the marketing capabilities gap

Author keywords

Adaptive marketing capabilities; Data deluge; Digital marketing; Market learning; Market orientation; Open marketing; Strategic marketing

Indexed keywords


EID: 79959327127     PISSN: 00222429     EISSN: None     Source Type: Journal    
DOI: 10.1509/jmkg.75.4.183     Document Type: Article
Times cited : (692)

References (60)
  • 1
    • 79959354304 scopus 로고    scopus 로고
    • Boston: Harvard Business School Press
    • Aaker, David A. (2009), Spanning Silos. Boston: Harvard Business School Press.
    • (2009) Spanning Silos
    • Aaker, D.A.1
  • 2
    • 0033450459 scopus 로고    scopus 로고
    • Marketing in the network economy
    • Special Issue
    • Achrol, Ravi S. and Philip Kotler (1999), "Marketing in the Network Economy," Journal of Marketing, 63 (Special Issue), 146-63.
    • (1999) Journal of Marketing , vol.63 , pp. 146-63
    • Achrol, R.S.1    Kotler, P.2
  • 3
    • 84989092230 scopus 로고
    • Strategic assets and organizational rent
    • January
    • Amit, Raphael and Paul J.H. Schoemaker (1993), "Strategic Assets and Organizational Rent," Strategic Management Journal, 14 (January ), 33-46.
    • (1993) Strategic Management Journal , vol.14 , pp. 33-46
    • Amit, R.1    Schoemaker, P.J.H.2
  • 5
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney, Jay (1991), "Firm Resources and Sustained Competitive Advantage," Journal of Management, 17 (1), 99-120.
    • (1991) Journal of Management , vol.17 , Issue.1 , pp. 99-120
    • Barney, J.1
  • 8
    • 34548325156 scopus 로고    scopus 로고
    • The proliferation challenge
    • Allen P. Webb, ed. New York: McKinsey & Company
    • Court, David C., Thomas D. French, and Trond Riiber Knudsen (2006), "The Proliferation Challenge" in Profiting from Proliferation, Allen P. Webb, ed. New York: McKinsey & Company, 8-19.
    • (2006) Profiting from Proliferation , pp. 8-19
    • Court, D.C.1    French, T.D.2    Knudsen, T.R.3
  • 9
    • 66249101657 scopus 로고    scopus 로고
    • How to design smart business experiments
    • February
    • Davenport, Thomas H. (2009), "How to Design Smart Business Experiments," Harvard Business Review, 87 (February), 68-77.
    • (2009) Harvard Business Review , vol.87 , pp. 68-77
    • Davenport, T.H.1
  • 11
    • 0040984002 scopus 로고
    • The capabilities of market-driven organizations
    • October
    • Day, George S. (1994), "The Capabilities of Market-Driven Organizations," Journal of Marketing, 58 (October ), 37-52.
    • (1994) Journal of Marketing , vol.58 , pp. 37-52
    • Day, G.S.1
  • 12
    • 70350321000 scopus 로고    scopus 로고
    • Looking into marketing's future
    • September/ October
    • -, Samantha Howland, and Roch Parayre (2009), "Looking into Marketing's Future," Marketing Management (September/ October), 12-17.
    • (2009) Marketing Management , pp. 12-17
    • Howland, S.1    Parayre, R.2
  • 15
    • 0000857363 scopus 로고
    • Asset stock accumulation and sustainability of competitive advantage
    • Dierkx, I. and Karel Cool (1989), "Asset Stock Accumulation and Sustainability of Competitive Advantage," Management Science, 35 (12), 1504-1511.
    • (1989) Management Science , vol.35 , Issue.12 , pp. 1504-1511
    • Dierkx, I.1    Cool, K.2
  • 16
    • 0037933256 scopus 로고    scopus 로고
    • Pricing process as a capability: A resource-based perspective
    • Dutta, S, M.J. Zbaracki, and M. Bergen (2003), "Pricing Process as a Capability: A Resource-Based Perspective," Strategic Management Journal, 24 (7), 615-30.
    • (2003) Strategic Management Journal , vol.24 , Issue.7 , pp. 615-30
    • Dutta, S.1    Zbaracki, M.J.2    Bergen, M.3
  • 17
    • 0032348699 scopus 로고    scopus 로고
    • The relational view: Cooperative strategy and sources of interorganizational competitive advantage
    • Dyer, Jeffrey H. and Harbir Singh (1998), "The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage," Academy of Management Review, 23 (4), 660-79.
    • (1998) Academy of Management Review , vol.23 , Issue.4 , pp. 660-79
    • Dyer, J.H.1    Singh, H.2
  • 18
    • 77952311184 scopus 로고    scopus 로고
    • "The Data Deluge and How to Handle It," (February 27-March 5)
    • The Economist (2010), "The Data Deluge and How to Handle It," (February 27-March 5).
    • (2010) The Economist
  • 19
    • 7544235257 scopus 로고    scopus 로고
    • The concept of information overload: A review of literature from organization science, accounting, marketing, MIS, and related disciplines
    • DOI 10.1080/01972240490507974
    • Eppler, Martin and Jeanne Mengis (2004), "The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines," The Information Society, 20, 325-44 (Pubitemid 39454128)
    • (2004) Information Society , vol.20 , Issue.5 , pp. 325-344
    • Eppler, M.J.1    Mengis, J.2
  • 20
    • 0037257248 scopus 로고    scopus 로고
    • Waking up! mindfulness in the face of bandwagons
    • Fiol, C. Margery and E.J. O'Connor (2003), "Waking Up! Mindfulness in the Face of Bandwagons," Academy of Management Review, 28, 54-70.
    • (2003) Academy of Management Review , vol.28 , pp. 54-70
    • Fiol, C.M.1    O'Connor, E.J.2
  • 23
    • 17644370492 scopus 로고    scopus 로고
    • Adaptive enterprise: Creating and leading sense-and-respond organizations
    • Haeckel, Stephen A. (1999), Adaptive Enterprise: Creating and Leading Sense-and-Respond Organizations. Boston: Harvard Business School Press.
    • (1999) Boston: Harvard Business School Press
    • Haeckel, S.A.1
  • 24
    • 72649103636 scopus 로고    scopus 로고
    • The big shift: Measuring the forces of change
    • (July/August
    • Hagel, John III, John Seely Brown, and Lang Davison (2009), "The Big Shift: Measuring the Forces of Change," Harvard Business Review, 87 (July/August), 41-50.
    • (2009) Harvard Business Review , vol.87 , pp. 41-50
    • Hagel III, J.1    Brown, J.S.2    Davison, L.3
  • 25
    • 41649114527 scopus 로고    scopus 로고
    • Boston: Harvard Business School Press
    • Hamel, Gary (2007), The Future of Management. Boston: Harvard Business School Press.
    • (2007) The Future of Management
    • Hamel, G.1
  • 26
    • 1642283589 scopus 로고    scopus 로고
    • The quest for resilience
    • September
    • - and Liisa Valikangas (2003), "The Quest for Resilience," Harvard Business Review, 81 (September), 52-65.
    • (2003) Harvard Business Review , vol.81 , pp. 52-65
    • Liisa, V.1
  • 29
    • 0009442558 scopus 로고    scopus 로고
    • Does market orientation matter? A test of the relationship between positional advantage and performance
    • Hult, James and D.J. Ketchen (2001), "Does Market Orientation Matter? A Test of the Relationship Between Positional Advantage and Performance," Strategic Management Journal, 22 (9), 899-906.
    • (2001) Strategic Management Journal , vol.22 , Issue.9 , pp. 899-906
    • Hult, J.1    Ketchen, D.J.2
  • 32
    • 79959356180 scopus 로고    scopus 로고
    • Marketing mandate: Connect the dots
    • December 14
    • Kemp, Mary Beth (2009), "Marketing Mandate: Connect the Dots," Forrester Research, (December 14).
    • (2009) Forrester Research
    • Kemp, M.B.1
  • 35
    • 0003048219 scopus 로고
    • Market orientation: The construct, research propositions and managerial implications
    • April
    • Kohli, Ajay and Bernard J. Jaworski (1990), "Market Orientation: The Construct, Research Propositions and Managerial Implications," Journal of Marketing, 54 (April), 1-18.
    • (1990) Journal of Marketing , vol.54 , pp. 1-18
    • Kohli, A.1    Jaworski, B.J.2
  • 36
    • 33746755285 scopus 로고    scopus 로고
    • Crossing an apparent chasm: Bridging mindful and less-mindful perspectives on organizational learning
    • DOI 10.1287/orsc.1060.0197
    • Levinthal, Dan and Claus Rerup (2006), "Crossing an Apparent Chasm: Bridging Mindful and Less Mindful Perspectives in Organizational Learning," Organization Science, 17 (4), 502-513. (Pubitemid 44167193)
    • (2006) Organization Science , vol.17 , Issue.4 , pp. 502-513
    • Levinthal, D.1    Rerup, C.2
  • 39
    • 79959359368 scopus 로고    scopus 로고
    • The customer is always right
    • January 4
    • Lyons, Daniel (2010), "The Customer Is Always Right," Newsweek, (January 4), 85-86.
    • (2010) Newsweek , pp. 85-86
    • Lyons, D.1
  • 40
    • 0000359490 scopus 로고    scopus 로고
    • Toward a synthesis of the resource- based and dynamic-capability views of rent creation
    • Makadok, Richard (2001), "Toward a Synthesis of the Resource- Based and Dynamic-Capability Views of Rent Creation," Strategic Management Journal, 22 (5), 387-402.
    • (2001) Strategic Management Journal , vol.22 , Issue.5 , pp. 387-402
    • Makadok, R.1
  • 41
    • 0036332145 scopus 로고    scopus 로고
    • The theory of value and the value of theory: Breaking new ground versus reinventing the wheel
    • - (2002), "The Theory of Value and the Value of Theory: Breaking New Ground Versus Reinventing the Wheel," Academy of Management Review, 27 (1), 10-13.
    • (2002) Academy of Management Review , vol.27 , Issue.1 , pp. 10-13
  • 42
    • 0001812752 scopus 로고
    • Exploration and exploitation in organizational learning
    • February
    • March, James G. (1991), "Exploration and Exploitation in Organizational Learning," Organizational Science, 2 (February ), 71.
    • (1991) Organizational Science , vol.2 , pp. 71
    • March, J.G.1
  • 43
    • 27144502661 scopus 로고    scopus 로고
    • The fall and rise of the CMO
    • Winter
    • McGovern, Gail and John A. Quelch (2004), "The Fall and Rise of the CMO," Strategy and Business, 37 (Winter), 45-51.
    • (2004) Strategy and Business , vol.37 , pp. 45-51
    • McGovern, G.1    Quelch, J.A.2
  • 44
    • 84986037847 scopus 로고    scopus 로고
    • Information overload in marketing management
    • Meyer, Jorn-Axel (1998), "Information Overload in Marketing Management," Marketing Intelligence & Planning, 16 (3), 200-209.
    • (1998) Marketing Intelligence & Planning , vol.16 , Issue.3 , pp. 200-209
    • Meyer, J.-A.1
  • 47
    • 67650784383 scopus 로고    scopus 로고
    • Market orientation, marketing capabilities and firm performance
    • Morgan, Neil A., Douglas W. Vorhies, and Charlotte H. Mason (2009), "Market Orientation, Marketing Capabilities and Firm Performance," Strategic Management Journal, 30 (8), 909-920.
    • (2009) Strategic Management Journal , vol.30 , Issue.8 , pp. 909-920
    • Morgan, N.A.1    Vorhies, D.W.2    Mason, C.H.3
  • 48
    • 79959357625 scopus 로고    scopus 로고
    • Getting heard in a sea of information
    • presentation at the , Orlando, Florida, (January 26)
    • Mulcahy, Anne (2009), "Getting Heard in a Sea of Information," presentation at the American Marketing Association's M Planet Conference, Orlando, Florida, (January 26).
    • (2009) American Marketing Association's M Planet Conference
    • Mulcahy Anne1
  • 49
    • 34249820817 scopus 로고    scopus 로고
    • Make your company a talent factory
    • June
    • Ready, Douglas A. and Jay A. Conger (2007), "Make Your Company a Talent Factory" Harvard Business Review, 85 (June), 69-77.
    • (2007) Harvard Business Review , vol.85 , pp. 69-77
    • Ready, D.A.1    Conger, J.A.2
  • 50
    • 3843074067 scopus 로고    scopus 로고
    • Is your innovation process global?
    • Santos, Jose, Yves Doz, and Peter Williamson (2004), "Is Your Innovation Process Global?" MIT Sloan Management Review, 45 (4), 31-37. (Pubitemid 39047108)
    • (2004) MIT Sloan Management Review , vol.45 , Issue.4 , pp. 31-37
    • Santos, J.1    Doz, Y.2    Williamson, P.3
  • 51
    • 34547849637 scopus 로고    scopus 로고
    • How dynamic can organizational capabilities be? Towards a dual-process model of capability dynamization
    • DOI 10.1002/smj.613
    • Schreyoegg, Georg and Martina Kliesch-Eberl (2007), "How Dynamic Can Organizational Capabilities Be? Towards a Dual- Process Model of Capability Dynamization," Strategic Management Journal, 28 (9), 913-33. (Pubitemid 47245736)
    • (2007) Strategic Management Journal , vol.28 , Issue.9 , pp. 913-933
    • Schreyogg, G.1    Kliesch-Eberl, M.2
  • 53
    • 0342775775 scopus 로고    scopus 로고
    • Dynamic capabilities and strategic management
    • - and Amy Shuen (1997), "Dynamic Capabilities and Strategic Management," Strategic Management Journal, 18 (7), 509-533.
    • (1997) Strategic Management Journal , vol.18 , Issue.7 , pp. 509-533
    • Amy, S.1
  • 54
    • 34548371819 scopus 로고    scopus 로고
    • Rethinking customer solutions: From product bundles to relational processes
    • July
    • Tuli, Kapil, Ajay K. Kohli, and Sundar G. Bharadwaj (2007), "Rethinking Customer Solutions: From Product Bundles to Relational Processes," Journal of Marketing, 71 (July), 1-17.
    • (2007) Journal of Marketing , vol.71 , pp. 1-17
    • Tuli, K.1    Kohli, A.K.2    Bharadwaj, S.G.3
  • 56
    • 13244265637 scopus 로고    scopus 로고
    • Benchmarking marketing capabilities for sustainable competitive advantage
    • DOI 10.1509/jmkg.69.1.80.55505
    • Vorhies, Douglas W. and Neil A. Morgan (2005), "Benchmarking Marketing Capabilities for Sustainable Competitive Advantage," Journal of Marketing, 69 (January), 80-94. (Pubitemid 40195120)
    • (2005) Journal of Marketing , vol.69 , Issue.1 , pp. 80-94
    • Vorhies, D.W.1    Morgan, N.A.2
  • 57
    • 25644450536 scopus 로고    scopus 로고
    • New York: Harper Business
    • Welch, Jack (2005), Winning. New York: Harper Business.
    • (2005) Winning
    • Welch, J.1
  • 59
    • 37749043272 scopus 로고    scopus 로고
    • The fit between product market strategy and business model: Implications for firm performance
    • Zott, Christoph and Raphael Amit (2008), "The Fit Between Product Market Strategy and Business Model: Implications for Firm Performance," Strategic Management Journal, 29 (1), 1-26.
    • (2008) Strategic Management Journal , vol.29 , Issue.1 , pp. 1-26
    • Zott, C.1    Amit, R.2
  • 60
    • 77952558158 scopus 로고    scopus 로고
    • Business model design: An activity system perspective
    • - and -
    • - and - (2009), "Business Model Design: An Activity System Perspective," Long Range Planning, 43 (2/3), 216-26.
    • (2009) Long Range Planning , vol.43 , Issue.2-3 , pp. 216-26


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.