A cross-cultural comparison of service quality prioritization

Scientia Iranica

Volumn 16, Issue 1 E, 2009, Pages 65-72

  Mostaghel, R ^a   Albadvi, A ^a  

^a TARBIAT MODARES UNIVERSITY   (Iran)

Author keywords

Cross cultural; Electronic commerce; Online retailing; Service quality

Indexed keywords

CUSTOMER SATISFACTION; DEVELOPING COUNTRIES; ELECTRONIC COMMERCE; SALES;

BUSINESS TO CONSUMER; CROSS-CULTURAL; CROSS-CULTURAL COMPARISONS; CUSTOMER PERCEPTIONS; ONLINE RETAILING; ONLINE SHOPPING; QUALITY DIMENSION; SERVICE QUALITY;

QUALITY OF SERVICE;

COMPARATIVE STUDY; DEVELOPING WORLD; ELECTRONIC COMMERCE; INSTRUMENTATION; PRIORITIZATION; QUALITATIVE ANALYSIS;

EID: 79951592042     PISSN: 10263098     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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