Patient safety: A consumer's perspective

Qualitative Health Research

Volumn 21, Issue 5, 2011, Pages 662-672

  Hovey, Richard B ^a,d   Dvorak, Mitchell L ^a   Burton, Tessa ^b   Worsham, Sherry ^a   Padilla, James ^a   Hatlie, Martin J ^a   Morck, Angela C ^c  

^a Consumers Advancing Patient Safety ^*  (United States)

^b NORTHWESTERN MEMORIAL HOSPITAL   (United States)

^c UNIVERSITY OF CALGARY   (Canada)

^d not available   (Canada)

Author keywords

Health care; Health care user's experiences; Hermeneutics; Relationships health care; Relationships patient provider; Research collaborative; Safety patient

Indexed keywords

ARTICLE; COOPERATION; EDUCATION; HUMAN; HUMAN RELATION; INFORMATION PROCESSING; INTERPERSONAL COMMUNICATION; METHODOLOGY; PATIENT CARE; PATIENT SATISFACTION; QUALITATIVE RESEARCH; SAFETY; TRUST;

COMMUNICATION; COOPERATIVE BEHAVIOR; DATA COLLECTION; EDUCATION; HUMANS; PATIENT SATISFACTION; PATIENT-CENTERED CARE; PROFESSIONAL-PATIENT RELATIONS; QUALITATIVE RESEARCH; SAFETY; TRUST;

EID: 79957710801     PISSN: 10497323     EISSN: 15527557     Source Type: Journal    
DOI: 10.1177/1049732311399779     Document Type: Review

References (37)

1. Abma, T. A., Nierse, C. J., & Widdershoven, G. A. M. (2009). Patients as partners in responsive research: Methodological notions for collaborations in mixed research teams. Qualitative Health Research, 19, 401-"415. doi:10.1177/1049732309331869
2. Baker, G. R., Norton, P. G., Flintoft, V., Blais, R., Brown, A., & Cox, J. (2004). The Canadian adverse events study: The incidence of adverse events among hospital patients in Canada. Canadian Medical Association Journal, 170(11), 1678-"1686. doi:10.1503/cmaj.1040498 (Pubitemid 38758745)
3. Bergeson, S. C., & Dean, J. D. (2006). A systems approach to patient-centered care. Journal of the American Medical Association, 296(23), 2848-"2851. doi:10.1001/jama.296.23.2848 (Pubitemid 44969185)
4. Binding, L. L., & Tapp, D. M. (2008). Human understanding in dialogue: Gadamer's recovery of the genuine. Nursing Philosophy, 9(2), 121-"130. doi:10.1111/j.1466-"769X.2007.00338.x
5. Bleakley, A., & Bligh, J. (2008). Students learning from patients: Let's get real in medical education. Advances in Health Science Education, 13(1): 89-"107. doi:10.1007/s10459-"006-"9028-"0
6. Consumers Advancing Patient Safety. (2008). The Chicago patient safety workshop proceedings final report. Retrieved from http://www.patientsafety.org/
7. Cooper, L. A., Roter, D. L., Johnson, R. L., Ford, D. E., Steinwachs, D. M., & Powe, N. R. (2003). Patient-centered communication, ratings of care, and concordance of patient and physician race. Annals of Internal Medicine 139(11), 907-"915. Retrieved from http://www.annals.org/
8. Davis, K., Schoenbaum, S. C., & Audet, A. M. (2005). A 2020 vision of patient-centered primary care. Journal of General Internal Medicine, 20(10), 953-"957. doi:10.1111/j.1525-" 1497.2005.0178-2.x (Pubitemid 41726683)
9. Entwistle, V. A. (2007). Differing perspectives on patient involvement in patient safety. Quality and Safety in Health Care, 16(2), 82-"83. doi:10.1136/qshc.2006.020362 (Pubitemid 46596444)
10. Gadamer, H. G. (1989). Truth and method (2nd ed.). (J. Weinsheimer & D. G. Marshal, Trans.). New York: Continuum. (Original work published 1975)
11. Gadamer, H. G. (1996). The enigma of health: The art of healing in a scientific age. (J. Gaiger & N. Walker, Trans.). Stanford, CT: Stanford University Press.
12. Holburn, S., & Vietze, P. M. (Eds.) (2002). Person-centered planning: Research, practice, and future directions. Baltimore, MD: Paul H. Brookes.
13. Hovey, R. B. (2006). What does it mean to live with osteoporosis? (Doctoral dissertation). Retrieved from Proquest Dissertations & Theses (AAT NR25705).
14. Hovey, R. B., Morck, A., Nettleton, S., Robin, S., Bullis, D., Findlay, A., & Massfeller, H. (2010). Partners in our care: Patient safety from a patient perspective. Journal of Quality and Safety in Health Care, 19, e59. doi:10.1136/qshc.2008.030908
15. Hovey, R. B., & Paul, J. (2007). Healing, the patient narrativestory and the medical practitioner: A relationship to enhance care for the chronically ill patient. International Journal of Qualitative Methods, 6(4), 53-"65.
16. Institute of Medicine, & Committee on Quality of Health Care in America. (2000). In L. T. Kohn, J. M., Corrigan, & M. S. Donaldson (Eds.), To err is human: Building a safer health system. Washington, DC: Institute of Medicine National Academy Press.
17. Ishikawa, H., Hashimoto, H., Roter, D. L., Yamazaki, Y., Takayama, T., & Yano, E. (2005). Patient contribution to the medical dialogue and perceived patient-centeredness: An observational study in Japanese geriatric consultations. Journal of General Internal Medicine, 20(10): 906-"910. doi:10.1111/j.1525-"1497.2005.0200.x (Pubitemid 41726674)
18. Leape, L. L. (2009). Errors in medicine. Clinica Chimica Acta, 404(1), 2-"5. doi:10.1016/j.cca.2009.03.020
19. Leder, D. (1990). Clinical interpretation: The hermeneutics of medicine. Theoretical Medicine and Bioethics, 11(1), 9-"24. doi:10.1 007/BF00489234 (Pubitemid 20163906)
20. Leff, H. S., Campbell, J., Gagne, C., & Woocher, L. S. (1997). Evaluating peer providers. In C. T. Mowbray, D. R. Moxley, C. A. Jasper, & L. L. Howell (Eds.), Consumers as providers in psychiatric rehabilitation (pp. 488-"501). Columbia, MD: IAPSRS Press.
21. Levin, D. M. (1989). The listening self: Personal growth, social change, and the closure of metaphysics. London: Routledge.
22. Levinas, E., (1996). Basic philosophical writings (A. T. Peperzak, S. Critchley, & R. Bernasconi, Trans. & Eds.). Bloomington, IN: Indiana University Press.
23. Longtin, Y., Sax, H., Leape, L. L., Sheridan, S. E., Donaldson, L., & Pittet, D. (2010). Patient participation: Current knowledge and applicability to patient safety. Mayo Clinic Proceedings, 85(1), 53-"62. doi:10.4065/mcp.2009.0248
24. Lyons, M. (2007). Should patients have a role in patient safety? A safety engineering view. Quality and Safety in Health Care, 16(2), 140-"142. doi:10.1136/qshc.2006.018861 (Pubitemid 46596454)
25. McWilliam, C. (2007). Foundations of continuing education at the cutting edge: Promoting transformative knowledge translation. Journal of Continuing Education in the Health Professions, 27(2), 72-"79. doi:10.1002/chp.102
26. Merriam, S. B., Caffarella, R. S., Baumgartner, L. M. (2002). Learning in adulthood: A comprehensive guide (3rd ed.). San Francisco: John Wiley and Sons.
27. Mezirow, J. (1991). Transformative dimensions of adult learning. San Francisco: Jossey-Bass.
28. Monrouxe, L. V., Rees, C. E., & Bradley, P. (2009). The construction of patients' involvement in hospital bedside teaching encounters. Qualitative Health Research, 19, 918-"930. doi:10.1177/1049732309338583
29. Moules, N. J. (2009). Therapeutic letters in nursing: Examining the character and influence of the written word in clinical work with families experiencing illness. Journal of Family Nursing, 15(1), 31-"49. doi:10.1177/1074840709331639
30. O'Brien, J., & O'Brien, L. (2002). A little book about personcentered planning. Toronto, Canada: Inclusion Press.
31. Schwappach, D. L. B. (2010). Engaging patients as vigilant partners in safety. Medical Care Research and Review, 67(2), 119-"148. doi:10.1177/1077558709342254
32. Sepucha, K. R., Fowler, F. J., & Mulley, A. G. (2004). Policy support for patient-centered care: The need for measurable improvements in decision quality. Health Affairs, 23(Suppl. Web Exclusives), 54-"62. doi:10.1377/hlthaff.var.54 (Pubitemid 39531430)
33. Soanes, C. (Ed.). (2000). Oxford dictionary of current English (3rd ed.). Oxford, UK: Oxford University Press.
34. Speraw, S. (2009). "Talk to me - I'm human": The story of a girl, her personhood, and the failures of health care. Qualitative Health Research, 19, 732-"743. doi:10.1177/104973209334517
35. Street, R. L., O'Malley, K. J. O., Cooper, L. A., & Haidet, P. (2008). Understanding concordance in patient-physician relationships: Personal and ethnic dimensions of shared identity. Annals of Family Medicine, 6(3), 198-"205. doi:10.1370/afm.821 (Pubitemid 351716778)
36. Vincent, C. A., & Coulter, A. (2002). Patient safety: What about the patient? Quality and Safety in Health Care, 11(1), 76-"80. doi:10.1136/qhc.11.1.76 (Pubitemid 35265307)
37. Woloschuk, W., Harasym, P. H., & Temple, W. (2004). Attitude change during medical school: A cohort study. Medical Education, 38(5), 522-"534. doi:10.1046/j.1365-" 2929.2004.01820.x (Pubitemid 38639512)