Practices of excellent companies in the entertainment industry

Managing Service Quality: An International Journal

Volumn 7, Issue 3, 1997, Pages 127-131

  Dosher, Brian Keith ^a   Kleiner, Brian H ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

Entertainment industry; Large companies; Quality

Indexed keywords

EID: 84993043400     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604529710166897     Document Type: Article

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