Business process re-engineering in healthcare management: A case study

Business Process Management Journal

Volumn 17, Issue 1, 2011, Pages 42-66

  Bertolini, Massimo ^a   Bevilacqua, M ^b   Ciarapica, F E ^b   Giacchetta, G ^b  

^a UNIVERSITY OF PARMA   (Italy)

^b UNIVERSITÀ POLITECNICA DELLE MARCHE   (Italy)

Author keywords

Business process re engineering; Case studies; Hospitals; Modelling; Simulation

Indexed keywords

EID: 79551481892     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637151111105571     Document Type: Article

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