To regain competitiveness, higher education must adopt industrial techniques

Quality Progress

Volumn 32, Issue 5, 1999, Pages 87-95

  Karapetrovic, Stanislav ^a   Rajamani, Divakar ^b   Willborn, Walter W ^b  

^a DALHOUSIE UNIVERSITY   (Canada)

^b UNIVERSITY OF MANITOBA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

ENGINEERING EDUCATION; QUALITY ASSURANCE; QUALITY CONTROL; STANDARDS; STATISTICAL PROCESS CONTROL; TEACHING; VALUE ENGINEERING;

HIGHER EDUCATIONS; SYNCHRONOUS MANUFACTURING;

TOTAL QUALITY MANAGEMENT;

EID: 0032655768     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (24)

1. L. Hancock and J. McCormick, "What to Chop?" Newsweek, April 29,1996, pp. 59-67.
2. Ibid.
3. V. Dwyer, "Academia, Inc.," Maclean's, Canada's Weekly Newsmagazine, Vol. 110, No. 47, 1997, pp. 66-71.
4. S. Karapetrovic, D. Rajamani, and W. Willborn, "The University Manufacturing System: ISO 9000 and Accreditation Issues," International Journal of Engineering Education, Vol. 13, No. 3, 1997, pp. 180-189.
5. J.T. Black, "Who's the Customer?" Journal of Manufacturing Systems, Vol. 15, No. 1, 1996, editorial.
6. M. Sirvanci, "Are Students the True Customers of Higher Education?" Quality Progress, October 1996, pp. 99-102.
7. D. Bailey, J.V. Bennett, "The Realistic Model of Higher Education," Quality Progress, November 1996, pp. 77-79.
8. M. Ensby and F. Mahmoodi, "Using the Baldrige Award Criteria in College Classrooms," Quality Progress, April 1997, pp. 85-91.
9. G. Vazzana, D. Bachmann, and J. Elfrink, "Does Higher Education Practice What It Teaches?" Quality Progress, December 1997, pp. 67-70.
10. Ensby and Mahmoodi, "Using the Baldrige Award Criteria in College Classrooms."
11. S. Karapetrovic and W. Willborn, "The System's View for Clarification of Quality Vocabulary," International Journal of Quality and Reliability Management, Vol. 15, No. 1, 1998, pp. 99-120.
12. University of Manitoba, mission statement, General Calendar of the University of Manitoba, Winnipeg, 1997, p. 4.
13. Karapetrovic, Rajamani, and Willborn, "The University Manufacturing System: ISO 9000 and Accreditation Issues."
14. Black, "Who's the Customer?"
15. Sirvanci, "Are Students the True Customers of Higher Education?"
16. Bailey and Bennett, "The Realistic Model of Higher Education."
17. M.L. Srikanth and H.E.A. Cavallaro, Regaining Competitiveness: Putting the Goal to Work (New Haven, CT: Spectrum Publishing, 1987).
18. E.M. Goldratt, The Haystack Syndrome (Croton-on-Hudson, NY: North River Press, 1990).
19. S. Karapetrovic and W. Willborn, "Creating Zero Defect Students," TQM Magazine, Vol. 9, No. 4, 1997, pp. 287-291.
20. Bailey and Bennett, "The Realistic Model of Higher Education."
21. Vazzana, Bachmann, and Elfrink, "Does Higher Education Practice What It Teaches?"
22. Ensby and Mahmoodi, "Using the Baldrige Award Criteria in College Classrooms."
23. S. Karapetrovic and D. Rajamani, "An Approach to the Application of Statistical Quality Control Techniques in Engineering Courses," Journal of Engineering Education, Vol. 87, No. 3, pp. 269-276.
24. Ibid.