The role of money: The impact on food tourists' satisfaction and intention to revisit food events

Journal of Culinary Science and Technology

Volumn 9, Issue 2, 2011, Pages 85-98

  Kim, Young Hoon ^a   Kim, Mincheol ^b   Goh, Ben K ^c   Antun, John M ^d  

^a UNIVERSITY OF MISSISSIPPI   (United States)

^b Jeju National University   (South Korea)

^c TEXAS TECH UNIVERSITY   (United States)

^d UNIVERSITY OF TENNESSEE   (United States)

Author keywords

Expenditure; Food tourism; Future intention to visit; Satisfaction

Indexed keywords

EID: 79958703100     PISSN: 15428052     EISSN: 15428044     Source Type: Journal    
DOI: 10.1080/15428052.2011.580708     Document Type: Article

References (33)

1. Baker, D. A., & Crompton, J. L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research, 27(3), 785-804.
2. Barsky, J. D., & Labagh, R. (1992). A strategy for customer satisfaction. Cornell Hotel and Restaurant Administration Quarterly, 33(5), 32-40.
3. Boniface, P. (2003). Tasting tourism: Traveling for food and drink. Hampshire, England: Ashgate.
4. Cardozo, R. (1965). An experimental study of customer effort, expectation and satisfaction. Journal of Marketing Research, 2(3), 244-249.
5. Choi, T. Y., & Chu, R. (2001). Determinants of hotel guests' satisfaction and repeat patronage in the Hong Kong hotel industry. International Journal of Hospitality Management, 20(3), 277-297.
6. Cronin, J. J., Jr., Brady, M. K., & Hult, G. T. M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76(2), 193-201.
7. Cronin, J. J., Jr., & Taylor, S. A. (1992). Measuring service quality: A reexamination and extension. Journal of Marketing, 56(3), 55-68.
8. Gardiner, M. E. (2000). Critiques of everyday life. London, England: Routledge.
9. Hall, C. M., Sharples, L., Mitchell, R., Macionis, N., & Cambourne, B. (2003). Food tourism around the world: Development, management and markets (1st ed.). Woburn, MA: Butterworth Heinemann.
10. Harrington, J. R., & Ottenbacher, M. C. (2010). Culinary tourism-A case study of the gastronomic capital. Journal of Culinary Science & Technology, 8(1), 14-32.
11. Hunt, H. K. (1977). CS/D-Overview and future directions. In H. Keith Hunt (Ed.), Conceptualization and measurement of consumer satisfaction and dissatisfaction (pp. 7-23). Cambridge, MA: Marketing Science Institute.
12. Kim, Y. H., Kim, M., & Goh, B. K. (2011). An investigation of food tourists' behavior: Using the modified theory of reasoned action. Tourism Management.
13. Kim, Y. H., Goh, B. K., & Yuan, J. (2010). A development of a multi-dimensional scale for measuring the motivation factors of food tourists at a food event: What does motivate people to travel? Journal of Quality Assurance in Hospitality and Tourism, 11(1), 56-71.
14. Kim, Y. H., Kim, M., Ruetzler, T., & Taylor, J. (2010). An examination of festival attendee's behavior using SEM. International Journal of Event and Festival Management, 1(1), 86-95.
15. Kim, Y. H., Yuan, J., Goh, B. K., & Antun, J. M. (2009). A Web marketing on food tourism: A content analysis of Web sites in West Texas. Journal of Culinary Science & Technology, 7(1), 52-64.
16. Kim, Y. G., Suh, B. W., & Eves, A. (2009). The relationships between food-related personality traits, satisfaction, and loyalty among visitors attending food events and festivals. International Journal of Hospitality Management, 22(2), 216-226.
17. Kim, Y. H., Kim, M., Goh, B. K., & Antun, J. M. (2009). A comparison between firsttimers and repeaters at a food event. Journal of Culinary Science & Technology, 7(4), 239-249.
18. Kivela, J., & Crotts, J. C. (2005). Gastronomy tourism: A meaningful travel market segment. Journal of Culinary Science & Technology, 4(2/3), 39-55.
19. Lehto, X. Y., Cai, L. A., O'Leary, J. T., & Huan, T-.C. (2004). Tourist shopping preferences and expenditures behaviors: The case of the Taiwanese outbound market. Journal of Vacation Marketing, 10(4), 320-332.
20. Madrigal, R. (1995). Cognitive and affective determinants of fan satisfaction with sporting event attendance. Journal of Leisure Research, 27(3), 205-227.
21. Oliver, R. L. (1981). Measurement and Evaluation of Satisfaction Processes in Retail Settings. Journal of Retailing, 57(3), 25-48.
22. Oliver, R. L. (1977). Effect of expectation and disconfirmation on post exposure product evaluation: An alternative interpretation. Journal of Applied Psychology, 62, 480-486.
23. Petrick, J. F. (2004). The roles of quality, value, and satisfaction in predicting cruise passengers' behavioral intentions. Journal of Travel Research, 42(4), 397-407.
24. Petrick, J. F. (1999). An examination of the relationship between golf travelers' satisfaction, perceived value and loyalty and their intention to revisit (Unpublished doctoral dissertation). Clemson University, Clemson, SC.
25. Quan, S., & Wang, N. (2004). Towards a structural model of the tourist experience: An illustration food experience in tourism. Tourism Management, 25(3), 197-305.
26. Ritzer, G. (2000). The McDonaldization of Society, Pine Forge Press, Thousand Oaks, CA.
27. Rust, R. T., & Oliver, R. L. (1994). Service quality: Insights and managerial implication from the frontier. In R.T. Rust & R. L. Oliver (Eds.), Service quality: New directions in theory and practice (pp. 1-19). Thousand Oaks, CA: Sage.
28. Ryu, K., & Jang, S. (2006). Intention to experience local cuisine in a travel destination: The modified theory of reasoned action. Journal of Hospitality Tourism, 30(4), 507-516.
29. Smith, S., & Costello, C. (2009). Culinary tourism: Satisfaction with a culinary event utilizing importance-performance grid analysis. Journal of Vacation Marketing, 15(2), 99-110.
30. Tam, J. L. M. (2000). The effects of service quality, perceived value and customer satisfaction on behavioral intentions. Journal of Hospitality and Leisure Marketing, 6(4), 31-43.
31. Urry, J. (2000). Sociology beyond societies. London, England: Routledge.
32. U.S. Census Bureau. (2006). 2006 Census of population and housing, summary file 3: Technical documentation. Retrieved from http://www.census.gov/newsroom/releases/archives/income_wealth/012528.html
33. Woodruff, R. B. (1997). Customer value: The next source for competitive advantage. Journal of the Academy of Marketing Sciences, 25(2), 139-153.