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Volumn 28, Issue 2-3, 2005, Pages 100-107

Effective human resource management in the entertainment industry

Author keywords

Corporate culture; Entertainment industry; Human resource management

Indexed keywords


EID: 79751534216     PISSN: 01409174     EISSN: None     Source Type: Journal    
DOI: 10.1108/01409170510785147     Document Type: Article
Times cited : (8)

References (13)
  • 1
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    • The Disney world of professional development
    • September/October
    • Allerton, H. 1997. “The Disney world of professional development”. Human Resource Management International Digest, September/October, Vol. 5 (5), pp.5-7.
    • (1997) Human Resource Management International Digest , vol.5 , Issue.5 , pp. 5-7
    • Allerton, H.1
  • 2
    • 0026824741 scopus 로고
    • The Empowerment of Service Workers: What, Why, How, and When
    • Bowen, David E. and Lawler, Edward E., III. 1992. “The Empowerment of Service Workers: What, Why, How, and When”. Sloan Management Review, Spring, Vol. 33, Iss. 3; p.31.
    • (1992) Sloan Management Review, Spring , vol.33 , Issue.3 , pp. 31
    • Bowen, D.E.1    Lawle, E.E.2
  • 3
    • 84993043400 scopus 로고    scopus 로고
    • Practices of excellent companies in the entertainment industry
    • Dorsher, B., and Kleiner, B. 1997. “Practices of excellent companies in the entertainment industry”. Managing Service Quality, Vol. 7 (3), pp.127-131.
    • (1997) Managing Service Quality , vol.7 , Issue.3 , pp. 127-131
    • Dorsher, B.1    Kleiner, B.2
  • 5
    • 84992932074 scopus 로고    scopus 로고
    • What it's like to work at…Universal Studios
    • Apr. 26
    • Goff L. 1999. “What it's like to work at…Universal Studios”. Computer-world, Apr. 26, Vol. 33 (17), p.63.
    • (1999) Computer-world , vol.33 , Issue.17 , pp. 63
    • Goff, L.1
  • 6
    • 84992932041 scopus 로고    scopus 로고
    • HR helps build first U.S.-based LEGOLAND theme park
    • July: (7)
    • Hays S. 1999. “HR helps build first U.S.-based LEGOLAND theme park”. Workforce, July: Vol. 78 (7), pp.78-80.
    • (1999) Workforce , vol.78 , Issue.7 , pp. 78-80
    • Hays, S.1
  • 7
    • 84993109047 scopus 로고
    • Disney approach to managing
    • October
    • Heise, Steve. 1994. “Disney approach to managing”. Executive Excellence, October, Vol. 11 (10), p.18.
    • (1994) Executive Excellence , vol.11 , Issue.10 , pp. 18
    • Heise, S.1
  • 8
    • 0002911544 scopus 로고
    • Finding training and keeping the best servi ce workers
    • October
    • Henkoff, Ronald, 1994. “Finding training and keeping the best servi ce workers”. Fortune, October 3, Vol. 130 (7), p.110.
    • (1994) Fortune , vol.130 , Issue.7 , pp. 110
    • Ronald, H.1
  • 9
    • 17644403230 scopus 로고
    • Employee morale and its impact on service: What companies do to create a positive service experience
    • Laurie, J., and Kleiner, B. 1995. “Employee morale and its impact on service: What companies do to create a positive service experience”. Managing Service Quality, Vol. 5 (6), p.21.
    • (1995) Managing Service Quality , vol.5 , Issue.6 , pp. 21
    • Laurie, J.1    Kleiner, B.2
  • 11
    • 84993063781 scopus 로고    scopus 로고
    • How to run a Mickey Mouse operation
    • August
    • Steinauer, Joan M. 1996. “How to run a Mickey Mouse operation”. Incentive, August, Vol. 170 (8), p.12.
    • (1996) Incentive , vol.170 , Issue.8 , pp. 12
    • Steinauer, J.M.1
  • 12
    • 84992958612 scopus 로고    scopus 로고
    • Business behind the magic
    • August
    • Tayior, C. 2000. “Business behind the magic”, Executive Excellence, August, Vol. 17 (8), p.20.
    • (2000) Executive Excellence , vol.17 , Issue.8 , pp. 20
    • Tayior, C.1
  • 13
    • 67650221977 scopus 로고    scopus 로고
    • Empowerment: The key to customer servi ce
    • November
    • Tschohl, J. 1997. “Empowerment: The key to customer servi ce”. The American Salesman, November, Vol. 42 (11), p.12.
    • (1997) The American Salesman , vol.42 , Issue.11 , pp. 12
    • Tschohl, J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.