메뉴 건너뛰기




Volumn 30, Issue 2, 2011, Pages 201-211

Do i have to learn something new? Mental models and the acceptance of replacement technologies

Author keywords

mental model building; mental model maintenance; perceived compatibility; replacement technologies; technology acceptance model

Indexed keywords

MENTAL MODEL; MENTAL MODEL BUILDING; PERCEIVED COMPATIBILITY; REPLACEMENT TECHNOLOGIES; TECHNOLOGY ACCEPTANCE MODEL;

EID: 79951927387     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/0144929X.2010.489665     Document Type: Article
Times cited : (26)

References (62)
  • 2
    • 0032339276 scopus 로고    scopus 로고
    • A conceptual and operational definition of personal innovativeness in the domain of information technology
    • Agarwal, R. and Prasad, J., 1998. A conceptual and operational definition of personal innovativeness in the domain of information technology. Information Systems Research, 9 (2), 204-215.
    • (1998) Information Systems Research , vol.9 , Issue.2 , pp. 204-215
    • Agarwal, R.1    Prasad, J.2
  • 3
    • 0033459893 scopus 로고    scopus 로고
    • Are individual differences germane to the acceptance of new information technologies?
    • Agarwal, R. and Prasad, J., 1999. Are individual differences germane to the acceptance of new information technologies? Decision Sciences, 30 (2), 361-391.
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 361-391
    • Agarwal, R.1    Prasad, J.2
  • 4
    • 2342518828 scopus 로고    scopus 로고
    • An extension of the technology acceptance model in an erp implementation environment
    • Amoako-Gyampah, K. and Salam, A.F., 2004. An extension of the technology acceptance model in an erp implementation environment. Information & Management, 41 (6), 731-745.
    • (2004) Information & Management , vol.41 , Issue.6 , pp. 731-745
    • Amoako-Gyampah, K.1    Salam, A.F.2
  • 5
    • 0038662992 scopus 로고    scopus 로고
    • Maps as representations: Expert novice comparison of projection understanding
    • Anderson, K.C. and Leinhardt, G., 2002. Maps as representations: expert novice comparison of projection understanding. Cognition and Instruction, 20 (3), 283-321. (Pubitemid 36593951)
    • (2002) Cognition and Instruction , vol.20 , Issue.3 , pp. 283-321
    • Anderson, K.C.1    Leinhardt, G.2
  • 8
    • 0002814135 scopus 로고
    • MIS problems and failures: A socio-technical perspective part I: The causes
    • Bostrom, R.P. and Heinen, J.S., 1977. MIS problems and failures: a socio-technical perspective part I: the causes. MIS Quarterly, 1 (3), 17-32.
    • (1977) MIS Quarterly , vol.1 , Issue.3 , pp. 17-32
    • Bostrom, R.P.1    Heinen, J.S.2
  • 9
    • 0002214315 scopus 로고
    • Schemas versus mental models in human memory
    • P. Morris, ed. New York: Wiley
    • Brewer, W.F., 1987. Schemas versus mental models in human memory. In: P. Morris, ed. Modelling cognition. New York: Wiley, 187-197.
    • (1987) Modelling Cognition , pp. 187-197
    • Brewer, W.F.1
  • 10
    • 0002557672 scopus 로고
    • Mental models in human-computer interactions
    • M. Helander, ed., Amsterdam: Elsevier Science Publishers B.V.
    • Carroll, J.M. and Olson, J.R., 1988. Mental models in human-computer interactions. In: M. Helander, ed. Handbook of human-computer interaction. Amsterdam: Elsevier Science Publishers B.V., 45-65.
    • (1988) Handbook of Human-computer Interaction , pp. 45-65
    • Carroll, J.M.1    Olson, J.R.2
  • 11
    • 0003095695 scopus 로고    scopus 로고
    • The partial least squares approach for structural equation modeling
    • G.A. Marcoulides, ed.,Lawrence Erlbaum Associates
    • Chin, W.W., 1998. The partial least squares approach for structural equation modeling. In: G.A. Marcoulides, ed. Modern methods for business research. Lawrence Erlbaum Associates.
    • (1998) Modern Methods for Business Research
    • Chin, W.W.1
  • 12
    • 0037889780 scopus 로고    scopus 로고
    • Version 3.0. Unpublished manuscript
    • Chin, W.W., 2001. PLS-Graph Manual, Version 3.0. Unpublished manuscript.
    • (2001) PLS-Graph Manual
    • Chin, W.W.1
  • 13
    • 0030501263 scopus 로고    scopus 로고
    • Interactions between mental models used in categorization and experiential knowledge of specific cases
    • Cho, J.-R. and Mathews, R.C., 1996. Interactions between mental models used in categorization and experiential knowledge of specific cases. Quarterly Journal of Experimental Psychology, 49 (3), 572-595.
    • (1996) Quarterly Journal of Experimental Psychology , vol.49 , Issue.3 , pp. 572-595
    • Cho, J.-R.1    Mathews, R.C.2
  • 14
    • 27944480959 scopus 로고    scopus 로고
    • Following the wrong footsteps: Fixation effects of pictorial examples in a design problem-solving task
    • DOI 10.1037/0278-7393.31.5.1134
    • Chrysikou, E.G. and Weisberg, R.W., 2005. Following the wrong footsteps: fixation effects of pictorial examples in a design problem-solving task. Journal of Experimental Psychology/Learning, Memory & Cognition, 31 (5), 1134-1148. (Pubitemid 41677512)
    • (2005) Journal of Experimental Psychology: Learning Memory and Cognition , vol.31 , Issue.5 , pp. 1134-1148
    • Chrysikou, E.G.1    Weisberg, R.W.2
  • 15
    • 66549096836 scopus 로고    scopus 로고
    • Acquisition of complex systemic thinking: Mental models of evolution
    • d'Apollonia, S.T., Charles, E.S., and Boyd, G.M., 2004. Acquisition of complex systemic thinking: mental models of evolution. Educational Research and Evaluation, 10 (4-6), 499-521.
    • (2004) Educational Research and Evaluation , vol.10 , Issue.4-6 , pp. 499-521
    • D'Apollonia, S.T.1    Charles, E.S.2    Boyd, G.M.3
  • 16
    • 0036246026 scopus 로고    scopus 로고
    • User acceptance of e-collaboration technology: An extension of the technology acceptance model
    • DOI 10.1023/A:1015221710638
    • Dasgupta, S., Granger, M., and McGarry, N., 2002. User acceptance of e-collaboration technology: an extension of the technology acceptance model. Group Decision and Negotiation, 11 (2), 87-100. (Pubitemid 37132706)
    • (2002) Group Decision and Negotiation , vol.11 , Issue.2 , pp. 87-100
    • Dasgupta, S.1    Granger, M.2    McGarry, N.3
  • 17
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis, F.D., 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13 (3), 319-339.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-339
    • Davis, F.D.1
  • 18
    • 84936823933 scopus 로고
    • User acceptance of computer technology: A comparison of two theoretical models
    • Davis, F.D., Bagozzi, R.P., and Warshaw, P.R., 1989. User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35 (8), 982-1003.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 19
    • 84991149383 scopus 로고
    • Extrinsic and intrinsic motivation to use computers in the workplace
    • Davis, F.D., Bagozzi, R.P., and Warshaw, P.R., 1992. Extrinsic and intrinsic motivation to use computers in the workplace. Journal of Applied Social Psychology, 22 (14), 1111-1132.
    • (1992) Journal of Applied Social Psychology , vol.22 , Issue.14 , pp. 1111-1132
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 20
    • 21344492992 scopus 로고
    • Capturing the complexity in advanced technology use: Adaptive structuration theory
    • DeSanctis, G. and Poole, M.S., 1994. Capturing the complexity in advanced technology use: adaptive structuration theory. Organization Science, 5 (2), 121-147.
    • (1994) Organization Science , vol.5 , Issue.2 , pp. 121-147
    • Desanctis, G.1    Poole, M.S.2
  • 22
    • 0034339028 scopus 로고    scopus 로고
    • Evaluation of two types of online help for application software
    • Dutke, S. and Reimer, T., 2000. Evaluation of two types of online help for application software. Journal of Computer Assisted Learning, 16 (4), 307-315.
    • (2000) Journal of Computer Assisted Learning , vol.16 , Issue.4 , pp. 307-315
    • Dutke, S.1    Reimer, T.2
  • 23
    • 33748632891 scopus 로고    scopus 로고
    • Moderating effects of task type on wireless technology acceptance
    • Fang, X., et al., 2005. Moderating effects of task type on wireless technology acceptance. Journal of Management Information Systems, 22 (3), 123-154.
    • (2005) Journal of Management Information Systems , vol.22 , Issue.3 , pp. 123-154
    • Fang, X.1
  • 24
    • 79951921180 scopus 로고    scopus 로고
    • Office 2007 worries users
    • Galli, P., 2006. Office 2007 worries users. eWeek, 23 (10), 12.
    • (2006) EWeek , vol.23 , Issue.10 , pp. 12
    • Galli, P.1
  • 25
    • 0037678980 scopus 로고    scopus 로고
    • Tam or just plain habit: A look at experienced online shoppers
    • Gefen, D., 2003. Tam or just plain habit: a look at experienced online shoppers. Journal of End User Computing, 15 (3), 1-13.
    • (2003) Journal of End User Computing , vol.15 , Issue.3 , pp. 1-13
    • Gefen, D.1
  • 26
    • 0242365487 scopus 로고    scopus 로고
    • Inexperience and experience with online stores: The importance of tam and trust
    • Gefen, D., Karahanna, E., and Straub, D.W., 2003a. Inexperience and experience with online stores: the importance of tam and trust. IEEE Transactions on Engineering Management, 50 (3), 307-321.
    • (2003) IEEE Transactions on Engineering Management , vol.50 , Issue.3 , pp. 307-321
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 27
    • 0344096683 scopus 로고    scopus 로고
    • Trust and tam in online shopping: An integrated model
    • Gefen, D., Karahanna, E., and Straub, D.W., 2003b. Trust and tam in online shopping: an integrated model. MIS Quarterly, 27 (1), 51-90.
    • (2003) MIS Quarterly , vol.27 , Issue.1 , pp. 51-90
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 28
    • 29444460597 scopus 로고    scopus 로고
    • A practical guide to factorial validity using PLS-graph: Tutorial and annotated example
    • Gefen, D. and Straub, D., 2005. A practical guide to factorial validity using PLS-graph: tutorial and annotated example. Communications of AIS, 16 (5), 91-109.
    • (2005) Communications of AIS , vol.16 , Issue.5 , pp. 91-109
    • Gefen, D.1    Straub, D.2
  • 29
    • 0001178033 scopus 로고    scopus 로고
    • The relative importance of perceived ease of use in is adoption: A study of ecommerce adoption
    • Gefen, D. and Straub, D.W., 2000. The relative importance of perceived ease of use in is adoption: a study of ecommerce adoption. Journal of the Association for Information Systems, 1 (8), 1-30.
    • (2000) Journal of the Association for Information Systems , vol.1 , Issue.8 , pp. 1-30
    • Gefen, D.1    Straub, D.W.2
  • 31
    • 53149141047 scopus 로고
    • Limited theories as a framework for human-computer interaction
    • D. Ackermann and M.J. Tauber, eds., North-Holland: Elsevier Science Publishers B.V.
    • Green, T.R.G., 1990. Limited theories as a framework for human-computer interaction. In: D. Ackermann and M.J. Tauber, eds. Mental models and human-computer interaction 1. North-Holland: Elsevier Science Publishers B.V., 3-39.
    • (1990) Mental Models and Human-computer Interaction , vol.1 , pp. 3-39
    • Green, T.R.G.1
  • 32
    • 0003506109 scopus 로고
    • Englewood Cliffs, New Jersey: Prentice-Hall, Inc
    • Hair, J.F., et al., 1995. Multivariate data analysis. Englewood Cliffs, New Jersey: Prentice-Hall, Inc.
    • (1995) Multivariate Data Analysis
    • Hair, J.F.1
  • 33
    • 8344273722 scopus 로고    scopus 로고
    • The impact of cognitive and other factors on the perceived usefulness of OLAP
    • Hart, M. and Porter, G., 2004. The impact of cognitive and other factors on the perceived usefulness of OLAP. Journal of Computer Information Systems, 45 (1), 47-56. (Pubitemid 39478588)
    • (2004) Journal of Computer Information Systems , vol.45 , Issue.1 , pp. 47-56
    • Hart, M.1    Porter, G.2
  • 34
    • 0027813283 scopus 로고
    • Strategic alignment: Leveraging information technology for transforming organizations
    • Henderson, J.C. and Venkatraman, N., 1993. Strategic alignment: leveraging information technology for transforming organizations. IBM Systems Journal, 32 (1), 4-16.
    • (1993) IBM Systems Journal , vol.32 , Issue.1 , pp. 4-16
    • Henderson, J.C.1    Venkatraman, N.2
  • 35
    • 33745046300 scopus 로고    scopus 로고
    • Understanding the adoption of multipurpose information appliances: The case of mobile data services
    • DOI 10.1016/j.jhazmat.2005.10.004
    • Hong, S.-J. and Tam, K.Y., 2006. Understanding the adoption of multipurpose information appliances: the case of mobile data services. Information Systems Research, 17 (2), 162-179. (Pubitemid 43877855)
    • (2006) Information Systems Research , vol.17 , Issue.2 , pp. 162-179
    • Hong, S.-J.1    Tam, K.Y.2
  • 36
    • 0035673264 scopus 로고    scopus 로고
    • Determinants of user acceptance of digital libraries: An empirical examination of individual differences and system characteristics
    • Hong, W., et al., 2001. Determinants of user acceptance of digital libraries: an empirical examination of individual differences and system characteristics. Journal of Management Information Systems, 18 (3), 97-124. (Pubitemid 34048272)
    • (2001) Journal of Management Information Systems , vol.18 , Issue.3 , pp. 97-124
    • Hong, W.1    Thong, J.Y.L.2    Wong, W.-M.3    Tam, K.-Y.4
  • 37
    • 79951870878 scopus 로고    scopus 로고
    • Cautious start, inevitable finish
    • Hoover, J.N., 2007. Cautious start, inevitable finish. Information week, (1138), 47-50.
    • (2007) Information Week , Issue.1138 , pp. 47-50
    • Hoover, J.N.1
  • 38
    • 21344482356 scopus 로고
    • Thansformational leadership, transactional leadership, locus of control, and support for innovation: Key predictors of consolidatedbusiness-unit performance
    • Howell, J.M. and Avolio, B.J., 1993. Thansformational leadership, transactional leadership, locus of control, and support for innovation: key predictors of consolidatedbusiness-unit performance. Journal of Applied Psychology, 78 (6), 891-902.
    • (1993) Journal of Applied Psychology , vol.78 , Issue.6 , pp. 891-902
    • Howell, J.M.1    Avolio, B.J.2
  • 39
    • 0033277433 scopus 로고    scopus 로고
    • Examining the technology acceptance model using physician acceptance of telemedicine technology
    • Hu, P.J., et al., 1999. Examining the technology acceptance model using physician acceptance of telemedicine technology. Journal of Management Information Systems, 16 (2), 91-112. (Pubitemid 32716799)
    • (1999) Journal of Management Information Systems , vol.16 , Issue.2 , pp. 91-112
    • Hu, P.J.1    Chau, P.Y.K.2    Liu Sheng, O.R.3    Tam, K.Y.4
  • 41
    • 0001282226 scopus 로고    scopus 로고
    • The psychological origins of perceived usefulness and ease-of-use
    • PII S0378720698000962
    • Karahanna, E. and Straub, D.W., 1999. The psychological origins of perceived usefulness and ease-of-use. Information & Management, 35, 237-250. (Pubitemid 129501762)
    • (1999) Information and Management , vol.35 , Issue.4 , pp. 237-250
    • Karahanna, E.1    Straub, D.W.2
  • 42
    • 0001827817 scopus 로고
    • A theoretical assessment of the usersatisfaction construct in information systems research
    • Melone, N.P., 1990. A theoretical assessment of the usersatisfaction construct in information systems research. Management Science, 36 (1), 76-91.
    • (1990) Management Science , vol.36 , Issue.1 , pp. 76-91
    • Melone, N.P.1
  • 43
    • 79951922061 scopus 로고    scopus 로고
    • Close encounters with office 2007
    • Mitchell, R.L., 2006. Close encounters with office 2007. Computerworld, 40 (49), 31-35.
    • (2006) Computerworld , vol.40 , Issue.49 , pp. 31-35
    • Mitchell, R.L.1
  • 44
    • 73449149291 scopus 로고
    • Development of an instrument to measure the perceptions of adopting an information technology innovation
    • Moore, G.C. and Benbasat, I., 1991. Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2 (3), 192-222.
    • (1991) Information Systems Research , vol.2 , Issue.3 , pp. 192-222
    • Moore, G.C.1    Benbasat, I.2
  • 45
    • 0002485160 scopus 로고
    • Some observations on mental models
    • D. Gentner and A.L. Stevens, eds. Hillsdale, New Jersey: Lawrence Erlbaum Associates, Publishers
    • Norman, D.A., 1983. Some Observations on Mental Models. In: D. Gentner and A.L. Stevens, eds. Mental models. Hillsdale, New Jersey: Lawrence Erlbaum Associates, Publishers, 7-14.
    • (1983) Mental Models , pp. 7-14
    • Norman, D.A.1
  • 46
    • 2342524650 scopus 로고    scopus 로고
    • Factors affecting engineers' acceptance of asynchronous e-learning systems in high-tech companies
    • Ong, C.-S., Lai, J.-Y., and Wang, Y.-S., 2004. Factors affecting engineers' acceptance of asynchronous e-learning systems in high-tech companies. Information & Management, 41 (6), 795-804.
    • (2004) Information & Management , vol.41 , Issue.6 , pp. 795-804
    • Ong, C.-S.1    Lai, J.-Y.2    Wang, Y.-S.3
  • 47
    • 0034416232 scopus 로고    scopus 로고
    • Using technology and constituting structures: A practice lens for studying technology in organizations
    • Orlikowski, W.J., 2000. Using technology and constituting structures: a practice lens for studying technology in organizations. Organization Science, 11 (4), 404-428.
    • (2000) Organization Science , vol.11 , Issue.4 , pp. 404-428
    • Orlikowski, W.J.1
  • 48
    • 0028409472 scopus 로고
    • Technological frames: Making sense of information technology in organizations
    • Orlikowski, W.J. and Gash, D.C., 1994. Technological frames: making sense of information technology in organizations. ACM Transactions on Information Systems, 12 (2), 174-207.
    • (1994) ACM Transactions on Information Systems , vol.12 , Issue.2 , pp. 174-207
    • Orlikowski, W.J.1    Gash, D.C.2
  • 49
    • 84985759065 scopus 로고
    • The effects of memory structure on using rule-based expert systems for training: A framework and an empirical test
    • Pei, B.K.W. and Reneau, J.H., 1990. The effects of memory structure on using rule-based expert systems for training: a framework and an empirical test. Decision Sciences, 21 (2), 263-286.
    • (1990) Decision Sciences , vol.21 , Issue.2 , pp. 263-286
    • Pei, B.K.W.1    Reneau, J.H.2
  • 50
    • 0029480866 scopus 로고
    • Learning in manmachine systems: The measurement of behavioural and cognitive complexity
    • Vancouver, BC, Institute of Electrical & Electronics Engineers
    • Rauterberg, M. and Aeppili, R., 1995. Learning in manmachine systems: the measurement of behavioural and cognitive complexity. In: IEEE Conference on Systems, Man and Cybernetics. Vancouver, BC, Institute of Electrical & Electronics Engineers, 4685-4690.
    • (1995) IEEE Conference on Systems, Man and Cybernetics , pp. 4685-4690
    • Rauterberg, M.1    Aeppili, R.2
  • 53
    • 0000703119 scopus 로고
    • Assessing IT usage: The role of prior experience
    • Taylor, S. and Todd, P.A., 1995a. Assessing IT usage: the role of prior experience. MIS Quarterly, 19 (4), 561-570.
    • (1995) MIS Quarterly , vol.19 , Issue.4 , pp. 561-570
    • Taylor, S.1    Todd, P.A.2
  • 54
    • 73549120882 scopus 로고
    • Understanding Information Technology Usage: A Test of Competing Models
    • Taylor, S. and Todd, P.A., 1995b. Understanding information technology usage: a test of competing models. Information Systems Research, 6 (2), 144-176. (Pubitemid 126102974)
    • (1995) Information Systems Research , vol.6 , Issue.2 , pp. 144-176
    • Taylor, S.1    Todd, P.A.2
  • 55
    • 0030516491 scopus 로고    scopus 로고
    • Information acquisition and mental models: An investigation into the relationship between behavior and learning
    • Vandenbosch, B. and Higgins, C., 1996. Information acquisition and mental models: an investigation into the relationship between behavior and learning. Information Systems Research, 7 (2), 198-214.
    • (1996) Information Systems Research , vol.7 , Issue.2 , pp. 198-214
    • Vandenbosch, B.1    Higgins, C.2
  • 56
    • 0034559541 scopus 로고    scopus 로고
    • Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
    • Venkatesh, V., 2000. Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research, 11 (4), 342-365. (Pubitemid 33224535)
    • (2000) Information Systems Research , vol.11 , Issue.4 , pp. 342-365
    • Venkatesh, V.1
  • 57
    • 0040008172 scopus 로고    scopus 로고
    • A model of the antecedents of perceived ease of use: Development and test
    • Venkatesh, V. and Davis, F.D., 1996. A model of the antecedents of perceived ease of use: development and test. Decision Sciences, 27 (3), 451-481.
    • (1996) Decision Sciences , vol.27 , Issue.3 , pp. 451-481
    • Venkatesh, V.1    Davis, F.D.2
  • 58
    • 1542382496 scopus 로고    scopus 로고
    • User acceptance of information technology: Toward a unified view
    • Venkatesh, V., et al., 2003. User acceptance of information technology: toward a unified view. MIS Quarterly, 27 (3), 425-478.
    • (2003) MIS Quarterly , vol.27 , Issue.3 , pp. 425-478
    • Venkatesh, V.1
  • 59
    • 0001527385 scopus 로고
    • Selectivity and selective perceptions: An investigation of managers' belief structures and information processing
    • Walsh, J.P., 1988. Selectivity and selective perceptions: an investigation of managers' belief structures and information processing. Academy of Management Journal, 31 (4), 873-896.
    • (1988) Academy of Management Journal , vol.31 , Issue.4 , pp. 873-896
    • Walsh, J.P.1
  • 60
    • 0042744052 scopus 로고    scopus 로고
    • Developing and validating an observational learning model of computer software training and skill acquisition
    • Yi, M.Y. and Davis, F.D., 2003. Developing and validating an observational learning model of computer software training and skill acquisition. Information Systems Research, 14 (2), 146-169.
    • (2003) Information Systems Research , vol.14 , Issue.2 , pp. 146-169
    • Yi, M.Y.1    Davis, F.D.2
  • 61
    • 0002043113 scopus 로고
    • Surrogates and mappings: Two kinds of conceptual models for interactive devices
    • D. Gentner and A.L. Stevens, eds. Hillsdale, New Jersey: Lawrence Erlbaum Associates
    • Young, R.M., 1983. Surrogates and mappings: two kinds of conceptual models for interactive devices. In: D. Gentner and A.L. Stevens, eds. Mental models. Hillsdale, New Jersey: Lawrence Erlbaum Associates, 35-52.
    • (1983) Mental Models , pp. 35-52
    • Young, R.M.1
  • 62
    • 35148853195 scopus 로고    scopus 로고
    • Information technology acceptance in the social services sector context: An exploration
    • Zhang, W. and Gutierrez, O., 2007. Information technology acceptance in the social services sector context: an exploration. Social Work, 52 (3), 221-231.
    • (2007) Social Work , vol.52 , Issue.3 , pp. 221-231
    • Zhang, W.1    Gutierrez, O.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.