Modernizing Bangladesh public administration through e-governance: Benefits and challenges

Government Information Quarterly

Volumn 28, Issue 1, 2011, Pages 54-65

  Bhuiyan, Shahjahan H ^a  

^a KIMEP UNIVERSITY   (Kazakhstan)

Author keywords

Bangladesh; Corruption; E governance; Poverty reduction; Public administration

Indexed keywords

EID: 78649905686     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2010.04.006     Document Type: Article

References (118)

1. Adiga, A. (2004). State of disgrace. Time Asia, 164(14).
2. Agarwal P. Economic growth and poverty reduction: evidence from Kazakhstan. Asian Development Review 2007, 24(2):90-115.
3. Ahmed N. Non-party Caretaker Government in Bangladesh: experience and prospect 2004, University Press, Dhaka.
4. Alamgir J. Bangladesh's fresh start. Journal of Democracy 2009, 20(3):41-55.
5. Al-Amin, Z. (March 28, 2009). Modern banking revamps Bangladesh economy. Media Ladder. Retrieved October 11, 2009, from http://man.inwent-iij-lab.org/group2/2009/08/03/model-banking-revamp_Ban gladesh.
6. Al-Samarrai S. The impact of governance on education inequality: evidence from Bangladesh. Public Administration and Development 2009, 29(3):167-179.
7. Aminuzzaman S., Baldersheim H., Jamil I. Talking back! Empowerment and mobile phones in rural Bangladesh: a study of the village phone scheme of Grameen Bank. Contemporary South Asia 2003, 12(3):327-348.
8. Ashraf M., Hanisch J., Swatman P. ICT intervention in the "Chandanbari" village of Bangladesh: Results from a field study. Information System Frontiers 2009, 11(2):155-166.
9. As-Saber S.N., Srivastava A., Hossain K. Information technology law and e-Government: a developing country perspective. Journal of Administration and Governance 2006, 1(1):84-101.
10. Babu H.M.H. IT work plan for implementing digital Bangladesh (in Bengali). Computer Jagat 2009, 18(12):37-39.
11. Bayes A., Braun J.V., Akhter R. Village pay phones and poverty reduction: Insights from a Grameen Bank initiative in Bangladesh. ZEF Discussion Papers on Development Policy 1999, Paper No. 8. ZEF, University of Bonn, Bonn.
12. BBS.(Bangladesh Bureau of Statistics) Statistical pocket book Bangladesh 2008 2009, Bangladesh Bureau of Statistics, Ministry of Planning, Dhaka.
13. BBS Data collection and dissemination of ICT statistics: The Bangladesh experience Retrieved September 27, 2009, from. http://new.unctad.org/upload/Bangkok/Bangladesh.pdf.
14. BEI.(Bangladesh Enterprise Institute) Study of eGovernment in Bangladesh 2004, Author, Dhaka.
15. Bhatnagar S. e-Government and access to information. A background paper of Transparency International's global corruption report 2003 2003, Transparency International, Berlin.
16. Bhuiyan S.H. The caretaker government in Bangladesh: an appraisal of its formation. Politics Administration and Change 2003, 40:33-51.
17. Bhuiyan S.H. e-Government in Bangladesh: prospects and challenges. Journal of Politics and Administration 2006, 1(1):105-118.
18. Bhuiyan S.H. e-Government in Kazakhstan: challenges and its role to development. Public Organization Review: A Global Journal 2010, 10(1):31-47.
19. Caiden G.E. Toward a general theory of official corruption. Asian Journal of Public Administration 1988, 10(1):3-20.
20. Centre for Governance Studies The state of governance report in Bangladesh 2006: Knowledge, perception and reality 2006, Centre for Governance Studies, BRAC University and BRAC Research and Evaluation Division, Dhaka.
21. Cho Y.H., Choi B.-D. e-Government to combat corruption: the case of Seoul Metropolitan Government. International Journal of Public Administration 2005, 27(10):719-735.
22. Chowdhury N. The potential of ICTs for export diversification, job creation and poverty reduction in Bangladesh. Emerging issues in Bangladesh economy: A review of Bangladesh's development 2008, 2005-2006. Centre for Policy Dialogue and University Press, Dhaka. R. Sobhan (Ed.).
23. Duncombe R. Analysing ICT applications for poverty reduction via micro-enterprise using the livelihood framework. Development Informatics Working Paper Series 2006, Paper No. 27. Institute for Development Policy and Management (IDPM), University of Manchester, Manchester, UK.
24. Foley P., Alfonso X. e-Government and the transformation agenda. Public Administration 2009, 87(2):371-396.
25. Gartner GartnerEXP says a majority of e-Government initiatives fail or fall short of expectation 2002, GartnerEXP, Stamford, CT.
26. Gubbins M. Global IT spending by sector. Computing 2004, April 8. Retrieved November 7, 2009, from http://www.computing.co.uk.
27. Hagerty D.T. Bangladesh in 2007: democracy interrupted political and environmental challenges ahead. Asian Survey 2008, 48(1):177-183.
28. Haldenwang C. Electronic government (e-Government) and development. The European Journal of Development Research 2004, 16(2):417-432.
29. Hamner M., Al-Qahtani F. Enhancing the case for electronic government in developing nations: a people-centric study focused in Saudi Arabia. Government Information Quarterly 2009, 26(1):137-143.
30. Haque M.S. E-governance in India: its impact on relations among citizens, politicians and public servants. International Review of Administrative Sciences 2002, 68(2):231-250.
31. Haque M.S. The contextless nature of public administration in Third World societies. International Review of Administrative Sciences 1996, 62(3):315-329.
32. Hasan S. Prospects of IT in Bangladesh: the case of election pledges of the major political parties. The Bangladesh Journal of Resources and Development 2002, 1(1):119-126.
33. Heeks R. Information technology and public sector corruption. Information System and Public Sector Management Working Paper Series 1998, Paper No. 4. IDPM, University of Manchester, Manchester, UK.
34. Heeks R. Understanding e-governance for development. i-Government Working Paper Series 2001, Paper No. 11. IDPM, University of Manchester, Manchester, UK.
35. Holliday I. Building e-Government in East and Southeast Asia: regional rhetoric and national (in)action. Public Administration and Development 2002, 22(4):323-335.
36. Hossain A. State of telecommunication/ICT indicators in Bangladesh. World Telecommunication/ICT indicators meeting in Geneva, Switzerland. February 10-11, 2005 2005.
37. Hossain F. E-governance initiatives in developing countries: helping the rich? Or, creating opportunities for the poor?. Asian Affairs 2005, 27(4):5-23.
38. Iftekharuzzaman. (2009). Implementing right to information in Bangladesh: Opportunities and challenges. A key-note paper presented at the International Conference on "RTI Implementation: Laws, Institutions and Citizens" organized by the RTI Forum, Dhaka, June 21-22.
39. IMF (International Monetary Fund) Bangladesh: Poverty Reduction Strategy Paper. IMF Country Report 2005, No. 5/410. IMF, Washington, DC.
40. Islam Y.M., Doyle K.O. Distance education via SMS technology in rural Bangladesh. American Behavioral Scientist 2008, 52(1):87-96.
41. ITU (International Telecommunication Union) Measuring the information society: The ICT development index 2009, International Telecommunication Union, Geneva, Switzerland.
42. Jackson P. Electronic government in Bangladesh: prospects and approaches. Bangladesh Journal of Public Administration 2000, 9(1&2):79-96.
43. Jacobs C. How to bring about change in the Bangladesh civil service? Attempts to change mindsets, behaviours and practice. Public Administration and Development 2009, 29(3):218-227.
44. Jafri A., Dongre A., Tripathi V.N., Aggrawal A., Shrivastava S. Information communication technologies and governance: the Gyandoot experiment in Dhar District of Madhya Pradesh, India. Working Paper 2002, No. 160. Overseas Development Institute, London, Retrieved September 10, 2009, from http://www.odi.org.uk/resources/download/2012.pdf.
45. Jaggi, A. (2003). Information and communication technology and poverty reduction in India. Paper presented at the United Nations Economic and Social Commission for Asia and the Pacific. Bangkok, Thailand. August 27-28.
46. James J. From origins to implications: key aspects in the debate over the digital divide. Journal of Information Technology 2007, 22(3):284-295.
47. JOBS/IRIS ICT sub-sector study in Bangladesh 2005, IRIS Centre, Jobs Project, University of Maryland, Dhaka.
48. Jreisat J. Governance in a globalizing world. International Journal of Public Administration 2004, 27(13-14):1003-1029.
49. Kabir, A. (November 14, 2008). Discourse on e-governance: Bottomline. The Daily Star. Retrieved November 14, 2008, from http://www.thedailystar.net/pf_story.php?nid=63243.
50. Karim, H. N. (2009, July 26). Breathing life into ICT task force. The Daily Star. Retrieved September 5, 2009, from http://www.thedailystar.net/story.php?nid+98574.
51. Kaur S., Mathiyalagan N. Social dimension of e-Government: poverty perspective Retrieved September 12, 2009, from. http://www.iceg.net/2007/books/3/11_359_3.pdf.
52. Kelles-Viitanen A. The role of ICT in poverty reduction Retrieved October 14, 2009, from. http://www.etla.fi/files/895_FES_03_1-role_of_ict.pdf.
53. Khan M.O.F. Information and communication technology (ICT): status, issues and future development plans of Bangladesh Retrieved September 5, 2009, from. http://www.adb.org/documents/events/Bangladesh_Country_Paper.pdf.
54. Khan M.M. Political and administrative corruption: Concepts, comparative experiences and Bangladesh case. From government to governance: Expanding the horizon of public administration to public management 2009, University Press, Dhaka.
55. Kim C.-K. A cross-national analysis of global e-Government. Public Organization Review: A Global Journal 2007, 7(4):317-329.
56. Kim S., Kim H.J., Lee H. An institutional analysis of an e-Government system for anti-corruption: The case of OPEN. Government Information Quarterly 2009, 26(1):42-50.
57. Knox C. Dealing with sectoral corruption in Bangladesh: Developing citizen involvement. Public Administration and Development 2009, 29(2):117-132.
58. Kundu A.K. Country paper on information society statistics: Bangladesh. A joint workshop of ITU, UNESCAP, and APT on capacity building on information society statistics: infrastructure, household and other Indicators, Bangkok 2007, Retrieved October 10, 2009, from http://www.itu.int/ITU-D/ict/conferences/bangkok07/index.html.
59. Lenk K. e-Government in Europe: Uniform solutions for all countries?. Information Polity 2006, 11(3&4):189-196.
60. MDG Monitor Tracking the Millennium Development Goals (Bangladesh) Retrieved March 3, 2010, from. http://www.mdgmonitor.org/factsheets_00.cfm?c=BGD&cd=50.
61. MOSICT.(The Ministry of Science and Information and Communication Technology) The national ICT policy 2009 2009, MOSICT, Dhaka.
62. Momen, M. (2009). Bangladesh in 2008: Déjà vu again or a return to democracy? Asian Survey, 49(1), 66-73.
63. Monga A. e-Government in India: Opportunities and challenges. Journal of Administration and Governance 2008, 3(2):52-61.
64. Morgeson F.V., Mithas S. Does e-Government measures up to e-business? Comparing end user perceptions of U.S. Federal Government and e-business web sites. Public Administration Review 2009, 69(4):740-752.
65. Mursalin, T. E. (2009, February 8). Towards Vision 2021 of a digital Bangladesh. The Financial Express. Retrieved June 26, 2009, from . http://www.thefinancialexpress-bd.com/2009/02/0858247.html.
66. Nagi E.A., Hamdan M. Computerization and e-government implementation in Jordan: Challenges, obstacles and successes. Government Information Quarterly 2009, 26(4):577-583.
67. Pathak R.D., Naz R., Rahman H., Smith R.F.I., Agarwal N.A. E-governance to cut corruption in public service delivery: A case study of Fiji. International Journal of Public Administration 2009, 32(5):415-437.
68. Pathak R.D., Singh G., Belwal R., Naz R., Smith R.F.I. E-governance, corruption and public service delivery: A comparative study of Fiji and Ethiopia. Journal of Administration and Governance 2008, 3(1):65-79.
69. Pathak R.D., Singh G., Belwal R., Smith R.F.I. E-governance and corruption-developments and issues in Ethiopia. Public Organization Review: A Global Journal 2007, 7(2):195-208.
70. PIU (Performance and Innovation Unit) e.gov: Electronic government services for the 21st Century 2000, Cabinet Office, London.
71. Postnote (The Parliamentary Office of Science and Technology). (2006). ICT in developing countries. 261, 1-4.
72. Quah J.S.T. Curbing Asian corruption: An impossible dream?. Current History 2006, 105(690):176-179.
73. Robinson, J. J. (2009, August 14). Global IT spending to drop 6 percent. Information Age. Retrieved October 17, 2009, from . http://www.information-age.com.
74. Roknuzzaman M. A survey of internet access in a large public university in Bangladesh. International Journal of Education and Development Using Information and Communication Technology 2006, 2(3):86-105.
75. Rose R. The internet and governance in a global context. Journal of Public Policy 2005, 25(1):1-3.
76. Ruud A.E. Corruption as everyday practice: The public-private divide in local Indian society. Forum for Development Studies 2000, 27(2):271-292.
77. Sæbø Ø., Rose J., Flak L.S. The shape of eParticipation: Characterizing an emerging research area. Government Information Quarterly 2008, 25(3):400-428.
78. Saxena K.B.C. Towards excellence in e-governance. International Journal of Public Sector Management 2005, 18(6):498-513.
79. Schuppan T. e-Government in developing countries: Experiences from sub-Saharan Africa. Government Information Quarterly 2009, 26(1):118-127.
80. Shalini R.T. Are Mauritians ready for e-Government services?. Government Information Quarterly 2009, 26(3):536-539.
81. Shim D.C., Eom T.H. e-Government and anti-corruption: Empirical analysis of international data. International Journal of Public Administration 2008, 31(3):298-316.
82. Shim D.C., Eom T.H. Anticorruption effects of information and communication technology (ICT) and social capital. International Review of Administrative Sciences 2009, 75(1):99-116.
83. Siddiqi, H. (2009, March 15). Managing digital Bangladesh 2021. The Daily Star. Retrieved June 26, 2009, from . http://www.thedailystar.net/newDesign/news-details.php?nid=79698.
84. Siddiquee N.A., Mohamed M.Z. Paradox of public sector reforms in Malaysia: A good governance perspective. Public Administration Quarterly 2007, 31(3):284-312.
85. Smelser N. The methodology of comparative analysis. Comparative Research Methods 1973, 45-52. Prentice-Hall, Englewood Cliffs, NJ. D. Warwick, S. Osherson (Eds.).
86. Smelser N. Comparative Methods in the Social Sciences 1976, Prentice-Hall, Englewood Cliffs, NJ.
87. Spence R. Information and communication technologies (ICTs) for poverty reduction: When, where and how? Retrieved October 3, 2009, from. http://web.idrc.ca/uploads/user-S/1074024575110618469203RS_ICT-Pov_18_Ju ly.pdf.
88. Sreekumar T.T. Decrypting e-governance: Narratives, power play and participation in the Gyandoot Intranet. Electronic Journal on Information Systems in Developing Countries 2007, 22(4):1-24. Retrieved October 9, 2009, from http://www.ejisdc.org/ojs2/index.php/ejisdc/article/viewfile/465/223.
89. Symonds M. Government and the internet: no gain without pain. The Economist 2000, 355:s9-s14.
90. The Daily Star Water projects: Government officials blamed for 84 percent corruption Retrieved September 18, 2008, from. http://www.thedailystar.net/pf_story.php?nid=43055.
91. The Daily Star E-tendering by June next year Retrieved September 14, 2009, from. http://www.thedailystar.net/newdesign/news-details.php?nid=105735.
92. The Daily Star. (2010, January 8). Govt.s 1-year performance rating (a special supplement). xix(349), 4.
93. The Daily Star Muhit admits lag in execution of district budget and PPP steps Retrieved March 4, 2010, from. http://www.thedailystar.net/newDesign/news-details.php?nid=128160.
94. The Daily Star Telecoms plan unveiled Retrieved March 5, 2010, from. http://www.thedailystar.net/newDesign/print_news.php?nid=128470.
95. Transparency International Corruption perceptions index Retrieved September 29, 2009, from. http://www.transparency.org/policy_research/surveys_indices/cpi/2002.
96. Transparency International Corruption perceptions index Retrieved September 27, 2009, from. http://www.transparency.org/policy_research/surveys_indices/cpi/2003.
97. Transparency International Corruption perceptions index Retrieved September 27, 2009, from. http://www.transparency.org/policy_research/surveys_indices/cpi/2004.
98. Transparency International Corruption perceptions index Retrieved September 27, 2009, from. http://www.transparency.org/policy_research/surveys_indices/cpi/2006.
99. Transparency International Corruption perceptions index Retrieved September 27, 2009, from. http://www.transparency.org/policy_research/surveys_indices/cpi/2006.
100. Transparency International Corruption perceptions index Retrieved September 27, 2009, from. http://www.transparency.org/policy_research/surveys_indices/cpi/2007.
101. Transparency International Corruption perceptions index Retrieved September 27, 2009, from. http://www.transparency.org/policy_research/surveys_indices/cpi/2008.
102. Transparency International Corruptions perceptions index 2009 Retrieved March 3, 2010, from. http://www.ti-bangladesh.org/CPI/CPI2009/CPI-2009-allDocs.pdf.
103. UN (United Nations) United Nations e-Government survey 2008: From e-Government to connected governance 2008, United Nations, New York.
104. UN/ASPA (United Nations/American Society for Public Administration) Benchmarking e-Government: A global perspective 2002, UN/ASPA, New York.
105. UNDESA e-Government as a 'free lunch?. Development administration 2003, 106:6-8.
106. UNDP Human development report 2009- HDI ranking Retrieved October 17, 2009, from. http://hdr.undp.org/en/statistics.
107. UNDP (United Nations Development Program) UNDP plays prominent role in BDF 2010 Retrieved March 2, 2010, from. http://www.undp.org.bd/info/events.php?d=11&newsid=523&t=In%20Ne ws.
108. Wald A., Koblo R. ICT and poverty reduction: Mobile telecommunications advancing fast. Rural 21: International Journal for Rural Development 2008, 6:11-13.
109. Webster J., Watson R.T. Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly 2002, 26(2):xiii-xxiii.
110. Werlin H.H. Corruption and foreign aid in Africa. Orbis 2005, 49(3):517-527.
111. West D.M. e-Government and the transformation of service delivery and citizen attitude. Public Administration Review 2004, 64(1):15-27.
112. Wong W., Welch E. Does e-Government promote accountability? A comparative analysis of website openness and government accountability. Governance: An International Journal of Policy, Administration, and Institutions 2004, 17(2):275-297.
113. World Bank World development report 1990, The World Bank, Washington, DC.
114. World Bank Bangladesh: Government that works-reforming the public sector 1996, University Press, Dhaka.
115. World Bank Poverty assessment for Bangladesh: Creating opportunities and bridging the East-West divide. Bangladesh Development Series 2008, Paper No. 26. The World Bank Office, Dhaka.
116. World Public Sector Report e-Government at the crossroads 2003, UN Department of Economic and Social Affairs, New York.
117. Zafarullah H., Rahman R. The impaired state: Assessing state capacity and governance in Bangladesh. International Journal of Public Sector Management 2008, 21(7):739-752.
118. Zafarullah H., Siddique N.A. Dissecting public sector corruption in Bangladesh: Issues and problems of control. Public Organization Review: A Global Journal 2001, 1(4):465-486.