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Volumn 2, Issue 1, 2004, Pages 154-177

Internal customer relationship management (IntCRM) a framework for achieving customer relationship management from the inside out

Author keywords

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Indexed keywords


EID: 78651423741     PISSN: 17277051     EISSN: 18105467     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (15)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.