-
1
-
-
78650504345
-
-
available at, (accessed 6 February 2010)
-
Allen, M. (2006), "Why do we need to reimagine libraries?", available at: http://blogs.nla.gov.au/labs/2009/11/06/why-do-we-need-to-reimagine-libraries-margaret-allen-ceo-state-library-of-western-australia/ (accessed 6 February 2010).
-
(2006)
Why do we need to reimagine libraries?
-
-
Allen, M.1
-
2
-
-
78650463167
-
-
Agency Australian Universities Quality, available at
-
Australian Universities Quality Agency (2010), Report of an Audit of Latrobe University, available at: www.auqa.com.au/files/reports/auditreport_ltu_2010.doc.
-
(2010)
Report of an Audit of Latrobe University
-
-
-
3
-
-
0004064781
-
-
Prentice-Hall, London, 2nd ed
-
Balogun, J. and Hailey, V. (2004), Exploring Strategic Change, 2nd ed., Prentice-Hall, London.
-
(2004)
Exploring Strategic Change
-
-
Balogun, J.1
Hailey, V.2
-
6
-
-
21544478381
-
-
John Wiley & Sons, Milton
-
Graetz, F., Rimmer, M., Lawrence, A. and Smith, A. (2000), Managing Organisational Change, John Wiley & Sons, Milton.
-
(2000)
Managing Organisational Change
-
-
Graetz, F.1
Rimmer, M.2
Lawrence, A.3
Smith, A.4
-
7
-
-
78650469440
-
The five pillars of organizational excellence
-
Harrington, H.J. (2005), "The five pillars of organizational excellence" in Handbook of Business Strategy, Vol. 6, No. 1, pp. 107-14.
-
(2005)
Handbook of Business Strategy
, vol.6
, Issue.1
, pp. 107-114
-
-
Harrington, H.J.1
-
8
-
-
65949089589
-
-
available at, (accessed 31 January 2010)
-
IBM Global (2008), Making Change Work Study, available at: www-935.ibm.com/services/us/gbs/bus/pdf/gbe03100-usen-03-making-change-work.pdf (accessed 31 January 2010).
-
(2008)
Making Change Work Study
-
-
Global, I.B.M.1
-
9
-
-
78650481313
-
-
La Trobe University, Melbourne, 2007, available at, (accessed 19 February 2010)
-
Johnson, P. (2007), Repositioning La Trobe University: A Green Paper, La Trobe University, Melbourne, 2007, available at: http://pandora.nla.gov.au/tep/77521 (accessed 19 February 2010).
-
(2007)
Repositioning La Trobe University: A Green Paper
-
-
Johnson, P.1
-
10
-
-
78650439998
-
-
La Trobe University, Melbourne, available at, (accessed 19 February 2010)
-
Johnson, P. (2009), La Trobe University; Strategic Options, La Trobe University, Melbourne, available at: www.latrobe.edu.au/staff/assets/downloads/strategic-options-paper.pdf (accessed 19 February 2010).
-
(2009)
La Trobe University; Strategic Options
-
-
Johnson, P.1
-
11
-
-
0003882918
-
-
Free Press, New York, NY
-
Kanter, E.M., Stein, B.A. and Jick, T.D. (1992), The Challenge of Organizational Change: How Companies Experience it and Leaders Guide it, Free Press, New York, NY.
-
(1992)
The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It
-
-
Kanter, E.M.1
Stein, B.A.2
Jick, T.D.3
-
12
-
-
0002324201
-
Why transformation efforts fail
-
Kotter, J.P. (1995), "Why transformation efforts fail" in Harvard Business Review, Vol. 73, No. 2, pp. 12-20.
-
(1995)
Harvard Business Review
, vol.73
, Issue.2
, pp. 12-20
-
-
Kotter, J.P.1
-
13
-
-
0003621845
-
-
Harvard Business School Press, Boston, MA
-
Kotter, J.P. (1996), Leading Change, Harvard Business School Press, Boston, MA.
-
(1996)
Leading Change
-
-
Kotter, J.P.1
-
15
-
-
13644259918
-
-
in Library Management in a Changing Environment, Proceedings of the 25th IATUL Conference, Kraków, Poland, 30 May-3 June 2004, available at, (accessed 31 January 2010)
-
McGregor, F. (2004), "Quality management/change management: two sides of the same coin?", in Library Management in a Changing Environment, Proceedings of the 25th IATUL Conference, Kraków, Poland, 30 May-3 June 2004, available at: http://ro.uow.edu.au/asdpapers/28/ (accessed 31 January 2010).
-
(2004)
Quality management/change management: Two sides of the same coin?
-
-
McGregor, F.1
-
16
-
-
78650482687
-
What is quality?
-
Technisch Universität, München, Germany, available at, (accessed 31 January 2010)
-
Newton, J. (2007), "What is quality?", Embedding Quality Culture in Higher Education: A Selection of Papers from the 1st European Forum for Quality Assurance, 23-25 November 2006, Technisch Universität, München, Germany, pp. 14-20, available at: www.eua.be/fileadmin/user_upload/files/Publications/EUA_QA_Forum_publication.pdf (accessed 31 January 2010).
-
(2007)
Embedding Quality Culture in Higher Education: A Selection of Papers from the 1st European Forum for Quality Assurance, 23-25 November 2006
, pp. 14-20
-
-
Newton, J.1
-
17
-
-
78650468979
-
In this issue
-
Webber, A. (1988), "In this issue" in Harvard Business Review, Vol. 66, No. 1, p. 4.
-
(1988)
Harvard Business Review
, vol.66
, Issue.1
, pp. 4
-
-
Webber, A.1
-
18
-
-
84986139373
-
Demonstrating quality in academic libraries
-
Broady-Preston, J. and Preston, J. (1999), "Demonstrating quality in academic libraries" in New Library World, Vol. 100, No. 1148, pp. 124-9.
-
(1999)
New Library World
, vol.100
, Issue.1148
, pp. 124-129
-
-
Broady-Preston, J.1
Preston, J.2
|