Recruitment and retention of African-American managers

Cornell Hotel and Restaurant Administration Quarterly

Volumn 38, Issue 1, 1997, Pages 4-29

  Charles, Reuben O ^a   McCleary, Ken W ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031067211     PISSN: 00108804     EISSN: None     Source Type: Journal    
DOI: 10.1177/001088049703800115     Document Type: Article

References (14)

1. 1 "Employment and Earnings," a document published by the Bureau of Labor Statistics, U.S. Department of Commerce, Vol. 43, No. 1 (January 1996), p. 171.
2. 2 Christopher Muller and Crist Inman, "Characteristics and Behavior of Top Chain-Restaurant CEOs," Cornell Hotel and Restaurant Administration Quarterly, Vol. 37, No. 3 (June 1996), pp. 65, 67.
3. 3 John Jesitus, "Organizations Make Headway," Hotel and Motel Management, Vol. 207, No. 3 (1992), p. 22.
4. 4 "Requests for Proposals: Labor Turnover in the Lodging Industry and Diversity in the Lodging Industry," distributed by the American Hotel Foundation (New York City), July 15, 1996, p. 5.
5. 5 See: David Ghitelman, "Racism; Let's Face It," Meetings and Conventions, Vol. 27, No. 12 (1992), pp. 53-59; and Ron Ruggless, "Race Bias at the Top: Minority Execs Scarce," Nation's Restaurant News, Vol. 27, No. 37 (1993), pp. 138, 154.
6. 5 See: David Ghitelman, "Racism; Let's Face It," Meetings and Conventions, Vol. 27, No. 12 (1992), pp. 53-59; and Ron Ruggless, "Race Bias at the Top: Minority Execs Scarce," Nation's Restaurant News, Vol. 27, No. 37 (1993), pp. 138, 154.
7. 6 "NCBMP Gears Up for Tenth Anniversary Celebration," The Black Convention, Vol. 3, No. 11 (November 1993), pp. 12-21.
8. 7 William G. Zikmund, Business Research Methods, 4th ed. (Orlando, FL: Dryden Press, 1994), p. 93.
9. 8 Herbert J. Rubin and Irene S. Rubin, Qualitative Interviewing: The Art of Hearing Data (Thousand Oaks, CA: Sage Publications, 1995), pp. 226-256.
10. 9 See: Jesitus, pp. 21-22; Marjorie Lawson, "Pregnant but Too Weak to Deliver," The Black Convention, Vol. 3, No. 8 (January 1993), pp. 24-25; and Edward W. Jones, "Black Managers: The Dream Deferred," Harvard Business Review, Vol. 86, No. 3 (May-June 1986), pp. 84-93
11. 9 See: Jesitus, pp. 21-22; Marjorie Lawson, "Pregnant but Too Weak to Deliver," The Black Convention, Vol. 3, No. 8 (January 1993), pp. 24-25; and Edward W. Jones, "Black Managers: The Dream Deferred," Harvard Business Review, Vol. 86, No. 3 (May-June 1986), pp. 84-93
12. 9 See: Jesitus, pp. 21-22; Marjorie Lawson, "Pregnant but Too Weak to Deliver," The Black Convention, Vol. 3, No. 8 (January 1993), pp. 24-25; and Edward W. Jones, "Black Managers: The Dream Deferred," Harvard Business Review, Vol. 86, No. 3 (May-June 1986), pp. 84-93
13. 10 Leonard L. Berry, "The Employee as Customer," Journal of Retail Banking, Vol. 3, No. 1 (March 1981), p. 33.
14. 11 Ken W. McCleary, "Use Your Marketing Expertise to Attract Good Employees," Capital Restaurant Digest, Vol. 4, No. 11 (1989), pp. 4-5.