메뉴 건너뛰기




Volumn , Issue , 2011, Pages 1357-1362

Me hates this: Exploring different levels of user feedback for (usability) bug reporting

Author keywords

Evaluation; Feedback; Modality; Usability; User reports

Indexed keywords

HUMAN COMPUTER INTERACTION;

EID: 79957952323     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1979742.1979774     Document Type: Conference Paper
Times cited : (3)

References (11)
  • 2
    • 85142346770 scopus 로고    scopus 로고
    • Remote usability evaluation: Can users report their own critical incidents?
    • ACM Press
    • J. C. Castillo, H. R. Hartson, and D. Hix. Remote usability evaluation: can users report their own critical incidents? In Proc. CHI '98, ACM Press, 253-254, 1998.
    • (1998) Proc. CHI '98 , pp. 253-254
    • Castillo, J.C.1    Hartson, H.R.2    Hix, D.3
  • 3
    • 84877282732 scopus 로고    scopus 로고
    • Remote evaluation for post-deployment usability improvement
    • ACM Press
    • H. R. Hartson and J. C. Castillo. Remote evaluation for post-deployment usability improvement. In Proc. AVI '98, ACM Press, 22-29, 1998.
    • (1998) Proc. AVI '98 , pp. 22-29
    • Hartson, H.R.1    Castillo, J.C.2
  • 4
    • 0242613043 scopus 로고    scopus 로고
    • Large-scale collection of usage data to inform design
    • IOS Press
    • D. M. Hilbert and D. F. Redmiles. Large-scale collection of usage data to inform design. In Proc. INTERACT'01, IOS Press, 569-576, 2001.
    • (2001) Proc. INTERACT'01 , pp. 569-576
    • Hilbert, D.M.1    Redmiles, D.F.2
  • 5
    • 0036473090 scopus 로고    scopus 로고
    • This computer responds to user frustration: Theory, design, and results
    • PII S0953543801000534
    • J. Klein, Y. Moon, and R. Picard. This computer responds to user frustration: Theory, design, and results. Interacting with computers, 14(2): 119-140, 2002. (Pubitemid 34199155)
    • (2002) Interacting with Computers , vol.14 , Issue.2 , pp. 119-140
    • Klein, J.1    Moon, Y.2    Picard, R.W.3
  • 7
    • 27544507026 scopus 로고    scopus 로고
    • Automating software failure reporting
    • November
    • B. Murphy. Automating software failure reporting. Queue, 2:42-48, November 2004.
    • (2004) Queue , vol.2 , pp. 42-48
    • Murphy, B.1
  • 8
    • 84877065853 scopus 로고    scopus 로고
    • Participatory usability: Supporting proactive users
    • ACM Press
    • D. Nichols, D. McKay, and M. Twidale. Participatory Usability: supporting proactive users. In Proc. CHINZ'03, ACM Press, 63-68, 2003.
    • (2003) Proc. CHINZ'03 , pp. 63-68
    • Nichols, D.1    McKay, D.2    Twidale, M.3
  • 9
    • 33749257748 scopus 로고    scopus 로고
    • The usability of open source software
    • D. Nichols and M. Twidale. The Usability of Open Source Software. First Monday, 8(1), 2003.
    • (2003) First Monday , vol.8 , Issue.1
    • Nichols, D.1    Twidale, M.2
  • 11
    • 0041112057 scopus 로고    scopus 로고
    • An investigation into whether complaining can cause increased consumer satisfaction
    • P. Nyer. An investigation into whether complaining can cause increased consumer satisfaction. Journal of Consumer Marketing, 17(1):9-19, 2000.
    • (2000) Journal of Consumer Marketing , vol.17 , Issue.1 , pp. 9-19
    • Nyer, P.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.