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Volumn 32, Issue 1, 2011, Pages 111-128

Organisational quality and organisational change: Interconnecting paths to effectiveness

Author keywords

Australia; Change management; Libraries; Organizational change; Quality management; Universities

Indexed keywords


EID: 78650479578     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435121111102629     Document Type: Article
Times cited : (28)

References (18)
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  • 2
    • 78650463167 scopus 로고    scopus 로고
    • Agency Australian Universities Quality, available at
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    • (2010) Report of an Audit of Latrobe University
  • 7
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    • The five pillars of organizational excellence
    • Harrington, H.J. (2005), "The five pillars of organizational excellence" in Handbook of Business Strategy, Vol. 6, No. 1, pp. 107-14.
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    • Harrington, H.J.1
  • 8
    • 65949089589 scopus 로고    scopus 로고
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    • IBM Global (2008), Making Change Work Study, available at: www-935.ibm.com/services/us/gbs/bus/pdf/gbe03100-usen-03-making-change-work.pdf (accessed 31 January 2010).
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    • Global, I.B.M.1
  • 9
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    • La Trobe University, Melbourne, 2007, available at, (accessed 19 February 2010)
    • Johnson, P. (2007), Repositioning La Trobe University: A Green Paper, La Trobe University, Melbourne, 2007, available at: http://pandora.nla.gov.au/tep/77521 (accessed 19 February 2010).
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    • Johnson, P.1
  • 10
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    • La Trobe University, Melbourne, available at, (accessed 19 February 2010)
    • Johnson, P. (2009), La Trobe University; Strategic Options, La Trobe University, Melbourne, available at: www.latrobe.edu.au/staff/assets/downloads/strategic-options-paper.pdf (accessed 19 February 2010).
    • (2009) La Trobe University; Strategic Options
    • Johnson, P.1
  • 12
    • 0002324201 scopus 로고
    • Why transformation efforts fail
    • Kotter, J.P. (1995), "Why transformation efforts fail" in Harvard Business Review, Vol. 73, No. 2, pp. 12-20.
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  • 13
    • 0003621845 scopus 로고    scopus 로고
    • Harvard Business School Press, Boston, MA
    • Kotter, J.P. (1996), Leading Change, Harvard Business School Press, Boston, MA.
    • (1996) Leading Change
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  • 15
    • 13644259918 scopus 로고    scopus 로고
    • in Library Management in a Changing Environment, Proceedings of the 25th IATUL Conference, Kraków, Poland, 30 May-3 June 2004, available at, (accessed 31 January 2010)
    • McGregor, F. (2004), "Quality management/change management: two sides of the same coin?", in Library Management in a Changing Environment, Proceedings of the 25th IATUL Conference, Kraków, Poland, 30 May-3 June 2004, available at: http://ro.uow.edu.au/asdpapers/28/ (accessed 31 January 2010).
    • (2004) Quality management/change management: Two sides of the same coin?
    • McGregor, F.1
  • 17
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    • In this issue
    • Webber, A. (1988), "In this issue" in Harvard Business Review, Vol. 66, No. 1, p. 4.
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  • 18
    • 84986139373 scopus 로고    scopus 로고
    • Demonstrating quality in academic libraries
    • Broady-Preston, J. and Preston, J. (1999), "Demonstrating quality in academic libraries" in New Library World, Vol. 100, No. 1148, pp. 124-9.
    • (1999) New Library World , vol.100 , Issue.1148 , pp. 124-129
    • Broady-Preston, J.1    Preston, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.