High involvement management, high-performance work systems and well-being

International Journal of Human Resource Management

Volumn 22, Issue 7, 2011, Pages 1586-1610

  Wood, Stephen ^a   de Menezes, Lilian M ^b  

^a UNIVERSITY OF LEICESTER   (United Kingdom)

^b CITY UNIVERSITY   (United Kingdom)

Author keywords

Employee voice; High involvement management; High performance work systems; Job satisfaction; Performance related pay; Well being

Indexed keywords

EID: 79957850237     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585192.2011.561967     Document Type: Article

References (102)

1. Alexander, S., and Ruderman, M. (1987), 'The Role of Procedural and Distributive Justice in Organizational Behavior,' Social Justice Research, 1, 177-198.
2. Appelbaum, E., Bailey, T., Berg, P., and Kalleberg, A.L. (2000), Manufacturing Advantage: Why High Performance Work Systems Pay Off, Ithaca, NY: Cornell University Press.
3. Arthur, J.B. (1994), 'Effects of Human Resource Systems on Manufacturing Performance and Turnover,' Academy of Management Journal, 7, 670-687.
4. Babson, S. (ed.) (1995), Lean Work, Detroit, MI: Wayne State University Press.
5. Bailey, T. (1993), Discretionary Effort and the Organization of Work: Employee Participation and Work Reform Since Hawthorne, Teachers College, Columbia University, mimeo.
6. Barling, J., Kelloway, E.K., and Iverson, R.D. (2003), 'High-Quality Work, Job Satisfaction and Occupational Injuries,' Journal of Applied Psychology, 88, 276-283.
7. Barnard, M., and Rodgers, R.A. (2000), 'How are Internally Oriented HRM Policies Related to High-Performance Practices? Evidence from Singapore,' International Journal of Human Resource Management, 11, 1017-1046.
8. Baron, J.N., and Kreps, D.M. (1999), Strategic Human Resources, New York: Wiley.
9. Bartholomew, D.J., and Knott, M. (1999), Latent Variable Models and Factor Analysis (2nd ed.), London: Arnold.
10. Becker, B.E., and Huselid, M.A. (1998), 'High Performance Work Systems and Firm Performance: A Synthesis of Research and Managerial Implications,' in Research in Personnel and Human Resources (Vol. 16), ed. G.R. Ferris, Stamford, CT: JAI Press, pp. 53-101.
11. Beer, M., Spector, B., Lawrence, P.R., Mills, D.Q., and Walton, R.E. (1984), Managing Human Assets, New York: The Free Press.
12. Borjas, G. (1979), 'Job Satisfaction, Wages, and Unions,' The Journal of Human Resources, 14, 21-40.
13. Boxall, P., and Purcell, J. (2003), Strategy and Human Resource Management, Basingstoke: Palgrave Macmillan.
14. Bryson, A., Cappellari, L., and Lucifora, C. (2004), 'Does Union Membership Really Reduce Job Satisfaction?' British Journal of Industrial Relations, 42, 439-459.
15. Cappelli, P., and Neumark, D. (2001), 'Do "High Performance" Work Practices Improve Establishment-level Outcomes?' Industrial and Labor Relations Review, 54, 737-775.
16. Cavanaugh, M.A., Boswell, W.R., Roehling, M.V., and Boudreau, J.W. (2000), 'An Empirical Examination of Self-supported Work Stress among US Managers,' Journal of Applied Psychology, 85, 65-74.
17. Danna, K., and Griffin, R.W. (1999), 'Health and Well-Being in the Workplace: A Review and Synthesis of the Literature,' Journal of Management, 25, 357-384.
18. Datta, D.K., Guthrie, J.P., and Wright, P.M. (2005), 'Human Resource Management and Labor Productivity: Does Industry Matter?' Academy of Management Journal, 48, 135-145.
19. Delbridge, R., Turnbull, P., and Wilkinson, B. (1992), 'Pushing Back the Frontiers: Management Control and Work Intensification under JIT/TQM Factory Regimes,' New Technology, Work and Employment, 7, 97-106.
20. DeLongis, A., Folkman, S., and Lazarus, R.S. (1988), 'The Impact of Daily Stress on Health and Mood: Psychological and Social Resources as Mediators,' Journal of Personality and Social Psychology, 54, 486-495.
21. Farrell, D. (1983), 'Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study,' Academy of Management Journal, 26, 596-607.
22. Feldman Barrett, L., and Russell, J.A. (1999), 'Structure of Current Affect,' Current Directions in Psychological Science, 8, 11, 10-14.
23. Fey, C.F., Björkman, I., and Pavlovskaya, A. (2000), 'The Effect of Human Resource Management Practices on Firm Performance in Russia,' International Journal of Human Resource Management, 11, 1-18.
24. Folger, R., and Cropanzano, R. (1998), Organizational Justice and Human Resource Management, Thousand Oaks, CA: Sage.
25. Freeman, R. (1978), 'Job Satisfaction as an Economic Variable,' Economic Journal, 68, 135-141.
26. Freeman, R.B., and Medoff, J.L. (1984), What do Unions Do? New York: Basic Books.
27. Fried, Y., and Ferris, G.R. (1987), 'The Validity of the Job Characteristics Model,' Personnel Psychology, 40, 287-322.
28. Frone, M.R., Russell, M., and Cooper, M.L. (1992), 'Antecedents and Outcomes of Work Family Conflict: Testing a Model of the Work-Family Interface,' Journal of Applied Psychology, 77, 65-78.
29. Ganster, D.C., and Schaubroeck, J. (1991), 'Work Stress and Employee Health,' Journal of Management, 17, 235-271.
30. Gazioglu, S., and Tansel, A. (2006), 'Job Satisfaction in Britain: Individual and Job Related Factors,' Applied Economics, 38, 1163-1171.
31. Gerhart, B. (2007), 'Horizontal and Vertical Fit in Human Resource Systems,' in Perspectives on Fit, eds. C. Ostroff and T.A. Judge, New York: Lawrence Erlbaum, pp. 317-348.
32. Geurts, S.A.E., Kompoier, M.A.J., Roxburgh, S., and Houtman, I.L.D. (2003), 'Does Work-Home Interference Mediate the Relationship between Workload and Well-Being?' Journal of Vocational Behavior, 63, 532-559.
33. Godard, J. (2004), 'A Critical Assessment of the High-Performance Paradigm,' British Journal of Industrial Relations, 42, 349-378.
34. Goldstein, H. (2003), Multilevel Statistical Models (3rd ed.), London: Edward Arnold.
35. González-Romá, V., Schaufeliu, W.B., Bakker, A.B., and Lloret, S. (2006), 'Burnout and Work Engagement: Independent Factors or Opposite Poles,' Journal of Vocational Behavior, 68, 165-174.
36. Griffin, M.A., Neal, A., and Parker, S.K. (2007), 'A New Model of Work Role Performance: Positive Behavior in Uncertain and Interdependent Contexts,' Academy of Management Journal, 50, 327-347.
37. Guest, D., Brown, W., Peccei, R., and Huxley, K. (2007), 'The Study of Trust and Workplace Partnership,' in Innovation in the 2004 Workplace Employment Relations Survey, eds. K. Whitfield and K. Huxley, Cardiff: Cardiff University, pp. 38-54.
38. Harley, B. (1999), 'The Myth of Empowerment: Work Organization, Hierarchy and Employee Autonomy in Contemporary Australian Workplaces,' Work, Employment and Society, 13, 41-66.
39. Harley, B., Allen, B.C., and Sargent, L.D. (2007), 'High Performance Work Systems and Employee Experience in the Service Sector: The Case of the Aged Care,' British Journal of Industrial Relations, 45, 607-633.
40. Hellgren, J., and Sverke, M. (2003), 'Does Job Insecurity Lead to Impaired Well-Being or Vice Versa? Estimation of the Cross-Lagged Effects using Latent Variable Modeling,' Journal of Organizational Behavior, 24, 215-236.
41. Helliwell, J.F. (2006), 'Well-Being, Social Capital and Public Policy: What's New?' Economic Journal, 116, 510, C34-C45.
42. Hirschman, A.O. (1971), Exit, Voice, and Loyalty, Cambridge, MA: Harvard University Press.
43. Humphrey, S.E., Nahrgang, J.D., and Morgeson, F.P. (2007), 'Integrating Motivational, Social, and Contextual Work Design Features: A Meta-Analytic Summary and Theoretical Extension of the Work Design Literature,' Journal of Applied Psychology, 92, 1332-1356.
44. Huselid, M.A. (1995), 'The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance,' Academy of Management Journal, 38, 635-672.
45. Ichniowski, C., Shaw, K., and Prennushi, G. (1997), 'The Effects of Human Resource Management Practices on Productivity,' American Economic Review, 87, 291-313.
46. Judge, T.A., Thorsen, C.J., Bono, J.E., and Patton, G.K. (2001), 'The Job Satisfaction-Job Performance Relationship: A Qualitative and Quantitative Review,' Psychological Bulletin, 127, 376-407.
47. Kalleberg, A.L., Marsden, P.V., Reynolds, J., and Knoke, D. (2006), 'Beyond Profit? Sectoral Differences in High-Performance Work Practices,' Work and Occupations, 33, 271-302.
48. Karasek, R.A. Jr, (1979), 'Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign,' Administrative Science Quarterly, 24, 285-308.
49. Karasek, R. (1989), 'Control in the Workplace and its Health-Related Aspects,' in Job Control and Worker Health, eds. S.L. Sauter, J.J. Hurrell, Jr. and C.L. Cooper, London: Wiley, pp. 129-159.
50. Karasek, R., and Theorell, T. (1990), Healthy Work, New York: Basic Books.
51. Kaufman, B., and Taras, D.G. (2000), Nonunion Employee Representation: History, Contemporary Practice, Policy, Armonk, NY: M.E. Sharpe.
52. Kochan, T., and Osterman, P. (1994), The Mutual Gains Enterprise, Cambridge, MA: Harvard Business School Press.
53. Kruse, D., Freeman, R., and Blasi, J. (2008), 'Do Workers Gain by Sharing? Worker Outcomes under Employee Ownership, Profit Sharing, and Broad-Based Stock Options,' National Bureau of Economic Research Working Paper 14233, National Bureau of Economic Research, Cambridge, MA.
54. Kruse, D., Freeman, R., and Blasi, J. (2009), Shared Capitalism at Work: Employee Ownership, Profit and Gain Sharing, and Broad-Based Stock Options, Chicago, IL: University of Chicago Press.
55. Lawler, E.E. (1986), High Involvement Management, San Francisco, CA: Jossey-Bass.
56. Lawler, E.E. (1991), 'Participative Management Strategies,' in Applying Psychology in Business: The Handbook for Managers and Human Resource Professionals, eds. J.W. Jones, B.W. Steffy and D.W. Bray, Lexington, MA: Lexington Books, pp. 578-586.
57. Layard, R. (2006), 'Happiness and Public Policy: A Challenge to the Profession,' Economic Journal, 116, 510, C24-C33.
58. Leventhal, G.S. (1980), 'What Should be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships,' in Social Exchange: Advances in Theory and Research, eds. K.J. Gergen, M.S. Greenbers and R.H. Willis, New York: Plenum, pp. 27-53.
59. Lind, E.A., and Tyler, T.R. (1988), The Social Psychology of Procedural Justice, New York: Plenum.
60. Loevinger, J. (1948), 'The Technique of Homogeneous Tests Compared with Some Aspects of Scale Analysis and Factor Analysis,' Psychological Bulletin, 45, 507-530.
61. Machin, S., and Wood, S. (2005), 'HRM as a Substitute for Trade Unions in British Workplaces,' Industrial and Labor Relations Review, 58, 201-218.
62. Macik-Frey, M., Quick, J.C., and Nelson, D.L. (2007), 'Advances in Occupational Health: From a tressful Beginning to a Positive Future,' Journal of Management, 33, 809-840.
63. Mackie, K.S., Holahan, C.K., and Gottlieb, N.H. (2001), 'Employee Involvement Management Practices, Work Stress, and Depression in Employees of a Human Services Residential Care Facility,' Human Relations, 54, 1065-1092.
64. Macky, K., and Boxall, P. (2007), 'The Relationship between "High-Performance Work Practices" and Employee Attitudes: An Investigation of Additive and Interaction Effects,' International Journal of Human Resource Management, 18, 537-567.
65. Macky, K., and Boxall, P. (2008), 'High-Involvement Work Processes, Work Intensification and Employee Well-Being: A Study of New Zealand Worker Experiences,' Asia Pacific Journal of Human Resources, 46, 38-55.
66. de Menezes, L.M., and Wood, S. (2006), 'The Reality of Flexible Work Systems in Britain,' International Journal of Human Resource Management, 17, 106-113.
67. Meng, R. (1990), 'The Relationship between Unions and Job Satisfaction,' Applied Economics, 22, 972-990.
68. Miller, P. (1990), 'Trade Unions and Job Satisfaction,' Australian Economic Papers, 16, 49-61.
69. Mohr, R.D., and Zoghi, C. (2008), 'High-Involvement Management Work Design and Job Satisfaction,' Industrial and Labor Relations Review, 61, 275-296.
70. Osterman, P. (1994), 'How Common Is Workplace Transformation and Who Adopts it?' Industrial and Labor Relations Review, 47, 175-188.
71. Pfeffer, J. (1994), Competitive Advantage through People: Unleashing the Power of the Workforce, Boston, MA: Harvard Business School Press.
72. Rafferty, A., and Griffin, M.A. (2006), 'Refining Individualized Consideration: Distinguishing Developmental Leadership and Supportive Leadership,' Journal of Occupational and Organizational Psychology, 79, 37-61.
73. Ramsey, H., Scholarios, D., and Harley, B. (2000), 'Employees and High-Performance Work Systems: Testing inside the Black Box,' British Journal of Industrial Relations, 38, 501-531.
74. Remington, N.A., Fabrigar, L.R., and Visser, P.S. (2000), 'Re-Examining the Circumplex Model of Affect,' Journal of Personality and Social Psychology, 79, 286-300.
75. Segura, S., and González-Romá, V. (2003), 'How do Respondents Construe Ambiguous Response Formats of Affect Items?' Journal of Personality and Social Psychology, 85, 956-968.
76. Sparks, K., Faragher, B., and Cooper, C.L. (2001), 'Well-Being and Occupational Health in the 21st Century Workplace,' Journal of Occupational and Organizational Psychology, 74, 489-509.
77. Sverke, M., Hellgren, J., and Näswall, K. (2002), 'No Security: A Meta-Analysis and Review of Job Security and its Consequences,' Journal of Occupational Health Psychology, 7, 242-264.
78. Takeuchi, R., Chen, G., and Lepak, D.P. (2009), 'Through the Looking Glass of a Social System: Cross-Level Effects of High-Performance Work Systems on Employees' Attitudes,' Personnel Psychology, 62, 1-29.
79. Taylor, F.W. (1972), Scientific Management, Westport, CT: Greenwood Press.
80. Thibaut, J., and Walker, L. (1978), 'A Theory of Procedure,' California Law Review, 66, 541-566.
81. Thompson, P., and Harley, B. (2007), 'HRM: Labor Process Perspectives,' in Oxford Handbook of Human Resource Management, eds. P. Boxall, J. Purcell and P. Wright, Oxford: Oxford University Press, pp. 1147-1165.
82. Wall, T.D., and Wood, S. (2005), 'The Romance of Human Resource Management and Business Performance and the Case for Big Science,' Human Relations, 58, 1-34. [Reprinted in N. Anderson (Ed.) (2007). Fundamentals in HRM: Sage's Major Works (Vol. 4), London: Sage, pp. 71-95].
83. Wall, T.D., Wood, S.J., and Leach, D.J. (2004), 'Empowerment and Performance,' in International Review of Industrial and Organizational Psychology (Vol. 19), eds. C.L. Cooper and I.T. Robertson, London: Wiley, pp. 1-46.
84. Walton, R.E. (1985), 'From "Control" to "Commitment" in the Workplace,' Harvard Business Review, 63, 77-84.
85. Warr, P. (1990), 'The Measurement of Well-Being and Other Aspects of Mental Health,' Journal of Occupational Psychology, 63, 193-210.
86. Warr, P. (2006), 'Differential Activation of Judgments in Employee Well-Being,' Journal of Occupational and Organizational Behavior, 79, 225-244.
87. Warr, P. (2007), Work, Happiness, and Unhappiness, Mahwah, NJ: Lawrence Erlbaum Associates.
88. Whitener, E., Brodt, S., Korsgaard, M., and Werner, J. (1998), 'Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior,' Academy of Management Review, 36, 453-486.
89. Wickens, P. (1988), Road to Nissan: Flexibility, Quality, Teamwork, Basingstoke: Macmillan.
90. Wilkins, K., and Beaudet, M.P. (1998), 'Work Stress and Health,' Health Reports, 10, 47-62.
91. Williams, K., and Alliger, G.M. (1994), 'Role Stressors, Mood Spillover, and Perceptions of Work-Family Conflict in Employed Parents,' Academy of Management Journal, 3, 837-868.
92. Womack, J., Jones, D.T., and Roos, D. (1990), The Machine that Changed the World, New York: Rawson.
93. Wood, S. (1986), 'The Cooperative Labour Strategy in the US Auto Industry,' Economic and Industrial Democracy, 7, 415-447.
94. Wood, S. (1993), 'The Japanization of Fordism?' Economic and Industrial Democracy, 14, 4, 538-555. [Reprinted in B. Jessop (Ed.) (2000), Regulation Theory and the Crisis of Capitalism, Regulationist Perspectives on Fordism and Post-Fordism, Cheltenham: Edward Elgar, pp. 318-337; also in H. Beynon and T. Nichols (Eds.) (2006), The Fordism of Ford and Modern Management (Vol. 1), Cheltenham: Edward Elgar, pp. 215-235.].
95. Wood, S. (1996a), 'High Commitment Management and Payment Systems,' Journal of Management Studies, 33, 53-57.
96. Wood, S. (1996b), 'High Commitment Management and Unionization in the UK,' International Journal of Human Resource Management, 7, 41-58.
97. Wood, S., and Bryson, A. (2009), 'High Involvement Management,' in The Evolution of the Modern Workplace, eds. W. Brown, A. Bryson, J. Forth and K. Whitfield, Cambridge: Cambridge University Press, pp. 151-175.
98. Wood, S., and de Menezes, L. (2008), 'Comparing Perspectives on High Involvement Management and Organizational Performance Across the British Economy,' International Journal of Human Resource Management, 19, 639-683.
99. Wood, S., and Wall, T. (2007), 'Human Resource Management and Employee Voice,' International Journal of Human Resource Management, 18, 1335-1372.
100. Wright, P.M., and Gardner, T.M. (2003), 'The Human Resource-Firm Performance Relationship: Methodological and Theoretical Challenges,' in The New Workplace: A Guide to the Human Impact of Modern Working Practices, eds. D. Holman, T.D. Wall, C.W. Clegg, P. Sparrow and A. Howard, Chichester: Wiley, pp. 311-328.
101. Wright, P.M., Gardner, T.M., and Moynihan, L.M. (2003), 'The Impact of HR Practices on the Performance of Business Units,' Human Resource Management Journal, 13, 21-36.
102. Wright, T.A., and Staw, B.M. (1999), 'Affect and Favorable Work Outcomes: Two Longitudinal Tests of the Happy-Productive Worker Thesis,' Journal of Organizational Behavior, 20, 1-23.