A test of the job demands-resources model with HIV/AIDS volunteers

Journal of HIV/AIDS and Social Services

Volumn 9, Issue 4, 2010, Pages 332-355

  Cox, Stephen ^a   Pakenham, Kenneth I ^b   Cole, Sally ^b  

^a QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

^b UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

Burnout; Job demands resources model; Volunteers

Indexed keywords

ACQUIRED IMMUNE DEFICIENCY SYNDROME; COMMUNITY HEALTH WORKER; HEALTH CARE; HUMAN IMMUNODEFICIENCY VIRUS; SOCIAL IMPACT; WORKING CONDITIONS;

AUSTRALIA;

EID: 78649732089     PISSN: 15381501     EISSN: 1538151X     Source Type: Journal    
DOI: 10.1080/15381501.2010.525461     Document Type: Article

References (40)

1. Acker, G. M. (1999). The impact of clients' mental illness on social workers' job satisfaction and burnout. Health and Social Work, 24, 112-119.
2. Bacharach, S. B., Bamberger, P., & Conley, S. (1991). Work-home conflict among nurses and engineers: Mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior, 12, 39-53.
3. Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10, 170-180.
4. Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2003). Dual processes at work in a call centre: An application of the job demands-resources model. European Journal of Work and Organizational Psychology, 12, 393-417.
5. Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demandsresources model to predict burnout and performance. Human Resource Management, 43, 83-104.
6. Beck, A. T., Steer, R. A., & Garbin, M. G. (1988). Psychometric properties of the Beck Depression Inventory: Twenty years of evaluation. Clinical Psychology Review, 8, 77-100.
7. Bennett, L., Ross, M. W., & Sunderland, R. (1996). The relationship between recognition, rewards and burnout in AIDS caring. AIDS Care, 8, 145-153.
8. Burgess, A. P., Irving, G., & Riccio, M. (1993). The reliability and validity of a symptom checklist for use in HIV infection: A preliminary analysis. International Journal of STD & AIDS, 4, 333-338.
9. Byrne, B. (1994). Testing for the factorial validity, replication, and invariance of a measuring instrument: A paradigmatic application based on the Maslach Burnout Inventory. Multivariate Behavioral Research, 29, 289-311.
10. Cheung, F. Y., & Tang, C. S. (2007). The influence of emotional dissonance and resources at work on job burnout among Chinese human service employees. International Journal of Stress Management, 14, 72-87.
11. Claxton, R. P. R., Catalan, J., & Burgess, A. P. (1998). Psychological distress and burnout among buddies: Demographic, situational and motivational factors. AIDS Care, 10, 175-190.
12. Cordes, C. L., Dougherty, T. W., & Blum, M. (1997). Patterns of burnout among managers and professionals: A comparison of models. Journal of Organizational Behavior, 18, 685-701.
13. Crook, J., Weir, R., Willms, D., & Egdorf, T. (2006). Experiences and benefits of volunteering in a community AIDS organisation. Journal of the Association of Nurses in AIDS Care, 17, 39-45.
14. Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499-512.
15. Grube, B., Beckerman, N., & Strug, D. (2002). Examining the unique stresses and rewards of HIV=AIDS work: Then and now. Journal of HIV/AIDS & Social Services, 1(2), 5-20.
16. Gueritault-Chalvin, V., Kalichman, S. C., Demi, A., & Patterson, J. L. (2000). Workrelated stress and occupational burnout in AIDS caregivers: Test of a coping model with nurses providing AIDS care. AIDS Care, 12, 149-161.
17. Guinan, J. J., McCallum, L. W., Painter, L., Dykes, J., & Gold, J. (1991). Stressors and rewards of being an AIDS emotional-support volunteer: A scale for use by caregivers for people with AIDS. AIDS Care, 3, 137-150.
18. Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43, 495-513.
19. Halbesleben, J. R. B., & Buckley, M. R. (2004). Burnout in organizational life. Journal of Management, 30, 859-879.
20. Held, M. B., & Brann, M. (2007). Recognizing HIV/AIDS volunteers' stressors and desire for support. AIDS Care, 19, 212-214.
21. Hobfoll, S. E. (1989). Conservation of resources. A new attempt at conceptualizing stress. American Psychologist, 44, 513-24.
22. Katz, S., & Akpom, C. A. (1976). A measure of primary sociobiological functions. International Journal of Health Services, 6, 493-507.
23. Koeske, G. F., Kirk, S. A., Koeske, R. D., & Rauktis, M. B. (1994). Measuring the Monday blues: Validation of a job satisfaction scale for the human services. Social Work Research, 18, 27-35.
24. Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.
25. Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81, 123-133.
26. Leiter, M. P., & Maslach, C. (1988). The impact of interpersonal environment on organizational commitment. Journal of Organizational Behavior, 9, 297-308.
27. Lewig, K. A., Xanthopoulou, D., Bakker, A. B., Dollard, M. F., & Metzer, J. C. (2007). Burnout and connectedness among Australian volunteers: A test of the Job Demands-Resources model. Journal of Vocational Behavior, 71, 429-445.
28. Llorens, S., Bakker, A. B., Schaufeli, W., & Salanova, M. (2006). Testing the robustness of the Job Demands-Resources model. International Journal of Stress Management, 13, 378-391.
29. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99-113.
30. Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.
31. Raphael, B., Kelly, B., Dunne, M., & Greig, R. (1990). Psychological distress among volunteer AIDS counsellors. The Medical Journal of Australia, 152, 275.
32. Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organisations. Administrative Science Quarterly, 15, 150-163.
33. Ross, M. W., Greenfield, S. A., & Bennett, L. (1999). Predictors of dropout and burnout in AIDS volunteers: A longitudinal study. AIDS Care, 11, 723-731.
34. Salanova, M., Agut, S., & Peiro, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate. Journal of Applied Psychology, 90, 1217-1227.
35. Sargent, L. D., & Terry, D. J. (2000). The moderating role of social support in Karasek's job strain model. Work and Stress, 14, 245-261.
36. Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25, 293-315.
37. Sethi, V., Barrier, T. A., & King, R. C. (1999). An examination of the correlates of burnout in information systems professionals. Information Resources Management Journal, 12, 5-13.
38. Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7, 422-445.
39. Singh, J., Goolsby, J. R., & Rhoads, G. K. (1994). Behavioral and psychological consequences of boundary spanning burnout for customer service representatives. Journal of Marketing Research, 31, 558-569.
40. Zellars, K. L., Hochwarter, W. A., Perrewe, P. L., Miles, A. K., & Kiewitz, C. (2001). Beyond self-efficacy: Interactive effects of role conflict and perceived collective efficacy. Journal of Managerial Issues, 13, 483-499.