메뉴 건너뛰기




Volumn 12, Issue 5, 2010, Pages 552-572

Crisis management in higher education: What have we learned from Virginia tech?

Author keywords

case study; change management; crisis management; higher education

Indexed keywords


EID: 78651479814     PISSN: 15234223     EISSN: 15523055     Source Type: Journal    
DOI: 10.1177/1523422310394433     Document Type: Article
Times cited : (51)

References (34)
  • 2
    • 0034424008 scopus 로고    scopus 로고
    • From threat-rigidity to flexibility: Toward a learning model of autogenic crisis on organizations
    • Barnett, C.K., & Pratt, M.G. (2000). From threat-rigidity to flexibility: Toward a learning model of autogenic crisis on organizations, Journal of Organizational Change Management, 13(1), 74-88.
    • (2000) Journal of Organizational Change Management , vol.13 , Issue.1 , pp. 74-88
    • Barnett, C.K.1    Pratt, M.G.2
  • 7
    • 70450134933 scopus 로고    scopus 로고
    • Virginia Tech weighs hundreds of recommendations and acts on some
    • Fischer, K. (2008). Virginia Tech weighs hundreds of recommendations and acts on some. Chronicle of Higher Education, 54(32), A15.
    • (2008) Chronicle of Higher Education , vol.54 , Issue.32
    • Fischer, K.1
  • 8
    • 78651513535 scopus 로고    scopus 로고
    • Hewitt Associates' Report on Crisis Communication., Retrieved from
    • Hewitt Associates' Report on Crisis Communication. (2004). Communicating with employees during times of crisis. Retrieved fromhttp://www.hewittassociates.com/Intl/NA/en-S/KnowledgeCenter/Article sReports/ArticleDetail.aspx?cid=1680.
    • (2004) Communicating with Employees during Times of Crisis
  • 9
    • 65249172489 scopus 로고    scopus 로고
    • Crisis planning: Survey results from hurricane Katrina and implications for performance improvement professionals
    • Hutchins, H., Annulis, H., & Gaudet, C. (2007). Crisis planning: Survey results from hurricane Katrina and implications for performance improvement professionals. Performance Improvement Quarterly, 20(3/4), 27-51.
    • (2007) Performance Improvement Quarterly , vol.20 , Issue.3-4 , pp. 27-51
    • Hutchins, H.1    Annulis, H.2    Gaudet, C.3
  • 10
    • 78651511778 scopus 로고    scopus 로고
    • Crisis management in organization: The role of human resource development
    • Hutchins, H. M., & Wang, J. (Eds.). In, Thousand Oaks, CA: SAGE
    • Hutchins, H. M., & Wang, J. (Eds.). (2008a). Crisis management in organization: The role of human resource development. In Advances in Developing Human Resources (pp. 299-445). Thousand Oaks, CA: SAGE.
    • (2008) Advances in Developing Human Resources , pp. 299-445
  • 11
    • 84992882838 scopus 로고    scopus 로고
    • Organizational crisis management and human resource development: A review of the literature and implications to HRD research and practice
    • Hutchins, H.M., & Wang, J. (2008b). Organizational crisis management and human resource development: A review of the literature and implications to HRD research and practice. Advances in Developing Human Resources, 10(3), 310-330.
    • (2008) Advances in Developing Human Resources , vol.10 , Issue.3 , pp. 310-330
    • Hutchins, H.M.1    Wang, J.2
  • 13
    • 78651485230 scopus 로고    scopus 로고
    • Media General News Service, Retrieved from
    • Media General News Service. (2008). Virginia Tech: Lessons learned, changes made one year later. Retrieved fromhttp://www.wsls.com/sls/news/local/new_river_valley/vt_tragedy/artic le/virginia_tech_lessons_learned_changes_made_one_year_later/9184/.
    • (2008) Virginia Tech: Lessons Learned, Changes Made One Year Later
  • 15
    • 46249088307 scopus 로고    scopus 로고
    • How prepared are America's colleges and universities for major crises? Assessing the state of crisis management
    • Mitroff, I.I. (2006). How prepared are America's colleges and universities for major crises? Assessing the state of crisis management. The Magazine of Higher Learning, 38(1), 61-67.
    • (2006) The Magazine of Higher Learning , vol.38 , Issue.1 , pp. 61-67
    • Mitroff, I.I.1
  • 17
    • 84992838862 scopus 로고    scopus 로고
    • Using scenarios to develop crisis managers: Applications of scenario planning and scenario-based training
    • Moats, J.B., Chermack, T.J., & Dooley, L.M. (2008). Using scenarios to develop crisis managers: Applications of scenario planning and scenario-based training. Advances in Developing Human Resources, 10(3), 397-424.
    • (2008) Advances in Developing Human Resources , vol.10 , Issue.3 , pp. 397-424
    • Moats, J.B.1    Chermack, T.J.2    Dooley, L.M.3
  • 20
    • 84965454733 scopus 로고
    • Preparing for the worst: The process of effective crisis management
    • Reilly, A.H. (1993). Preparing for the worst: The process of effective crisis management. Industrial and Environmental Crisis Quarterly, 7(2), 115-143.
    • (1993) Industrial and Environmental Crisis Quarterly , vol.7 , Issue.2 , pp. 115-143
    • Reilly, A.H.1
  • 21
    • 84992797316 scopus 로고    scopus 로고
    • The role of human resource development competencies in facilitating effective crisis communication
    • Reilly, A.H. (2008). The role of human resource development competencies in facilitating effective crisis communication. Advances in Developing Human Resources, 10(3), 331-351.
    • (2008) Advances in Developing Human Resources , vol.10 , Issue.3 , pp. 331-351
    • Reilly, A.H.1
  • 22
    • 84864018432 scopus 로고    scopus 로고
    • The impact of crisis
    • In E. L. Zdziarski II, N. W. Dunkel, J. M. Rollo, & Associates (Eds.), (pp.3-34), San Francisco: Jossey-Bass
    • Rollo, J.M., & Zdziarski, E.L., II. (2007). The impact of crisis. In E. L. Zdziarski II, N. W. Dunkel, J. M. Rollo, & Associates (Eds.), Campus crisis management (pp.3-34). San Francisco: Jossey-Bass.
    • (2007) Campus Crisis Management
    • Rollo, J.M.1    Zdziarski II, E.L.2
  • 23
    • 84965506931 scopus 로고
    • Crisis theory/practice: Towards a sustainable future
    • Shrivastava, P. (1993). Crisis theory/practice: Towards a sustainable future. Industrial & Environment Crisis Quarterly, 7(1), 23-42.
    • (1993) Industrial & Environment Crisis Quarterly , vol.7 , Issue.1 , pp. 23-42
    • Shrivastava, P.1
  • 24
    • 7244250991 scopus 로고    scopus 로고
    • Thinking the unthinkable-Leadership's role in creating behavioral readiness for crisis management
    • Smits, S.J., & Ally, N.E. (2003). Thinking the unthinkable-Leadership's role in creating behavioral readiness for crisis management. Comprehensive Review, 13(1), 1-23.
    • (2003) Comprehensive Review , vol.13 , Issue.1 , pp. 1-23
    • Smits, S.J.1    Ally, N.E.2
  • 25
    • 84992882421 scopus 로고    scopus 로고
    • Responding to the demands of crisis: Issues around future developments in theory and practice
    • In D. Smith & D. Elliott (Eds.), New York: Routledge
    • Smith, D., & Elliott, D. (2006). Responding to the demands of crisis: Issues around future developments in theory and practice. In D. Smith & D. Elliott (Eds.), Key readings in crisis management (pp. 415-425). New York: Routledge.
    • (2006) Key Readings in Crisis Management , pp. 415-425
    • Smith, D.1    Elliott, D.2
  • 27
    • 78651470142 scopus 로고    scopus 로고
    • The Roanoke Times, Retrieved from
    • The Roanoke Times. (2007). Fact file: Deadliest shootings in the U.S Retrieved fromhttp://www.msnbc.msn.com/id/18140540/.
    • (2007) Fact File: Deadliest Shootings in the U.S
  • 28
    • 84992828478 scopus 로고    scopus 로고
    • Human resource development transcends disciplinary boundaries
    • Torraco, R.J. (2005) Human resource development transcends disciplinary boundaries. Human Resource Development Review, 4(3), 251-253.
    • (2005) Human Resource Development Review , vol.4 , Issue.3 , pp. 251-253
    • Torraco, R.J.1
  • 29
    • 78651512063 scopus 로고    scopus 로고
    • Federal Firearms Regulations Reference Guide
    • U.S. Bureau of Alcohol, Tobacco, Firearms, & Explosives, Retrieved from, Washington, DC: U.S. Government Printing Office
    • U.S. Bureau of Alcohol, Tobacco, Firearms, & Explosives (2005). Federal Firearms Regulations Reference Guide (ATF Publication 5300.4). Washington, DC: U.S. Government Printing Office. Retrieved fromhttp://www.atf.gov/publications/download/p/atf-p-5300-4.pdf.
    • (2005) ATF Publication
  • 30
    • 70549096820 scopus 로고    scopus 로고
    • Virginia Tech Review Panel, Retrieved from
    • Virginia Tech Review Panel. (2007). Report of the Virginia Tech Review Panel. Retrieved fromhttp://www.governor.virginia.gov/TempContent/techPanelReport.cfm.
    • (2007) Report of the Virginia Tech Review Panel
  • 31
    • 84992887625 scopus 로고    scopus 로고
    • Developing organizational learning capacity in crisis management
    • Wang, J. (2008) Developing organizational learning capacity in crisis management. Advances in Developing Human Resources, 10(3), 425-444.
    • (2008) Advances in Developing Human Resources , vol.10 , Issue.3 , pp. 425-444
    • Wang, J.1
  • 32
    • 68049136258 scopus 로고    scopus 로고
    • Crisis-management plans are untested, survey says
    • Williams, A.J. (2007). Crisis-management plans are untested, survey says. Chronicle of Higher Education, 54(8), A25.
    • (2007) Chronicle of Higher Education , vol.54 , Issue.8
    • Williams, A.J.1
  • 33
    • 84992882876 scopus 로고    scopus 로고
    • Linking crisis management and leadership competencies: The role of human resource development
    • Wooten, L.P., & James, E.H. (2008). Linking crisis management and leadership competencies: The role of human resource development. Advances in Developing Human Resources, 10(3), 352-379.
    • (2008) Advances in Developing Human Resources , vol.10 , Issue.3 , pp. 352-379
    • Wooten, L.P.1    James, E.H.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.