Getting help in a crowd: A social emergency alert service

ICE-B 2010 - Proceedings of the International Conference on e-Business

Volumn , Issue , 2010, Pages 207-218

  Geyer Schulz, Andreas ^a   Ovelgönne, Michael ^a   Sonnenbichler, Andreas C ^a  

^a KARLSRUHE INSTITUTE OF TECHNOLOGY   (Germany)

Author keywords

Bystander effect; Emergency recommender; Modularity clustering; Restricted random walk clustering; Social network analysis

Indexed keywords

BYSTANDER EFFECTS; EMERGENCY RECOMMENDER; MODULARITY CLUSTERING; RANDOM WALK CLUSTERING; SOCIAL NETWORK ANALYSIS;

AVAILABILITY; CONCEPTUAL DESIGN; ELECTRIC NETWORK ANALYSIS; ELECTRONIC COMMERCE; RANDOM PROCESSES;

CLUSTER ANALYSIS;

EID: 78751554066     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (44)

1. Android (2010). Android, http://www.android.com/.
2. Batson, C. D., Cochran, P. J., Biederman, M. F., Blosser, J. L., Ryan, M. J., and Vogt, B. (1978). Failure to help when in a hurry: Callousness or conflict? Personality and Social Psychology Bulletin, 4:97-101.
3. Baumeister, R. F, Chesner, S. P., Sanders, P. S., and Tice, D. M. (1995). Who's in charge here? group leaders do lend help in emergencies. Personality and Social Psychology Bulletin, 14:17-22.
4. Borkowski, J. and Lempiainen, J. (2006). Practical network-based techniques for mobile positioning in UMTS. EURASIPJ. Appl. Signal Process., 2006:149-149.
5. Chen, R., Sharman, R., Rao, H. R., and Upadhyaya, S. J. (2008). Coordination in emergency response management. Communications of the ACM, 51(5):66-73.
6. Clark, R. and Word, L. E. (1972). Why don't bystanders help? because of ambiguity? Journal of Personality and Social Psychology, 24:392-400.
7. Comfort, L. K., Kilkon, K., and Zagorecki, A. (2009). Coordination in rapidly evolving disaster response systems: The role of information. American Behavioral Scientist, 48(3):295-313.
8. Cramer, R. E., McMaster, M. R., Bartell, P., and Dragna, M. (1988). Subject competence and the minimization of the bystander effect. Journal of Applied Social Psychology, 18:1133-1148.
9. Darley, J. M. and Batson, C. (1973). "From Jerusalem to Jericho": A study of situational and dispositional variables in helping behavior. Journal of Personality and Social Psychology, 27(1): 100-108.
10. Darley, J. M. and Latane, B. (1968). Bystander intervention in emergencies: Diffusion of responsibility. Journal of Personality and Social Psychology, 8(4):377-383.
11. Eagle, N. and Pentland, A. (2005). Reality mining: Sensing complex social systems. Personal and Ubiquitous Computing, 9:1-14.
12. EU (2006). Directive 2006/24/EC of the European Parliament and of the Council on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks and amending Directive 2002/58/EC.
13. Faraj, S. and Xiao, Y. (2006). Coordination in fast-response organizations. Management Science, 52(8): 1155-1169.
14. Franke, M. and Geyer-Schulz, A. (2009). An update algorithm for restricted random walk clustering for dynamic data sets. Advances in Data Analysis and Classification, 3(l):63-92.
15. Garcia, S. M., Weaver, K., Moskowitz, G. B., and Darley, J. M. (2002). Crowded minds: The implicit bystander effect. Journal of Personality and Social Psychology, 83:843-853.
16. Granovetter, M. (1982). The strength of weak ties: a network theory revisited, chapter 5, pages 105 - 130. Sage Publications, Inc., Beverly Hills, California.
17. Granovetter, M. S. (1973). The strength of weak ties. The American Journal of Sociology, 78(6): 1360-1380.
18. Hoser, B. and Geyer-Schulz, A. (2005). Eigenspectral analysis of hermitian adjacency matrices for the analysis of group substructures. The Journal of Mathematical Sociology, 29(4):265-294.
19. Kikiras, P. and Drakoulis, D. (2004). An integrated approach for the estimation of mobile subscriber geolocation. Wireless Personal Communications, 30(2):217-231.
20. Latane, B. and Darley, J. (1970). The Unresponsive Bystander: Why doesn't he help? Appleton-Century-Crofts, New York.
21. Levine, M., Prosser, A., Evans, D., and Reicher, S. (2005). Identity and emergency intervention: How social group membership and inclusiveness of group boundaries shape helping behavior. Personality and Social Psychology Bulletin, 31(4):443-453.
22. Markey, P. M. (2000). Bystander intervention in computer-mediated communication. Computers in Human Behavior, 16:183-188.
23. Milgram, S. (1970). The experience of living in cities. Science, 167:1461-1468.
24. Miller, D. T. and McFarland, C. (1987). Pluralistic ignorance: When similarity is interpreted as dissimiliarity. Journal of Personality and Social Psychology, 53:298-305.
25. Monin, B. and Norton, M. (2003). Perceptions of a fluid consensus: Uniqueness bias, false consensus, false polarization, and pluralistic ignorance in a water conservation crisis. Personality and Social Psychology Bulletin, 29:559-567.
26. Moriarty, T. (1975). Crime, commitment, and the responsive bystander: Two field experiments. Journal of Personality and Social Psychology, 31:370-376.
27. Nadler, A. and Halabi, S. (2006). Intergroup helping as status relations: Effects of status stability, identification, and type of help on receptivity to high-status group's help. Journal of Personality and Social Psychology, 91(1):97-110.
28. Newman, M. E. J. and Girvan, M. (2004). Finding and evaluating community structure in networks. Physical Review E, 69(2):026113.
29. Open Handset Alliance (2010). Open handset alliance, http://www. openhandsetalliance.com/.
30. Ovelgonne, M. and Geyer-Schulz, A. (2009). Randomized greedy modularity clustering. Technical report, Karlsruhe.
31. Palen, L. and Liu, S. B. (2007). Citizen communication in crisis: Anticipating a future of ict-supported public participation. In CHI 2007 Proceedings, pages 727-736. ACM.
32. Piliavin, I. M., Piliavin, J. A., and Rodin, J. (1975). Costs, diffusion, and the stigmatized victim. Journal of Personality and Social Psychology, 32(3):429-438.
33. Rungg, A. (2010). Privatspäre 2.0. Technical report, Financial Times Deutschland, 17.2.2010, p.25.
34. Rutkowski, G. K., Gruder, C. L., and Romer, D. (1983). Group cohesiveness, social norms, and bystander intervention. Journal of Personality and Social Psychology, 44:545-552.
35. Schwartz, S. H. and Gottlieb, A. (1980). Bystander anonymity and reaction to emergencies. Journal of Personality and Social Psychology, 39:418-430.
36. Shotland, R. L. and Heinold, W. D. (1985). Bystander response to arterial bleeding: Helping skills, the decision-making process, and differentiating the helping response. Journal of Personality and Social Psychology, 49:347-356.
37. Shotland, R. L. and Stebbins, C. A. (1980). Bystander response to rape: Can a victim attract help? Journal of Applied Social Psychology, 10:510-527.
38. Shotland, R. L. and Straw, M. K. (1976). Bystander response to an assault: When a man attacks a woman. Journal of Personality and Social Psychology, 34:990-999.
39. Smith, J. (2003). The nature of personal robbery. Home Office Research Study 254, Home Office Research, Development and Statictics Directorate.
40. Spiegel Online (2009a). Notruf-Mitschnitt belegt Brutalitat der S-Bahn-Prügler. Technical report, Spiegel Online.
41. Spiegel Online (2009b). S-Bahn-Fahrgast stirbt nach brutaler Attacke. Technical report, Spiegel Online.
42. Spiegel Online (2009c). Tödlicher Angriff: Mehrere Menschen beobachteten Munchner S-Bahn-Attacke. Technical report, Spiegel Online.
43. Sturmer, S., Snyder, M., and Omoto, A. M. (2005). Prosocial emotions and helping: The moderating role of group membership. Journal of Personality and Social Psychology, 88(3): 532-546.
44. Yuan, Y. and Detlor, B. (2005). Intelligent mobile crisis response systems. Communications of the ACM, 48(2):95-98.