Key determinants of knowledge sharing in an electronics manufacturing firm in Malaysia

Library Review

Volumn 60, Issue 1, 2011, Pages 53-67

  Fathi, Nurliza Mohammed ^a   Eze, Uchenna Cyril ^a   Goh, Gerald Guan Gan ^a  

^a MULTIMEDIA UNIVERSITY   (Malaysia)

Author keywords

Electronics industry; Knowledge sharing; Malaysia

Indexed keywords

EID: 79551679204     PISSN: 00242535     EISSN: None     Source Type: Journal    
DOI: 10.1108/00242531111100577     Document Type: Article

References (46)

1. Abrams, L.C., Cross, R., Lesser, E. and Levin, D.Z. (2003), "Nurturing interpersonal trust in knowledge-sharing networks" in Academy of Management Executive, Vol. 17, No. 4, pp. 64-77.
2. Ajzen, I. and Fishbein, M. (1975), Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Addison-Wesley, Reading, MA.
3. Ajzen, I. and Fishbein, M. (1980), Understanding Attitudes and Predicting Social Behavior, Prentice-Hall, Englewood Cliffs, NJ.
4. Andriessen, J.H.E. (2002), "To share or not to share, that is the question. Conditions for the willingness to share knowledge", Delft University of Technology, Delft, Delft Innovation System Papers.
5. Ardichivili, A., Maurer, M., Li, W., Wentling, T. and Stuedemann, R. (2006), "Cultural influences on knowledge sharing through online communities of practice" in Journal of Knowledge Management, Vol. 10, No. 1, pp. 94-107.
6. Bandura, A. (1997), Self-efficacy: The exercise of Control, Freeman, New York, NY.
7. Bock, G.-W. and Kim, Y.-G. (2002), "Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing" in Information Resources Management Journal, Vol. 15, No. 2, pp. 14-21.
8. Bock, G.-W., Zmud, R.W. and Kim, Y.-G. (2005), "Behavorial intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate" in MIS Quarterly, Vol. 29, No. 1, pp. 87-111.
9. Cabrera, A. and Cabrera, E.F. (2002), "Knowledge-sharing dilemmas" in Organizations Studies, Vol. 23, No. 5, pp. 687-710.
10. Chaudhry, A.S. (2005), "Knowledge sharing practices in Asian institutions: a multi-cultural perspective from Singapore", paper presented at the World Library and Information Congress: 71th IFLA General Conference and Council, Oslo, 14-18 August.
11. Cheah, W.-C., Ooi, K.-B., Teh, P.-L., Chong, A.Y.-L. and Yong, C.-C. (2009), "Total quality management and knowledge sharing: comparing Malaysia's manufacturing and service organizations" in Journal of Applied Sciences, Vol. 9, No. 8, pp. 1422-31.
12. Chow, W.S. and Chan, L.S. (2008), "Social network, social trust and shared goals in organizational knowledge sharing" in Information & Management, Vol. 45, No. 7, pp. 1-8.
13. Choy, K.L., Lee, W.B., Lau, H.C.W. and Choy, L.C. (2005), "A knowledge-based supplier intelligence retrieval system for outsource manufacturing" in Knowledge-based Systems, Vol. 18, No. 1, pp. 1-17.
14. Connelly, C.E. and Kelloway, E.K. (2003), "Predictors of employees' perceptions of knowledge sharing cultures" in Leadership and Organization Development Journal, Vol. 24, No. 5, pp. 1-8.
15. Davenport, T.H. and Prusak, L. (2000), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
16. Garcia-Murillo, M. and Annabi, H. (2002), "Customer knowledge management" in The Journal of the Operational Research Society, Vol. 53, No. 8, pp. 875-84.
17. Handzic, M. (2003), "An integrated framework of KM" in Hasan, H. and Handzic, M. (Eds.), Australian Studies in Knowledge Management, University of Wollongong Press, Wollongong, pp. 3-34.
18. Ho, J.T.S., Ang, C.E., Loh, J. and Ng, I. (1998), "A preliminary study of kiasu behavior - is it unique to Singapore?" in Journal of Managerial Philosophy, Vol. 13, Nos 5/6, pp. 1-12.
19. Hofstede, G.H. (1980), Culture's Consequences: International Differences in Work-Related Values, Vol. 5, Sage, Newbury Park, CA, Cross-Cultural Research and Methodology Series.
20. Hsu, M.H., Ju, T.L., Yen, C.H. and Chang, C.M. (2007), "Knowledge sharing behavior in virtual communities: the relationship between trust, self-efficacy, and outcome expectations" in International Journal of Human-Computer Studies, Vol. 65, No. 2, pp. 1-17.
21. Hwang, A., Ang, S. and Francesco, A.M. (2002), "The silent Chinese: the influence of face and Kiasuism on student feedback-seeking behaviors" in Journal of Management Education, Vol. 26, No. 1, pp. 1-29.
22. Jacobs, E. and Roodt, G. (2007), "The development of a knowledge sharing construct to predict turnover intentions" in ASLIB Proceedings New Information Perspectives, Vol. 59, No. 3, pp. 229-48.
23. Jones, C., Hesterly, W.S. and Borgatti, S.P. (1997), "A general theory of network governance exchange conditions and social mechanisms" in Academy of Management Review, Vol. 22, No. 4, pp. 1-35.
24. Kirby, E.G. and Ross, J.K. (2007), "Kiasu tendency and tactics: a study of their impact on task performance" in Journal of Behavioral and Applied Management, Vol. 8, No. 2, pp. 108-21.
25. Michailova, S. and Hutchings, K. (2006), "National cultural influences on knowledge sharing: a comparison of China and Russia" in Journal of Management Studies, Vol. 43, No. 3, pp. 1-23.
26. MIDA (2007), "Malaysia: performance of the manufacturing and services sector 2007", available at: http://210.187.41.3/beta/view.php?cat=60andscat=2220 (accessed 10 August 2010).
27. Muller, R.M., Spiliopoulou, M. and Lenz, H.-J. (2005), The Influence of Incentives and Culture on Knowledge Sharing, paper presented at the 38th Hawaii International Conference on System Sciences, Manoa, HI, 3-6 January.
28. Nahapiet, J. and Ghoshal, S. (1998), "Social capital, intellectual capital, and the organizational advantage" in The Academy of Management review, Vol. 23, No. 2, pp. 1-25.
29. Orpen, C. (1999), "The impact of self-efficacy on the effectiveness of employee training" in Journal of Workplace Learning, Vol. 11, No. 4, pp. 1-4.
30. Parirokh, M., Daneshgar, F. and Fattahi, R. (2008), "Identifying knowledge-sharing requirements in academic libraries" in Library Review, Vol. 57, No. 2, pp. 107-22.
31. Porter, M. and Millar, V.E. (1985), "How information gives you competitive advantage" in Harvard Business Review, Vol. 63, No. 4, pp. 149-60.
32. Price, J.L. and Mueller, C. (1986), Absenteeism and Turnover of Hospital Employees, JAI Press, Greenwich, CT.
33. Renzl, B. (2008), "Trust in management and knowledge sharing: the mediating effects of fear and knowledge documentation" in Omega - The International Journal of Management Science, Vol. 36, pp. 206-20.
34. Reynolds, P.D. (2004), "New and small firms in expanding markets" in Small Business Economics, Vol. 9, No. 1, pp. 79-84.
35. Robinson, J.P. and Shaver, P.R. (1973), Measures of Social Psychological Attitudes, Survey Research Centre, University of Michigan, Ann Arbor, MI.
36. Sadri, G. and Robertson, I.T. (2008), "Self-efficacy and work-related behavior: a review and meta-analysis" in Applied Psychology, Vol. 42, No. 2, pp. 1-13.
37. Sanchez, M.P.S. and Palacios, M.A. (2007), "Knowledge-based manufacturing enterprises: evidence from a case study" in Journal of Manufacturing Technology, Vol. 19, No. 4, pp. 447-68.
38. Shin, S.K., Ishman, M. and Sanders, G.L. (2007), "An empirical investigation of socio-cultural factors of information sharing in China" in Information & Management, Vol. 44, No. 2, pp. 1-10.
39. Smelser, N.J. and Swedberg, R. (1994), The Handbook of Economic Sociology, Princeton University Press, Princeton, NJ.
40. Suhaimee, S., Bakar, A.Z.A. and Alias, R.A. (2006), "Knowledge Sharing Culture in Malaysian Public Institutions of Higher Education: An Overview", paper presented at the Postgraduate Annual Research Seminar 2006, Skudai, 24-25 May.
41. Swart, J. and Kinnie, N. (2003), "Sharing knowledge in knowledge-intensive firms" in Human Resource Management Journal, Vol. 13, No. 2, pp. 60-75.
42. Voelpel, S.C. and Han, Z. (2005), "Managing knowledge sharing in China: the case of Siemens ShareNet" in Journal of Knowledge Management, Vol. 9, No. 3, pp. 1-12.
43. Wasko, M.M. and Faraj, S. (2000), "It is what one does: why people participate and help others in electronic communities of practice" in Journal of Strategic Information Systems, Vol. 9, Nos 2/3, pp. 155-73.
44. Wong, C.S., Wong, Y.T., Hui, C. and Law, K.S. (2001), "The significant role of Chinese employees' organizational commitment: implications for managing employees in Chinese societies" in Journal of World Business, Vol. 36, No. 3, pp. 1-15.
45. Zhang, Z. and Sharifi, H. (2000), "A methodology for achieving agility in manufacturing organizations" in International Journal of Operations & Production Management, Vol. 20, No. 4, pp. 496-512.
46. Porter, M.E. and Millar, V.E. (1985), "How information gives you competitive advantage: the information revolution is transforming the nature of competition" in Harvard Business Review, Vol. 63, No. 2, pp. 149-60.