Autonomous rule induction from data with tolerances in customer relationship management

Expert Systems with Applications

Volumn 38, Issue 5, 2011, Pages 4889-4900

  Tseng, Tzu Liang ^a   Huang, Chun Che ^b   Fan, Yu Neng ^c  

^a UNIVERSITY OF TEXAS AT EL PASO   (United States)

^b NATIONAL CHI NAN UNIVERSITY   (Taiwan)

^c NATIONAL TAIWAN UNIVERSITY   (Taiwan)

Author keywords

Customer relationship management; Data with tolerance; Feature selection; Rough set theory; Rule induction

Indexed keywords

CUSTOMER RELATIONSHIP MANAGEMENT; DATA WITH TOLERANCE; FEATURE SELECTION; ROUGH SET; RULE INDUCTION;

ALGORITHMS; AUTOMATION; CUSTOMER SATISFACTION; DECISION SUPPORT SYSTEMS; DECISION THEORY; FEATURE EXTRACTION; FITS AND TOLERANCES; PUBLIC RELATIONS; SALES;

ROUGH SET THEORY;

EID: 79151475446     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2010.09.098     Document Type: Article

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