Strategic capacity rationing when customers learn

Manufacturing and Service Operations Management

Volumn 13, Issue 1, 2011, Pages 89-107

  Liu, Q ^a   Ryzin, Garrett Van ^b  

^a HONG KONG UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Hong Kong)

^b Howard Hughes Medical Institute   (United States)

Author keywords

Consumer behavior; Dynamic programming; Pricing and revenue management

Indexed keywords

A-MONOTONE; ADAPTIVE LEARNING; CONSUMER BEHAVIORS; CRITICAL VALUE; CUSTOMER EXPECTATION; CUSTOMERS' EXPECTATIONS; DISCOUNT FACTORS; DYNAMIC PROGRAMS; LEARNING PROCESS; LEARNING SPEED; OPTIMAL PATHS; PRICING AND REVENUE MANAGEMENT; RATIONAL EXPECTATIONS; RISK AVERSION; SELLING STRATEGIES;

BEHAVIORAL RESEARCH; COSTS; DYNAMIC PROGRAMMING; ECONOMICS; INDUSTRY; MANAGEMENT; SALES;

CUSTOMER SATISFACTION;

EID: 79951869452     PISSN: 15234614     EISSN: 15265498     Source Type: Journal    
DOI: 10.1287/msom.1100.0306     Document Type: Article

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