Analyzing the role of stakeholders in the adoption of technology integration solutions in UK local government: An exploratory study

Government Information Quarterly

Volumn 28, Issue 2, 2011, Pages 200-210

  Kamal, Muhammad ^a   Weerakkody, Vishanth ^a   Irani, Zahir ^a  

^a BRUNEL UNIVERSITY   (United Kingdom)

Author keywords

E Government; Enterprise Application Integration; Local Government Authorities; Stakeholder theory; Stakeholders; Technology Integration Solutions (TIS)

Indexed keywords

EID: 79955041176     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2010.08.003     Document Type: Article

References (66)

1. Adelakun O., Jennex M.E. Stakeholder process approach to information systems evaluation. Proceedings of the 8th Americas Conference on Information Systems 2002, 1186-1194.
2. Bahli B., Ji F. An assessment of facilitators and inhibitors for the adoption of enterprise application integration technology - An empirical study. Business Process Management Journal 2007, 13(1):108-120.
3. Baskerville R., Pawlowski S., McLean E. Enterprise resource planning and organizational knowledge: Patterns of convergence and divergence. Proceedings of the 21st International Conference on Information Systems 2000, 396-406.
4. Bernroider E.W.N., Stix V. Profile distance method: A multi-attribute decision making approach for information systems investments. Decision Support Systems 2006, 42(2):988-998.
5. Beynon-Davies P., Williams M.D. Evaluating electronic local government in the UK. Journal of Information Technology 2003, 18:137-149.
6. Brown T. Modernisation or failure? IT development projects in the UK public sector. Financial Accountability and Management 2001, 17(4):363-381.
7. Carter L., Belanger F. The utilization of e-Government services: Citizen trust, innovation and acceptance factors. Information Systems Journal 2005, 15(1):5-25.
8. Cavaye A.L.M. Case study research: A multifaceted research approach for IS. Information Systems Journal 1996, 6(3):227-242.
9. Chan C.M.L., Pan S.L., Tan C.W. Managing stakeholder relationships in an e-Government project. Proceedings of the 9th Americas Conference on Information Systems 2003, 783-791.
10. Chatterjee S. Managing EAI projects in an agile way, your road towards a successful EAI implementation Retrieved on January 15, 2009 from. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.125.4658&rep=rep1&type=pdf.
11. Clarkson M.B.E. A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review 1995, 20(1):92-117.
12. Coyle F. Legacy integration - Changing perspectives. IEEE Software 2000, 37-41.
13. Davenport T.H. Putting the enterprise into the enterprise systems. Harvard Business Review 1998, 121-131.
14. Denzin N.Y.K., Lincoln Y. Handbook of qualitative research 1994, Sage, London.
15. Donaldson T., Preston L.E. The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review 1995, 20(1):63-91.
16. Duke S., Makey P., Kiras N. Application integration management guide: Strategies and technologies 1999, Butler Group Limited, Hull, UK.
17. Evans D., Yen D.C. e-Government: Evolving relationship of citizens and government, domestic, and international development. Government Information Quarterly 2006, 23(2):207-235.
18. Flick U. An introduction to qualitative research 2006, Sage Publications, London. 3rd ed.
19. Freeman R.E. Strategic management: A stakeholder approach 1984, Pitman, Boston.
20. Frooman J. Stakeholder influence strategies. Academy of Management Review 1999, 24(2):191-205.
21. Garfield M. Critical success factors for the state telemedicine policy. Proceedings of the 6th Americas Conference on Information Systems. Long Beach, CA 2000, 1573-1578.
22. Irani Z., Themistocleous M., Love P.E.D. The impact of enterprise application integration on information system lifecycles. Information & Management 2003, 41(2):177-187.
23. Jankowicz A.D. Business research project 2000, Business Press, London.
24. Janssen M., Cresswell A. An enterprise application integration methodology for e-Government. Journal of Enterprise Information Management 2005, 18(5):531-547.
25. Kamal M.M., Themistocleous M. Investigating EAI adoption in the local government authorities: A case of mapping the influential factors on the adoption lifecycle phases. Transforming Government: People, Process and Policy - ICT in Public Sector 2009, 3(2):190-212.
26. Kamal M.M., Themistocleous M., Elliman T. Extending IT infrastructures in the local government authorities through enterprise application integration. Proceedings of the 14th Americas Conference on Information Systems - AMCIS'08, Toronto, Canada 2008.
27. Kamal M.M., Themistocleous M., Elliman T. Mapping factors influencing EAI adoption in the local government authorities on different phases of the adoption lifecycle. European and Mediterranean Conference on Information Systems, Dubai, UAE 2008.
28. Kamal M.M., Themistocleous M., Morabito V. Justifying the decisions for EAI adoption in LGAs: A validated proposition of factors, adoption lifecycle phases, mapping and prioritisation of factors. Proceedings of the 42nd Hawaii International Conference on System Sciences, Hilton, Waikoloa Village Resort, Waikoloa, Big Island, Hawaii 2009.
29. Kamal M.M., Weerakkody V., Jones S. The case of enterprise application integration in facilitating e-Government services in a Welsh authority. International Journal of Information Management 2009, 29(2):161-165.
30. Khalifah M., Lam R., Lee M. An integrative framework for knowledge management effectiveness. Published in Proceedings of the 22nd International Conference on Information Systems 2001, 135-144.
31. Kim Y.J., Sanders G.L. Strategic actions in information technology investment based on real option theory. Decision Support Systems 2002, 33:1-11.
32. Lam W. Barriers to e-Government integration. Journal of Enterprise Information Management 2005, 18(5):511-530.
33. Lam W. Investigating success factors in enterprise application integration: A case driven analysis. European Journal of Information Systems 2005, 14(2):175-187.
34. Linthicum D. Enterprise application integration 2000, Addison-Wesley, Boston, MA.
35. Mantzana V.G., Themistocleous M., Irani Z., Morabito V. Identifying healthcare actors involved in the adoption of information systems. European Journal of Information Systems 2007, 16(1):91-102.
36. Markus M.L., Tanis C. The enterprise systems experience - From adoption to success. Framing the domain of IT management: Glimpsing the future through the past 1999, 173-207. Pinnaflex Educational Resources, Inc., Oklahoma City, OK. R. Zmud (Ed.).
37. Massey A.P., Montoya-Weiss M.M., Brown S.A. Reaping the benefits of innovative IT: The long and winding road. IEEE Transactions on Engineering Management 2001, 48(3):348-357.
38. Miles M., Huberman A. Qualitative data analysis: An expanded sourcebook 1994, Sage, Newbury Park, CA.
39. Mitchell R.K., Agle B.R., Wood D.J. Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review 1997, 22(4):853-886.
40. Newell S., Huang J., Tansley C. Social capital in ERP projects: The differential source and effects of bridging and bonding. Published in Proceedings of the 23rd International Conference on Information Systems 2002, 257-265.
41. Norris D.F. Leading edge information technologies and their adoption: Lessons from US cities 1999, Idea Group Publishing, Hershey, PA.
42. Nutt P.C., Backo R.W. The strategic management of public and third sector organizations 1992, Jossey-Bass, San Francisco.
43. Pardo T.A., Scholl H.J. Walking atop the cliffs: Avoiding failure and reducing risk in large scale e-Government projects. Published in Proceedings of the 35th Hawaii International Conference on System Sciences 2002, 1-10.
44. Pouloudi A. Aspects of the stakeholder concept and their implications for information systems development. Published in Proceedings of the 32nd Hawaii International Conference on System Science 1999, 1-17.
45. Ring K., Ward-Dutton N. Enterprise application integration: Making the right connections 1999, Ovum Ltd., London.
46. Ruhe G., Du G. Strategic planning of enterprise application integration. Published in Proceedings of the Enterprise Application Integration Summit 2004, 193-203.
47. Sathish S., Pan S.L., Raman K.S. A stakeholder perspective of enterprise systems. Published in Proceedings of the 7th Pacific Asia Conference on Information Systems 2003, 669-682.
48. Saunders M., Lewis P., Thornhill A. Research methods for business students 2000, Pearson Education Ltd., London.
49. Schneider M. A stakeholder model of organizational leadership. Organization Science 2002, 13(2):209-220.
50. Scholl H.J.J. Applying stakeholder theory to e-government: Benefits and limits. Presented at 1st IFIP Conference on e-Commerce, e-Business, and e-Government, Zurich, Switzerland 2001.
51. Schutz A. The phenomenology of the social world 1967, Northwestern University Press, Evanston, IL.
52. Scott S.G., Lane V.R. A stakeholder approach to organizational identity. Academy of Management Review 2000, 25(1):43-62.
53. Sharif A.M., Elliman T., Badii A. Integrating the IS with the Enterprise: Key EAI research challenges. Journal of Enterprise Information Management 2004, 17(2):164-170.
54. Singletary A.L. Empirical study of stakeholders' perceived benefits of integration attributes for Enterprise IT applications. Published in Proceedings of the 8th American Conference on Information Systems 2002, 2573-2579.
55. Sumner M. Risk factors in enterprise-wide ERP projects. Journal of Information Technology 2000, 15(4):317-327.
56. Tennert J.R., Schroeder A.D. Stakeholder analysis. Paper presented at the 60th Annual Meeting of the American Society for Public Administration, Orlando, FL 1999.
57. Themistocleous M. Justifying the decisions for EAI implementations: A validated proposition of influential factors. Journal of Enterprise Information Management 2004, 17(2):85-104.
58. Themistocleous M., Irani Z. Towards a methodology for the development of integrated IT infrastructures. Published in Proceedings of the 39th Hawaii International Conference on System Sciences 2006, 1-9.
59. Themistocleous M., Irani Z., Love P.E.D. Evaluating the integration of supply chain information systems: A case study. European Journal of Operational Research 2004, 159(2):393-405.
60. Themistocleous M., Irani Z., Love P.E.D. Developing e-Government integrated infrastructures: A case study. Proceedings of the 38th Annual Hawaii International Conference on System Sciences 2005, 1-10. IEEE, Big Island, Hawaii.
61. Thomas-Hunt M.C., Ogden T.Y., Neale M.A. Who's really sharing? Effects of social and expert status on knowledge exchange within groups. Management Science 2003, 49(4):464-477.
62. Turnbull S. Stakeholder co-operation. Journal of Co-operative Studies 1997, 29(3):18-52.
63. Ward M.A., Mitchell S. A comparison of the strategic priorities of public and private sector information resource management executives. Government Information Quarterly 2004, 21(2):284-304.
64. Weerakkody V., Janssen M., Hjort-Madsen K. Realising integrated e-Government services: A European perspective. Journal of Cases in Electronic Commerce 2007, 3(2):14-38.
65. Yin R.K. Case study research: Design and methods 2003, Sage Publications, London. 3rd ed.
66. Zahavi R. Enterprise application integration with COBRA 1999, John Wiley and Sons Inc., New York.