Increasing retention and success of first-time managers: A model of three integral processes for the transition to management

Human Resource Development Review

Volumn 10, Issue 1, 2011, Pages 26-45

  Plakhotnik, Maria S ^a   Rocco, Tonette S ^a   Roberts, Nella Ann ^a  

^a FLORIDA INTERNATIONAL UNIVERSITY   (United States)

Author keywords

learning from experience; professional identity; transition to management

Indexed keywords

EID: 79551621902     PISSN: 15344843     EISSN: 15526712     Source Type: Journal    
DOI: 10.1177/1534484310386752     Document Type: Review

References (67)

1. Ameson, S. (2005). Help new leaders succeed. Executive Excellence, 22(5), 11-12.
2. Angot, J., Malloch, H., & Kleymann, B. (2008). The formation of professional identity in French apprenti managers. Education + Training, 50, 406-422.
3. Ashfort, B.E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14, 20-39.
4. Ashmore, R.D., Deaux, K., & McLaughlin-Volpe, T. (2004). An organizing framework for collective identity: Articulation and significance of multidimensionality. Psychological Bulletin, 130(1), 80-114.
5. Ayres-Williams, R. (1992). When you're the youngest boss on the block. Black Enterprise, 23(1), 90-93.
6. Barker, R.A. (1997). How can we train leaders if we do not know what leadership is? Human Relations, 50, 343-362.
7. Beagrie, S. (2004, February 3). How to. . . make it as a new manager. Personnel Today, p. 33.
8. Belker, L.B., & Topchik, G.S. (2005). The first-time manager (5th ed.). New York: AMACOM/ American Management Association.
9. Bennis, W.G., & Nanus, B. (1985). Leaders: The strategies for taking charge. New York: Harper & Row.
10. Blader, S.L., Wrzeniewski, A., & Bartel, C.A. (2007). Identity and the modern organization: An invitation. In C. Bartel, S. Blader, & A. Wrzeniewski (Eds.), Identity and the modern organization (pp. 3-16). Mahwah, NJ: Lawrence Erlbaum.
11. Bridges, W. (2003). Managing transitions (2nd ed.). New York: Perseus Books.
12. Brooks, A. (2004). Transformational learning theory and implications for human resource development. Advances in Developing Human Resources, 6, 211-225.
13. Brown, S.D. (2006). Congratulations, you're now a manager! Now what? Black Enterprise, 36(9), 102-106.
14. Charan, R., Drotter, S., & Noel, J. (2000). The leadership pipeline: How to build the leadership powered company. San Francisco: Jossey-Bass.
15. Chella, G. (2006, July 31). Challenges for the first-time manager. Businessline, p. 1.
16. Ciampa, D., & Watkins, M. (1999). Right from the start. Boston: Harvard Business School Press.
17. Clegg, S., Kornberger, M., & Pitsis, T. (2005). Managing and organizations: An introduction to theory and practice. Thousand Oaks, CA: SAGE.
18. Collins, M.H., Hair, J.F., Jr., & Rocco, T. S. (2009). The older-worker-younger-supervisor dyad: A test of the reverse Pygmalion effect. Human Resource Development Quarterly, 20(1), 21-41.
19. Dechant, K. (1999). How managers learn in the knowledge era. Advances in Developing Human Resources, 1, 42-51.
20. Dewey, J. (1938). Experience and education. New York: Collier Books.
21. Dotlich, D.L., Noel, J.L., & Walker, N. (2004). Leadership passages: The personal and professional passages that make or break a leader. San Francisco: Jossey-Bass.
22. Ellinger, A.D., Watkins, K.E., & Bostrom, R.P. (1999). Managers as facilitators of learning in learning organizations. Human Resource Development Quarterly, 10, 105-125.
23. Fleming, R.S. (2008). Survival skills for the new manager. Business Renaissance Quarterly, 3, 127-138.
24. Gabarro, J.J. (2007, January). When a new manager takes charge. Harvard Business Review, 104-117.
25. Gaynor, G.H. (2004). What every new manager needs to know: Making a successful transition to management. New York: AMACOM/American Management Association.
26. Gilley, A., Dixon, P., & Gilley, J.W. (2008). Characteristics of leadership effectiveness: Implementing change and driving innovation in organizations. Human Resource Development Quarterly, 19, 153-169.
27. Glen, P. (2003, August 4). Nurture the new project manager. Computerworld, p. 40.
28. Goldman, E.F. (2008). The power of work experiences: Characteristics critical to developing expertise in strategic thinking. Human Resource Development Quarterly, 19, 217-239.
29. Hall, D.T. (2002). Careers in and out of organizations. Thousand Oaks, CA: SAGE.
30. Hill, L.A. (1992). Becoming a manager: Mastery of a new identity. Boston: Harvard Business School Press.
31. Hill, L.A. (2003). Becoming a new manager: How new managers master the challenges of leadership. Boston: Harvard Business School Press.
32. Hill, L.A. (2007, January). Becoming the boss. Harvard Business Review, 49-56.
33. Ibarra, H. (1999). Provisional selves: Experimenting with image and identity in professional adaptation. Administrative Science Quarterly, 44, 764-791.
34. Knippen, J.T., & Green, T.B. (1999). Most common errors of new managers. Journal of Workplace Learning, 11, 202-208.
35. Kolb, D. (1984). Experiential learning: Experience as the source of learning and development. Upper Saddle River, NJ: Prentice Hall.
36. Kotter, J. (1990). What leaders do. Harvard Business Review, 68(3), 103-111.
37. Korte, R.E. (2009). How newcomers learn the social norms of an organization: A case study of the socialization of newly hired engineers. Human Resource Development Quarterly, 20(3), 285-306.
38. Krantz, E. (n.d.). First-time managers. Retrieved April 8, 2008, from http://www.calipercorp.com/news/CaliperWP-FirstTimeManager.pdf.
39. Larsen, H.H. (2004). Experiential learning as management development: Theoretical perspectives and empirical illustrations. Advances in Developing Human Resources, 6, 486-503.
40. Legnini, M.W. (1994). Developing leaders vs. training administrators in the health services. American Journal of Public Health, 84, 1569-1572.
41. Mezirow, J. (1991). Transformative dimensions of adult learning. San Francisco: Jossey-Bass.
42. Mezirow, J. (2000). Learning to think like an adult: Core concepts of transformation theory. In J. Mezirow & Associates (Eds.), Learning as transformation: Critical perspectives on a theory in progress (pp. 3-34). San Francisco: Jossey-Bass.
43. Miller, J. (2006). Training the rookie manager. CMA Management, 79(9), 14-15.
44. Miller, N. (2000). Learning from experience in adult education. In A. L. Wilson & E. R. Hayes (Eds.), Handbook of adult and continuing education (pp. 71-86). San Francisco: Jossey-Bass.
45. Moustakas, C. (1994). Phenomenological research methods. Thousand Oaks, CA: SAGE.
46. Nancheria, A. (2009). Mismanaged transitions. T&D, 63(10), 18.
47. Owens, P.L. (2006). One more reason not to cut your training budget: The relationship between training and organizational outcomes. Public Personnel Management, 35, 173-172.
48. Pearce, J.A. (1982). Problems facing first-time managers. Human Resource Management, 21(1), 35-38.
49. Saunders, A. (2004, August). How to be a first-time manager. Management Today, pp. 52-56.
50. Schein, E.H. (1978). Career dynamics: Matching individual and organizational needs. Reading, MA: Addison-Wesley.
51. Singh, V., Vinnicombe, S., & James, K. (2006). Constructing a professional identity: How young female managers use role models. Women in Management Review, 21(1), 67-81.
52. Society of Human Resource Management. (2007). Society of Human Resource Management Human Capital Benchmarking Study. Alexandria, VA: Author.
53. Somaya, D., & Williamson, I.O. (2008). Rethinking the war for talent. MIT SLOAN Management review, 49(4), 29-34.
54. Straub, J.T. (1999). The rookie manager. New York: AMACOM/American Management Association.
55. Super, D.E. (1990). A life-span, life-space approach to career development. In D. Brown, L. Brooks, & Associates (Eds.), Career choice and development (2nd ed., pp. 197-261). San Francisco: Jossey-Bass.
56. Sutton, J. (2008). Coaching leadership transitions. In J. L. Noel & D. L. Dotlich (Eds.), The 2008 Pfeiffer annual leadership development (pp. 199-207). San Francisco: Wiley.
57. Tajfel, H. (1981). Social identity and intergroup relations. London: Cambridge University Press.
58. Tajfel, H. (1982). Social psychology of intergroup relations. Annual Review of Psychology, 33, 1-39.
59. Tajfel, H., & Turner, J.C. (1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (pp. 7-24). Chicago: Nelson-Hall.
60. Tobin, M., & Edwards, L.L. (2002). Are psychiatrists equipped for management roles in mental health services? Australian and New Zealand Journal of Psychiatry, 36, 4-8.
61. Usher, R. (1993). Experiential learning or learning from experience: Does it make a difference? In D. Bould, R. Cohen, & D. Walker (Eds.), Using experience for learning (pp. 169-180). Buckingham, UK: SRHE & Open University Press.
62. van Knippenberg, D., van Dick, R., & Tavares, S. (2007). Social identity and social exchange: Identification, support, and withdrawal from the job. Journal of Applied Social Psychology, 37, 457-477.
63. Van Maanen, J., & Schein, E.H. (1977). Toward a theory of organizational socialization. Greenwich, CT: JAI Press.
64. Walker, C.A. (2002, April). Saving your rookie managers from themselves. Harvard Business Review, 3-7.
65. Wallington, P. (2005). Lonely at the top; Congratulations! You're the new boss. And your former colleagues don't like it. CIO, 18(23), 1.
66. Watkins, M. (2003). The first 90 days: Critical success strategies for new leaders at all levels. Boston: Harvard Business School Press.
67. Zaleznik, A. (1988). Managers and leaders: Are they different? In H. Levinson (Ed.), Designing and managing your career (pp. 64-77). Boston: Harvard Business School.