E-Government: Evolving relationship of citizens and government, domestic, and international development

Government Information Quarterly

Volumn 23, Issue 2, 2006, Pages 207-235

  Evans, Donna ^a   Yen, David C ^b  

^a Miami University ^*  (United States)

^b MIAMI UNIVERSITY   (United States)

Author keywords

E Governance; e governance; e Government; E Government; Electronic government; G2B (government to business); G2C (government to consumer); G2G (government to government)

Indexed keywords

EID: 33746800138     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2005.11.004     Document Type: Article

References (42)

1. E-Government Task Force. E-Government strategy, implementing the president's management agenda for E-Government. Simplified delivery of services to citizens (2002, February 27). http://www.whitehouse.gov/omb/inforeg/egovs.trategy.pdf Retrieved September 12, 2002, from
2. United Nations Division for Public Economics and Public Administration. Benchmarking E-Government: A global perspective, assessing the progress of the UN member states (2002, May). http://unpan1.un.org/intradoc/groups/public/documents/un/unpan003984.pdf Retrieved on September 8, 2002, from
3. United States Department of Justice Office of Information and Privacy. FOIA POST 2001. Retrieved October 30, 2002, from http://www.whitehouse.gov/omb/egov/c-3-4-itps.html
4. United States International Trade Commission. Trade Commission Web Site. Retrieved October 23, 2002, from http://www.usitc.gov
5. White House E-Gov-Internal Effectiveness. Retrieved May 31, 2004, from http://www.whitehouse.gov/omb/egov/internal.htm
6. Dawes S., Pardo T., Connelly D., Green D., and McInerney C. Partners in state-local information systems: Lessons from the field (1997). http://www.ctg.albany.edu/publications/reports/partners_in_sli/partners_ in_sli.pdf Retrieved on October 30, 2002, from University at Albany /SUNY Center for Technology in Government
7. Krane J. After Sept. 11, 'Homeland Security' is marketers' mantra. Govtech News (2002, August 28). http://www.govtech.net/news/news.php?id=22738 Retrieved September 20, 2002, from
8. Department of Education. US Department of Education Strategic Plan, 2002-2007 (2002). http://www.ed.gov/pubs/stratplan2002-07/stratplan2002-07.pdf Retrieved September 9, 2002, from
9. Wong M. Electronic prison guard keeps record as it watches. Cincinnati Enquirer (2002, September 8) A9
10. 2001 National Technology Readiness Survey (2001). Retrieved June 6, 2004, from University of Maryland, Robert H. Smith School of Business Web Site http://www.rhsmith.umd.edu/
11. Daukantas P. Treasury's mining for crooks. Government Computer News (2000, March 8). http://www.gcn.com/vol19_no10a/enterprise/1838-1.html Retrieved September 10, 2002, from
12. United States Treasury Office of Public Affairs. (2001, November 27). Treasury Secretary O'Neill's signing Ceremony Statement United States and United Kingdom sign agreement to exchange tax information with respect to the Cayman Islands. Retrieved November 6, 2004, from http://www.ustreas.gov/press/releases/po823.htm
13. Evans J. Paper voting better than using computers. CNN News (2001, February 13). http://www.cnn.com/2001/TECH/ptech/02/14/voting.systems.study.idg Retrieved September 10, 2002, from
14. Caltech/MIT Voting Technology Project. Residual votes attributable to technology: An assessment of the reliability of existing voting equipment (2004). http://www.vote.caltech.edu/reports/2001report Retrieved May 24, 2004, from
15. Pontin J. Technology and democracy. MIT Technology Review 107 9 (2004, November) 7
16. MontegoNet Kiosk Models: E-Government. (2004). MontegoNet Corp. Website. Retrieved June 6, 2004, from http://www.montegonet.com/brochure/MontegoNet.pdf
17. Diebold Election Systems. Diebold home page (2004). http://www2.diebold.com/dieboldes/accuvote%5Ftsx.htm Retrieved on June 6, 2004, from
18. Maximus: Jury management. Maximus Justice Solutions. Retrieved June 6, 2004, from Maximus Web site http://www.maximus.com/justice/pages/juryview.asp
19. Lockheed and Martin IT Solutions-Social Security. Lockheed Website (2004). http://www.outsourcing.lockheedmartin.com/itsolutions/EGovSSA.cfm Retrieved June 6, 2004, from
20. Social Security Online. Retrieved June 1, 2004, from http://www.ssa.gov
21. Keane's Press Room. Keane, Inc. Website. Retrieved October 10, 2002, from http://www.keane.com/pressroom/20010925.html
22. Institute for Intergovernmental Research. Regional information sharing systems. Retrieved June 6, 2004, from http://www.iir.com/RISS/default.htm
23. Accela Inc. Government Software. Accela: Emergency response system (2004). http://www.accela.com/products/wpers.asp/ Retrieved June 6, 2004, from Accella Web site
24. Talbot D. How tech failed in Iraq. MIT Technology Review 107 9 (2004, November) 36-44
25. Onley D.S. E-business drives Navy's IT plan. Government Computer News 20 28 (2001, September 17). http://www.gcn.com/20_28/departments/17082-2.html Retrieved October 1, 2002, from
26. Johnston, M. (2001, March 7). INTERNET SUMMIT-US post taps digital authentication. IDG News Service/Washington Bureau. Retrieved September 21, 2002, from http://www.e-businessworld.com/english/crd_digital_468364.html
27. United States Postal Service. Estimate Cost Net Post. Retrieved June 6, 2004, from http://www.usps.com/mailingonline/quickcal/index.html
28. SAP Global. NASA launches strategic deployment of mySAP.com (2004). http://www.sap.com/company/press/press.aspx?pressID=1019 Retrieved November 6, 2004, from SAP Web site
29. Sleeper S. NASA to boost financial and physical asset management (2003, October 11). Retrieved on November 6, 2003, from http://www.sap.info/index.php4?ACTION=noframe&url=http://www.sap.inf o/public/en/article.php4/Article-273333f97cee685fa8/en
30. United Nations Department of Economic and Social Affairs Report. World public sector report 2003: E-Government at the crossroads (2003), United Nations Publication, New York
31. Bouwman H., and Nouwens J. Governments as electronic publishers: The Dutch case. Government Information Quarterly 16 1 (1999) 29-45
32. Choi Y., Sung-Don H., and Seung-Hwan M. Electronic government in South Korea: Conceptual problems. Government Information Quarterly 16 3 (1999) 277-285
33. IDC sees E-Government spending growing in China at a compound annual rate of 40%. World IT Report. (2002, March 1). Retrieved on March 6, 2002, from http://search.epnet.com/direct.asp?an=6993830&db=buh
34. CPPCC Member Proposes Expansion of E-Government. Xinhua (2002, March 8). http://unpan1.un.org/intradoc/groups/public/documents/apcity/unpan014288 .html#3ea002 Retrieved on November 1, 2004 from
35. Japan Defense Data Leak Sparks Security Fears. (2002, August 6). Yahoo News-Reuters. Retrieved on September 2, 2002, from http://www.story.news.yahoo.com/news/tmpl=story2&cid=569&u=/nm20 020806/tc_nm/Japan2411def
36. Calcutta Goes Online. BBC news: Sci./Tech. (2002, August 24). http://www.news.bbc.co.uk/1/hi/world/south_asia/894394.stm Retrieved September 10, 2002, from
37. Israel, Ministry of Foreign Affairs. Retrieved on June 14, 2004, from Web site for State of Israel. http:www.//147.237.72.16/eng/sub-TZRS.asp
38. Arif K. Dubai government goes online. BBC news: Sci./Tech. (2001, November 1). Retrieved September 9, 2002, from http://www.bbc.com.
39. African Information Society Initiative. Retrieved June 6, 2004, from AISI (African Information Society Initiative) Web site http://www.bellanet.org/partners/aisi/
40. Hernon P. Discussion forum: Government information policy in New Zealand: Businesslike but evolving. Government Information Quarterly 13 3 (1996) 215-228
41. Chiger S. Has terrorism curtailed E-Government?. PC World: Medill News Service (2002, September 11). http://www.pcworld.com/resource/printable/article/0,aid,104796,00.asp Retrieved June 5, 2004, from
42. Blau J. Online government services catching on. PC World (2002, November 7). http://www.pcworld.com/news/article/0,aid,106778,00.asp Retrieved November 8, 2002, from