-
1
-
-
20744432346
-
Job satisfaction of managers in tourism: Cases in the Antalya region of Turkey
-
Aksu, A. A., & Aktas, A. (2005). Job satisfaction of managers in tourism: Cases in the Antalya region of Turkey. Managerial Auditing Journal, 20(5), 479-488.
-
(2005)
Managerial Auditing Journal
, vol.20
, Issue.5
, pp. 479-488
-
-
Aksu, A.A.1
Aktas, A.2
-
2
-
-
21344472304
-
Foci and bases of employee commitment:Implications for job performance
-
Becker, T. E., Billings, R. S., Eveleth, D. M., & Gilbert, N.L. (1996). Foci and bases of employee commitment:implications for job performance. Academy of Management Journal, 39(2), 464-482.
-
(1996)
Academy of Man- Agement Journal
, vol.39
, Issue.2
, pp. 464-482
-
-
Becker, T.E.1
Billings, R.S.2
Eveleth, D.M.3
Gilbert, N.L.4
-
3
-
-
33947389579
-
People report confab: Wane in hourly worker's turnover
-
Berta, D. (2003). People report confab: Wane in hourly worker's turnover. Nation's Restaurant News, February, 37(46), 16-58.
-
(2003)
Nation's Restaurant News, February
, vol.37
, Issue.46
, pp. 16-58
-
-
Berta, D.1
-
5
-
-
0002063050
-
Rethinking the nature of work: A look at the research evidence
-
July/August
-
Cappelli, P. (1997). Rethinking the nature of work: A look at the research evidence. Strategy, July/August, 50-9.
-
(1997)
Strategy
, pp. 50-59
-
-
Cappelli, P.1
-
6
-
-
0031067211
-
Recruitment and retention of African- American managers
-
Charles, R. O., & McCleary, K. W. (1997). Recruitment and retention of African- American managers. Cornell Hotel and Restaurant Administration Quarterly, 38(1),24-29.
-
(1997)
Cornell Hotel and Restaurant Administration Quarterly
, vol.38
, Issue.1
, pp. 24-29
-
-
Charles, R.O.1
McCleary, K.W.2
-
7
-
-
84986099155
-
Further investigation of the outcomes of loyalty to the supervisor: Job satisfaction and intention to stay
-
Chen, Z. (2001). Further investigation of the outcomes of loyalty to the supervisor: Job satisfaction and intention to stay. Journal of managerial psychology, 16(8), 650-660.
-
(2001)
Journal of Managerial Psychology
, vol.16
, Issue.8
, pp. 650-660
-
-
Chen, Z.1
-
8
-
-
79953008620
-
-
CIPD, London, U.K.: Chartered Institute of Personnel Development
-
CIPD (2008). Recruitment, retention and turnover. London, U.K.: Chartered Institute of Personnel Development
-
(2008)
Recruitment, Retention and Turnover
-
-
-
9
-
-
39149121927
-
Work and family issues in the hospitality industry: Perspectives of entrants, manager, and spouses
-
Cleveland, J, O'Neil, J., Himelright, J., Harrison, M., Crouter, A., & Drago, R. (2007). Work and family issues in the hospitality industry: Perspectives of entrants, manager, and spouses. Journal of Hospitality & Tourism Research, 31(3), 275-298.
-
(2007)
Journal of Hospitality & Tourism Research
, vol.31
, Issue.3
-
-
Cleveland, J.1
O'Neil, J.2
Himelright, J.3
Harrison, M.4
Crouter, A.5
Drago, R.6
-
11
-
-
0039835069
-
Applying emotional intelligence in the workplace
-
Cooper, R. K. (1997). Applying emotional intelligence in the workplace. Training & Development, 51(12), 31-9.
-
(1997)
Training & Development
, vol.51
, Issue.12
, pp. 31-39
-
-
Cooper, R.K.1
-
12
-
-
79952996781
-
Romanian hotel industry-Latest developments
-
Retrieved on May 4, 2009 from
-
Derenthal, E., & Pop, B. (2008). Romanian hotel industry-Latest developments. Romanian Business Digest, Retrieved on May 4, 2009 from http://rbd.doingbusi ness.ro/en/overview-of-economic-sectors/3/87-romanian-hotel-industry-latest-developments.html
-
(2008)
Romanian Business Digest
-
-
Derenthal, E.1
Pop, B.2
-
13
-
-
0032349526
-
Recruitment and retention of managers: Developing a management-career package
-
Dermody, M. B., & Holloway, R. W. (1998). Recruitment and retention of managers: Developing a management-career package. Cornell Hotel and Restaurant Administration Quarterly, 39(6), 20-25.
-
(1998)
Cornell Hotel and Restaurant Ad- Ministration Quarterly
, vol.39
, Issue.6
, pp. 20-25
-
-
Dermody, M.B.1
Holloway, R.W.2
-
15
-
-
0001640672
-
Job-related training, trade union membership, and labour mobility: A longitudinal study
-
Elias, P. (1994). Job-related training, trade union membership, and labour mobility: A longitudinal study. Oxford Economic Papers, 46, 563-578.
-
(1994)
Oxford Economic Papers
, vol.46
, pp. 563-578
-
-
Elias, P.1
-
16
-
-
0028551460
-
The provision and impact of job-related formal training in a local labour market
-
Elias, P., & Healey, M. (1994). The provision and impact of job-related formal training in a local labour market. Regional Studies, 28(6), 577-590.
-
(1994)
Regional Studies
, vol.28
, Issue.6
, pp. 577-590
-
-
Elias, P.1
Healey, M.2
-
17
-
-
79952998343
-
Euro area employment up to 8.9%
-
Eurostat, 30 April 2009
-
Eurostat (2009). Euro area employment up to 8.9%. Eurostat 61/2009, 30 April 2009.
-
(2009)
Eurostat 61/2009
-
-
-
18
-
-
84993029693
-
Loyalty philosophy and strategy: An interview with Fredrick F. Reichheld
-
Finnie, W., & Randall, R. M. (2002). Loyalty philosophy and strategy: An interview with Fredrick F. Reichheld, Strategy and Leadership, 30(2), 25-31.
-
(2002)
Strategy and Leadership
, vol.30
, Issue.2
, pp. 25-31
-
-
Finnie, W.1
Randall, R.M.2
-
19
-
-
33645916821
-
Rewarding employee loyalty: An organizational justice approach
-
Fischer, R. (2004). Rewarding employee loyalty: An organizational justice approach International Journal of Organisational Behaviour, 8(3), 486-503.
-
(2004)
International Journal of Organisational Behaviour
, vol.8
, Issue.3
, pp. 486-503
-
-
Fischer, R.1
-
20
-
-
71549146355
-
That's not fair! The test of a model of organisational justice, job satisfaction, and organisational commitment among hotel employees
-
Fulford, M. D. (2005). That's not fair! The test of a model of organisational justice, job satisfaction, and organisational commitment among hotel employees. Journal of Human Resources in Hospitality and Tourism, 4(1), 73-82.
-
(2005)
Journal Of Human Resources In Hospitality and Tourism
, vol.4
, Issue.1
, pp. 73-82
-
-
Fulford, M.D.1
-
21
-
-
0040958555
-
Emotions and leadership: The role of emotional intelligence
-
George, J. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53, 1027-41.
-
(2000)
Human Relations
, vol.53
, pp. 1027-1041
-
-
George, J.1
-
22
-
-
79952996257
-
Employee loyalty in Japan
-
Gunsch, D. (1992). Employee loyalty in Japan. Personnel Journal, 71(9), 54.
-
(1992)
Personnel Journal
, vol.71
, Issue.9
, pp. 54
-
-
Gunsch, D.1
-
25
-
-
0003443244
-
-
Thousand Oaks, CA: Sage Publications
-
Hofstede, G. (2001). Culture's consequences, comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, CA: Sage Publications.
-
(2001)
Culture's Consequences, Comparing Values, Behaviors, Institutions, and Organizations Across Nations
-
-
Hofstede, G.1
-
27
-
-
79953001359
-
The impact of European enlargement process on Romanian labor market
-
TOM XVI
-
Hordau, A. A., & Pop-Sitar, C. (2008). The impact of European enlargement process on Romanian labor market. Analele Universitatii din Oradea, TOM XVI 1, 344-348.
-
(2008)
Analele Universitatii Din Oradea
, Issue.1
, pp. 344-348
-
-
Hordau, A.A.1
Pop-Sitar, C.2
-
28
-
-
79952994714
-
-
July Council on hotel, restaurant and institutional educationconference proceedings. New Orleans, LA
-
Ineson, E. M., Langlois, S. M., & Makinson, A. (2000, July). Employee loyalty in international hotel consortia, Council on hotel, restaurant and institutional educationconference proceedings. New Orleans, LA.
-
(2000)
Employee Loyalty in International Hotel Consortia
-
-
Ineson, E.M.1
Langlois, S.M.2
Makinson, A.3
-
29
-
-
0003596142
-
-
International Labour Office, April 2-6)., Report for discussion at the Tripartite Meeting on Human Resources Development, Employment and Globalization in the Hotel, Catering and Tourism Sector, Geneva: ILO
-
International Labour Office (2001, April 2-6). Human resources development, employment and globalizationin the hotel, catering and tourism sector. Report for discussion at the Tripartite Meeting on Human Resources Development, Employment and Globalization in the Hotel, Catering and Tourism Sector, Geneva: ILO.
-
(2001)
Human Resources Development, Employment and Globalizationin the Hotel, Catering and Tourism Sector
-
-
-
32
-
-
84986077099
-
Organizational benefits of having emotionally intelligent managers andemployees
-
Johnson, P. R., & Indvik, J. (1999). Organizational benefits of having emotionally intelligent managers andemployees. Journal of Workplace Learning, 11(3), 84-88.
-
(1999)
Journal of Workplace Learning
, vol.11
, Issue.3
, pp. 84-88
-
-
Johnson, P.R.1
Indvik, J.2
-
33
-
-
0000821938
-
A longitudinal assessment of the impact of selected organizational influences on salespeople's organizational commitment during early employment
-
Johnston, M. W., Parasuraman, A., Futrell, C. M., & Black, W. C. (1990). A longitudinal assessment of the impact of selected organizational influences on salespeople's organizational commitment during early employment. Journal of Marketing Research, 27(3), 333-344.
-
(1990)
Journal of Marketing Research
, vol.27
, Issue.3
, pp. 333-344
-
-
Johnston, M.W.1
Parasuraman, A.2
Futrell, C.M.3
Black, W.C.4
-
34
-
-
79952996780
-
Coping with ones' boss; showing loyalty to your boss
-
Kippen, J. T., & Green, T. B. (1996). Coping with ones' boss; showing loyalty to your boss. Managerial Auditing Journal, 11(6), 42-44.
-
(1996)
Managerial Auditing Journal
, vol.11
, Issue.6
, pp. 42-44
-
-
Kippen, J.T.1
Green, T.B.2
-
35
-
-
79953015420
-
Profits from loyalty
-
122H
-
Koss-Feder, L. (1998). Profits from loyalty. Time, 152 (19), 122H.
-
(1998)
Time
, vol.152
, Issue.19
-
-
Koss-Feder, L.1
-
36
-
-
84909216848
-
Satisfy them with more than money (employee benefits to ensure loyalty)
-
cover story
-
Laabs, J. (1998). Satisfy them with more than money (employee benefits to ensure loyalty). Workforce, 77(11), cover story.
-
(1998)
Workforce
, vol.77
, Issue.11
-
-
Laabs, J.1
-
37
-
-
0000423827
-
Annual Review, 1993-1997: Work attitudes and outcome
-
Lease, S. H. (1998). Annual Review, 1993-1997: Work attitudes and outcome. Journal of Vocational Motivation, 53, 154-183.
-
(1998)
Journal of Vocational Motivation
, vol.53
, pp. 154-183
-
-
Lease, S.H.1
-
38
-
-
0002369739
-
Commitment, quits and work organization in Japanese and U.S. Plants
-
Lincoln, J. R., & Kalleberg, A. L. (1996). Commitment, quits and work organization in Japanese and U.S. plants. Industrial and Labor Relations Review, 50(1), 39-59.
-
(1996)
Industrial and Labor Relations Review
, vol.50
, Issue.1
, pp. 39-59
-
-
Lincoln, J.R.1
Kalleberg, A.L.2
-
40
-
-
0030545568
-
The role of justice judgements in explaining the relationship between job satisfaction and organizational commitment
-
Martin, C. L., & Bennett, N. (1996). The role of justice judgements in explaining the relationship between job satisfaction and organizational commitment. Group and Organizational Management, 21(1), 84-103.
-
(1996)
Group and Organizational Management
, vol.21
, Issue.1
, pp. 84-103
-
-
Martin, C.L.1
Bennett, N.2
-
41
-
-
79953012648
-
Organisational loyalty is not the answer
-
McKendall, M., & Margulis, S. T. (1996). Organisational loyalty is not the answer. Managing Office Technology, 41(1), 30-32.
-
(1996)
Managing Office Technology
, vol.41
, Issue.1
, pp. 30-32
-
-
McKendall, M.1
Margulis, S.T.2
-
43
-
-
0042380766
-
-
3rd ed., New York, NY: Wiley
-
Miller, J. E., Porter, M., & Drummond, K. E. (1998). Supervision in the hospitality industry. 3rd ed., New York, NY: Wiley.
-
(1998)
Supervision in the Hospitality Industry
-
-
Miller, J.E.1
Porter, M.2
Drummond, K.E.3
-
45
-
-
79953009693
-
-
National Institute of Statistics Romania, Retrieved from
-
National Institute of Statistics Romania. (2006). Retrieved from http://www.insse.ro/cms/rw/pages/index.en.do
-
-
-
-
46
-
-
79953007615
-
Romania-cultural and regional differ-ences
-
L.V. Tomul, Ia̧i: Alexandru ioan cuza din Ia̧i
-
Neculǎesei, A., & Tǎtǎrusanu, M. (2008). Romania-cultural and regional differences, In L.V. Tomul, Stiin Ne Economice, Analele stiinłifice ale universitǎłii. Ia̧i: Alexandru ioan cuza din Ia̧i.
-
(2008)
Stiin Ne Economice, Analele stiinłifice ale universitǎłii
, vol.5
-
-
Neculǎesei, A.1
Tǎtǎrusanu, M.2
-
47
-
-
33746364660
-
Keeping hotel workers
-
Poe, A. C. (2003). Keeping hotel workers. HR Magazine, February, 48(2), 91-92.
-
(2003)
HR Magazine, February
, vol.48
, Issue.2
, pp. 91-92
-
-
Poe, A.C.1
-
48
-
-
79953022007
-
The cost of loyalty lost
-
Reichheld, F. (1996). The cost of loyalty lost. HR Focus, 73(6), 18-19.
-
(1996)
HR Focus
, vol.73
, Issue.6
, pp. 18-19
-
-
Reichheld, F.1
-
50
-
-
0002866621
-
The employee-customer profit chain at Sears
-
Rucci, A. J., Kim, S. P., & Quinn R. T. (1998). The employee-customer profit chain at Sears. Harvard Business Review, 76(1), 82-97.
-
(1998)
Harvard Business Review
, vol.76
, Issue.1
, pp. 82-97
-
-
Rucci, A.J.1
Kim, S.P.2
Quinn, R.T.3
-
51
-
-
0036014231
-
Dispelling the modern myth: Employee satisfaction and loyalty drive service profitability
-
Silvestro, R. (2002). Dispelling the modern myth: Employee satisfaction and loyalty drive service profitability. International Journal of operations & Production Management, 22(1), 30-49.
-
(2002)
International Journal of Operations & Production Management
, vol.22
, Issue.1
, pp. 30-49
-
-
Silvestro, R.1
-
52
-
-
33644591828
-
Five ingredients for an employee retention formula
-
Stum, D. L. (1998). Five ingredients for an employee retention formula. HR Focus, 75(9),9-10.
-
(1998)
HR Focus
, vol.75
, Issue.9
, pp. 9-10
-
-
Stum, D.L.1
-
53
-
-
79952999832
-
Help with work/life balance earns employee loyalty
-
Talley, J. (1998). Help with work/life balance earns employee loyalty. Business Insurance, 32(25), 3-5.
-
(1998)
Business Insurance
, vol.32
, Issue.25
, pp. 3-5
-
-
Talley, J.1
-
54
-
-
0002743415
-
Recovering and learning from service failures
-
Tax, S. S., & Brown, S. W. (1998). Recovering and learning from service failures. Sloan Management Review, 40(1), 75-88.
-
(1998)
Sloan Management Review
, vol.40
, Issue.1
, pp. 75-88
-
-
Tax, S.S.1
Brown, S.W.2
-
56
-
-
0000493915
-
Analysis of job satisfaction of the federal white-collar work force: Findings from the survey of federal employees
-
Ting, Y.(1996). Analysis of job satisfaction of the federal white-collar work force: Findings from the survey of federal employees. American Review of Public Administration, 26(4), 439-456.
-
(1996)
American Review of Public Administration
, vol.26
, Issue.4
, pp. 439-456
-
-
Ting, Y.1
-
57
-
-
0032339389
-
Sex differences in the continuance component of organizational commitment
-
Wahn, J. C. (1998). Sex differences in the continuance component of organizational commitment. Group and Organizational Management, 23(3), 256-266.
-
(1998)
Group and Organizational Management
, vol.23
, Issue.3
, pp. 256-266
-
-
Wahn, J.C.1
-
58
-
-
79953021537
-
Staff loyalty plummets in developed nations
-
22 October
-
Whiteley, P. (1998), Staff loyalty plummets in developed nations. Personnel Today, 22 October, 12.
-
(1998)
Personnel Today
, pp. 12
-
-
Whiteley, P.1
|