Social support and employee well-being: The conditioning effect of perceived patterns of supportive exchange

Journal of Health and Social Behavior

Volumn 52, Issue 1, 2011, Pages 123-139

  Nahum Shani, Inbal ^a   Bamberger, Peter A ^b,c   Bacharach, Samuel B ^c  

^a UNIVERSITY OF MICHIGAN   (United States)

^b TEL AVIV UNIVERSITY   (Israel)

^c and History   (United States)

Author keywords

reciprocity; social support; well being

Indexed keywords

ARTICLE; ATTITUDE; CHI SQUARE DISTRIBUTION; EMPLOYMENT; FEMALE; HUMAN; HUMAN RELATION; MALE; MIDDLE AGED; ORGANIZATION; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; SOCIAL BEHAVIOR; SOCIAL SUPPORT;

ATTITUDE; CHI-SQUARE DISTRIBUTION; EMPLOYMENT; FEMALE; HUMANS; INTERPERSONAL RELATIONS; MALE; MIDDLE AGED; ORGANIZATIONAL CULTURE; QUESTIONNAIRES; SOCIAL BEHAVIOR; SOCIAL SUPPORT;

EID: 79953655709     PISSN: 00221465     EISSN: 21506000     Source Type: Journal    
DOI: 10.1177/0022146510395024     Document Type: Article

References (72)

1. Adams, J. Stacy. 1963. "Toward an Understanding of Inequity."Journal of Abnormal and Social Psychology 67:422-36.
2. Antonucci, Toni C., Rebecca Fuhrer, and James S. Jackson. 1990. "Social Support and Reciprocity: A Cross-Ethic and Cross National Perspective."Journal of Social and Personal Relationships 7:519-30.
3. Bacharach, Samuel B., Peter A. Bamberger, and Valerie McKinney. 2000. "Boundary Management Tactics and Logics of Action: The Case of Peer Support."Administrative Science Quarterly 45:704-36.
4. Bacharach, Samuel B., Peter A. Bamberger, and William J. Sonnenstuhl. 1994. Member Assistance Programs: The Role of Labor in the Prevention and Treatment of Substance Abuse. Ithaca, NY: Cornell University Press.
5. Bacharach, Samuel B., Peter A. Bamberger, and William J. Sonnenstuhl. 2001. Mutual Aid and Union Renewal: Cycles of Logics of Action. Ithaca, NY: Cornell University Press.
6. Bacharach, Samuel B., Peter A. Bamberger, and Danna Vashdi. 2005. "Diversity and Homophily at Work: Supportive Relations among White and African-American Peers."Academy of Management Journal 48:619-44.
7. Baltes, Paul B. and Margret M. Baltes. 1990. "Psychological Perspectives on Successful Aging: The Model of Selective Optimization with Compensation."Pp. 1-34 in Successful Aging: Perspectives from the Behavioral Sciences, edited by P. B. Baltes and M. M. Baltes. New York: Cambridge University Press.
8. Barrera, Manuel, Irwin N. Sandler, and Thomat B. Ramsay. 1981. "Preliminary Development of a Scale of Social Support: Studies on College Students."American Journal of Community Psychology 9:435-47.
9. Batson, C. Daniel. 1998. "Altruism and Prosocial Behavior."Pp. 282-316 in The Handbook of Social Psychology, edited by D. T. Gilbert, S. T. Fiske, and G. Lindzey. New York: McGraw-Hill.
10. Beehr, Terry A., Suzanne J. Farmer, Saron Glazer, David M. Gudanowski, and Vandana N. Nair. 2003. "The Enigma of Social Support and Occupational Stress: Source Congruence and Gender Role Effects."Journal of Occupational Health Psychology 8:220-31.
11. Blau, Peter. 1964. Exchange and Power in Social Life. New York: John Wiley.
12. Bloom, Joan R., Susan L. Stewart, Monica Johnston, Priscilla Banks, and Patricia Fobair. 2001. "Sources of Support and the Physical and Mental Well-Being of Young Women with Breast Cancer."Social Science and Medicine 53:1513-524.
13. Bolger, Niall, Mark Foster, Vinokur D. Amiram, and Rosanna Ng. 1996. "Close Relationships and Adjustment to a Life Crisis: The Case of Breast Cancer."Journal of Personality and Social Psychology 70:283-94.
14. Bolger, Niall, Adam Zuckerman, and Ronald C. Kessler. 2000. "Invisible Support and Adjustment to Stress."Journal of Personality and Social Psychology 79:953-61.
15. Bowling, Nathan A., Terry A. Beehr, Adam L. Johnson, Norbert K. Semmer, Elizabeth A. Hendricks, and Heather A. Webster. 2004. "Explaining Potential Antecedents of Workplace Social Support: Reciprocity or Attractiveness?"Journal of Occupational Health Psychology 9:339-50.
16. Buunk, Bram P., Bert J. Doosje, Liesbeth G. J.M. Jans, and Liliane E.M. Hopstaken. 1993. "Perceived Reciprocity, Social Support, and Stress at Work: The Role of Exchange and Communal Orientation."Journal of Personality and Social Psychology 65:801-11.
17. Buunk, Bram P., and Karin S. Prins. 1998. "Loneliness, Exchange Orientation, and Reciprocity in Friendships."Personal Relationships 5:1-14.
18. Caplan, Robert D., Sidney Cobb, John R. P. French, R. Van Harrison, and Richard S. Pinneau. 1975. Job Demands and Workers Health: Main Effects and Occupational Differences. Washington, DC: U.S. Department of Health, Education, and Welfare.
19. Cohen, Ayala, Inbal Nahum-Shani, and Etti Doveh. 2010. "Further Insight and Additional Inference Methods for Polynomial Regression Applied to the Analysis of Congruence."Multivariate Behavioral Research 45:828-52.
20. Cohen, Jacob and Patricia Cohen. 1983. Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences. Hillsdale, NJ: Lawrence Erlbaum.
21. Cohen, Sheldon. 2004. "Social Relationships and Health."American Psychologist 59:676-84.
22. Dykstra, Pearl A. 1995. "Network Composition."Pp. 97-114 in Living Arrangements and Social Networks of Older Adults, edited by C. P. M. Knipscheer, J. de Jong Gierveld, T. G. van Tilburg, and P. A. Dykstra. Amsterdam: Free University Press.
23. Edwards, Jeffrey R. 2001. "Ten Difference Score Myths."Organizational Research Methods 4:265-87.
24. Fischer, Claude S. and Yossi Shavit. 1995. "National Differences in Network Density: Israel and the United States."Social Networks 17:129-45.
25. Freedy, John R., Steven E. Hobfoll, and David P. Ribbe. 1994. "Life Events, War and Adjustment: Lessons for the Middle East."Anxiety, Stress and Coping: An International Journal 7:191-203.
26. Gleason, Marci E. J., Masumi Iida, Niall Bolger, and Patrick E. Shrout. 2003. "Daily Supportive Equity in Close Relationships."Personality and Social Psychology Bulletin 29:1036-045.
27. Gouldner, Alvin W. 1960. "The Norms of Reciprocity: A Preliminary Statement."American Sociological Review 25:161-78.
28. Grant, Adam M., Jane E. Dutton, and Brent Rosso. 2008. "Giving Commitment: Employee Support Programs and the Prosocial Sensemaking Process."Academy of Management Journal 51:898-918.
29. Heaphy, Emily D. and Jane E. Dutton 2008. "Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology."Academy of Management Review 33:137-62.
30. Hobfoll, Steven E. 1989. "Conservation of Resources: A New Attempt at Conceptualizing Stress."American Psychologist 44:513-24.
31. Hobfoll, Steven E. 2002. "Social and Psychological Resources and Adaptation."Review of General Psychology 6:307-24.
32. Homans, George. 1958. "Social Behavior as Exchange."American Journal of Sociology 62:597-606.
33. Ingersoll-Dayton, Berit and Toni C. Antonucci. 1988. "Reciprocal and Nonreciprocal Social Support: Contrasting Sides of Intimate Relationships."Journal of Gerontology 43:S65-73.
34. Jou, Yuh H. and Hiromi Fukada. 2002. "Stress, Health, and Reciprocity and Sufficiency of Social Support: The Case of University Students in Japan."The Journal of Social Psychology 142:353-70.
35. Kelley, Harold H., Ellen Berscheid, Andrew A. Christensen, John H. Harvey, Ted L. Huston, George Levinger, Evie McClintock, Letitia A. Peplau, and Donald R. Peterson. 1983. Close Relationships. New York: Freeman.
36. Kessler, Ronald C. 2003. "Epidemiology of Women and Depression."Journal of Affective Disorders 74:5-13.
37. Klein Ikkink, Karen and Theo van Tilburg. 1999. "Broken Ties: Reciprocity and Other Factors Affecting the Termination of Older Adults' Relationships."Social Networks 21:131-46.
38. Klockner, Christian A. and Ellen Matthies. 2004. "How Habits Interfere with Norm-Directed Behaviour: A Normative Decision-Making Model for Travel Mode Choice."Journal of Environmental Psychology 24:319-27.
39. Krause, Neal and Elaine Borawski-Clark, Elaine. 1995. "Social Class Differences in Social Support among Older Adults."The Gerontologist 35:498-508.
40. Latkin, Carl A. and Aaron D. Curry. 2003. "Stressful Neighborhood and Depression: A Prospective Study of the Impact of Neighborhood Disorder."Journal of Health and Social Behavior 44:34-44.
41. Lee, Fiona. 1997. "When The Going Get Tough, Do the Tough Ask for Help? Help Seeking and Power Motivation in Organization."Organizational Behavior and Human Decision Processes 72: 336-63.
42. Liang Jersey, Neal Krause, and Joan M. Bennet. 2001. "Social Exchange and Well-Being: Is Giving Better than Receiving?"Psychology and Aging 16:511-23.
43. Lincoln, Karen D., Linda M. Chatters, and Robert J. Taylor. 2005. "Social Support, Traumatic Events, and Depressive Symptoms among African Americans."Journal of Marriage and Family 67:754-66.
44. Lu, Luo. 1997. "Social Support, Reciprocity, and Well-Being."The Journal of Social Psychology 137:618-28.
45. Meilich, Ofer. 2006. "Bivariate Models of Fit in Contingency Theory."Organizational Research Methods 9:161-93.
46. Mitchell, Roger E. and Edison J. Trickett. 1980. "Task Force Report: Social Networks as Mediators of Social Support."Community Mental Health Journal 16:27-44.
47. Morgan, David L., Tonya L. Schuster, and Edgar W. Butler. 1991. "Role Reversals in the Exchange of Social Support."Journal of Gerontology 46:278-87.
48. Nadler, Arie. 1990. "Help-Seeking Behavior as a Coping Resource."Pp. 127-62 in Learned Resourcefulness: On Coping Skills, Self-Control and Adaptive Behavior, edited by M. Rosenbaum. New York: Springer.
49. Radloff, Lenore S. 1977. "The CES-D Scale: A Self Report Depression Scale for Research in the General Population."Applied Psychological Measurement 1:385-401.
50. Rook, Karen S. 1987. "Reciprocity of Social Exchange and Social Satisfaction among Older Woman."Journal of Personality and Social Psychology 52:145-54.
51. Rosenberg, Morris and Clair B. McCullough. 1981. "Mattering: Inferred Significance and Mental Health among Adolescents."Research in Community and Mental Health 2:163-82.
52. Rugosa, David. 1980. "A Critique of Cross-Lagged Correlation."Psychological Bulletin 88:245-58.
53. Sarason, Barbara R., Irwin G. Sarason, and Regan A.R. Gurung. 1997. "Close Personal Relationships and Heath Outcomes: A Key to the Role of Social Support."Pp. 547-73 in Handbook of Personal Relationships, edited by S. Duck. New York: John Wiley.
54. Sherbourne, Cathy D. and Ron D. Hays. 1990. "Material Status, Social Support, and Health Transitions in Chronic Disease Patients."Journal of Health and Social Behavior 31:328-43.
55. Siebert, Darcy C., Elizabeth J. Mutran, and Donald C. Reitzes. 1999. "Friendships and Social Support: The Importance of Role Identity to Aging Adults."Social Work 44:522-33.
56. Song, Lijun and Nan Lin. 2009. "Social Capital and Health Inequality: Evidence from Taiwan."Journal of Health and Social Behavior 50:149-63.
57. Stephens, Mary Ann. 1990. "Social Relationships as Coping Resources in Later Life Families."Pp. 1-20 in Stress and Coping in Later Life Families, edited by M. A. Stephens. New York: Hemisphere Publishing Company.
58. Taylor, John and Jay R. Turner. 2001. "A Longitudinal Study of the Role and Significance of Mattering to Others for Depressive Symptoms."Journal of Health and Social Behavior 42:310-25.
59. Thoits, Peggy A. 1982. "Life Stress, Social Support, and Psychological Vulnerability: Epidemiological Considerations."Journal of Community Psychology 10:341-62.
60. Thoits, Peggy. 1995. "Stress, Coping and Social Support Processes: Where Are We What Next?"? Journal of Health and Social Behavior 35:53-79.
61. Tryfan, Barbara. 1992. "Family Support to Elderly People in Poland."Pp. 160-70 in Family Support for the Elderly: The International Experience, edited by H. L. Kendig, A. Hashimoto, and L. C. Coppard. Oxford: Oxford University Press.
62. Turner, Heather A. 1994. "Gender and Social Support: Taking the Bad with the Good?"Sex Roles 30:521-41.
63. Umberson, Debra, Meichu D. Chen, James House, Kristine Hopkins, and Ellen Slaten. 1996. "The Effect of Social Relationships on Psychological Well-Being: Are Men and Women Really so Different?"American Sociological Review 61:837-57.
64. U.S. Bureau of Labor Statistics. 2009a. "Labor Force Statistics from the Current Population Survey."Retrieved July 1, 2009 (ftp://ftp.bls.gov/pub/special.requests/lf/aat3.txt).
65. U.S. Bureau of Labor Statistics. 2009b. "Union Members in 2008 (USDL 09-0095)."Washington, DC: U.S. Department of Labor. Retrieved July 1, 2009 (http://www.bls.gov/news.release/union2.t01.htm).
66. Väänänen, Ari, Bram P. Buunk, Mika Kivimaki, Jaana Pentti, and Jussi Vahtera. 2005. "When It Is Better to Give Than to Receive: Long-Term Effects of Perceived Reciprocity in Support Exchange."Journal of Personality and Social Psychology 89:176-93.
67. Van Tilburg, Theo, Eric van Sonderen, and Johan Ormel. 1991. "The Measurement of Reciprocity in Ego-Centered Networks of Personal Relationships: A Comparison of Various Indices."Social Psychology Quarterly 54:54-66.
68. Verbrugge, Lois M. 1983. "A Research Note on Adult Friendship Contact: A Dyadic Perspective."Social Forces 62:78-83.
69. Walster, Elaine, William G. Walster, and Ellen Berscheid. 1978. Equity: Theory and Research. Boston, MA: Allyn and Bacon.
70. Wenger, Clare G. 1986. "A Longitudinal Study of Change and Adaptation in the Support Networks of Welsh Elderly Over 75."Journal of Cross Cultural Gerontology 1:277-304.
71. Wright, Erik Olin and Donmoon Cho. 1992. "The Relative Permeability of Class Boundaries to Cross-Class Friendships: A Comparative Study of the United States, Canada, Sweden, and Norway."American Sociological Review 57:85-102.
72. Zettel, Laura A. and Karen S. Rook. 2004. "Substitution and Compensation in the Social Networks of Older Widowed Women."Psychology and Aging 19:433-43.