Normative implications of assessment and evaluation: A critical view

Assessment and Evaluation in Higher Education

Volumn 26, Issue 5, 2001, Pages 403-416

  Houston, Don ^a   Foote, Jeff ^b  

^a MASSEY UNIVERSITY   (New Zealand)

^b ESR Christchurch Science Centre   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79955509827     PISSN: 02602938     EISSN: 1469297X     Source Type: Journal    
DOI: 10.1080/02602930120081989     Document Type: Article

References (13)

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2. Flood, R. L. & Jackson, M. (1991) Creative Problem Solving: total systems intervention (Chichester, John Wiley and Sons).
3. Harvey, L. (1998) An assessment of past and current approaches to quality in higher education, Australian Journal of Education, 43(13), p. 237.
4. Holloway, J. (1994) Is there a place for Total Quality Management in higher education? in: G. D. Doherty (Ed.) Developing Quality Systems in Education (London, Routledge).
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6. Marchese, T. (1995) TQM: A time for ideas, in: Ruben, B. D. (Ed.) Quality in Higher Education (New Brunswick, Transaction Publishers).
7. New Zealand Universities Academic Audit Unit (1997) Massey University Audit Report, August.
8. Paewai, S. & Houston, D. (2000) Learning and teaching strategy and practice: quality assurance and improvement in a multi-campus, multi-modal university. Proceedings of the 12th International Conference on Assessing Quality in Higher Education, Centre for Management Quality Research, Melbourne.
9. Reed, R., Lemak D. J. & Montgomery, J. C. (1996) Beyond process: TQM content and firm performance, Academy of Management Review, 21(1), pp. 173-202.
10. Ruben, B.D. (1995) What students remember: teaching, learning, and human communication, in: B. D. Ruben (Ed.) Quality in Higher Education (New Brunswick, Transaction Publishers).
11. Sirvanci, M. (1996) Are students the true customers of higher education? Quality Progress, October, pp. 99-102.
12. Sitkin, S. B., Sutcliffe, K. M. & Schroeder, R. G. (1994) Distinguishing control from learning in Total Quality Management: a contingency perspective, Academy of Management Review, 19(3), pp. 537-564.
13. Ulrich, W. (1998) If systems thinking is the answer, what is the question? Lincoln School of Management working papers, No. 22, electronic mail edition.