Response rates for mailout survey-driven studies in patients with head and neck cancer

Head and Neck

Volumn 32, Issue 12, 2010, Pages 1585-1591

  Goldstein, David P ^a   Eskander, Antoine ^b   Chepeha, Douglas B ^c   Ringash, Jolie ^b   Irish, Jonathan ^a   Davis, Aileen M ^d  

^a UNIVERSITY OF TORONTO   (Canada)

^b UNIVERSITY OF TORONTO   (Canada)

^c UNIVERSITY OF MICHIGAN   (United States)

^d UNIVERSITY HEALTH NETWORK   (Canada)

Author keywords

cancer; head and neck cancer; mailout study; nonresponse bias; questionnaire; response rate; survey

Indexed keywords

ARTICLE; DISABILITIES OF THE ARM SHOULDER AND HAND QUESTIONNAIRE; HEAD AND NECK CANCER; HEALTH SURVEY; HUMAN; NONRESPONSE BIAS; POSTAL MAIL; PRIORITY JOURNAL; QUESTIONNAIRE;

HEAD AND NECK NEOPLASMS; HEALTH SURVEYS; HUMANS; NECK DISSECTION; PATIENT COMPLIANCE; POSTAL SERVICE; QUALITY OF LIFE; QUESTIONNAIRES;

EID: 78649683072     PISSN: 10433074     EISSN: 10970347     Source Type: Journal    
DOI: 10.1002/hed.21363     Document Type: Article

References (26)

1. Shah N, Averill PM,. Third-year medical students' understanding, knowledge, and attitudes toward the use of electroconvulsive therapy: a pre-exposure and postexposure survey. J ECT 2009; 25: 261-264.
2. Garber JS, Madigan EA, Click ER, Fitzpatrick JJ,. Attitudes towards collaboration and servant leadership among nurses, physicians, and residents. J Interprof Care 2009; 23: 331-340.
3. Tringali S, Grayeli AB, Bouccara D, et al. A survey of satisfaction and use among patients fitted with a BAHA. Eur Arch Otorhinolaryngol 2008; 265: 1461-1464.
4. Conner-Spady BL, Sanmuga-Sunderam S, Courtright P, McGurran JJ, Noseworthy TW,; Steering Committee of the Western Canada Waiting List Project. Determinants of patient satisfaction with cataract surgery and length of time on the waiting list. Br J Ophthalmol 2004; 88: 1305-1309.
5. Ashworth M,. When response rates do matter. BMJ 2001; 322: 675.
6. Dillman DA,. Mail and telephone surveys: the total design method. New York: Wiley, 1978.
7. Dillman DA,. Mail and internet surveys: the tailored design method. 2nd edition. New York: Wiley, 2000.
8. Matsuda T, Marche H, Grosclaude P, Clement S,. Participation behavior of bladder cancer survivors in a medical follow-up survey on quality of life in France. Eur J Epidemiol 2004; 19: 313-321.
9. Rosoff PM, Werner C, Clipp EC, Guill AB, Bonner M, Demark-Wahnefried W,. Response rates to a mailed survey targeting childhood cancer survivors: a comparison of conditional versus unconditional incentives. Cancer Epidemiol Biomarkers Prev 2005; 14: 1330-1332.
10. Hocking JS, Lim MS, Read T, Hellard M,. Postal surveys of physicians gave superior response rates over telephone interviews in a randomized trial. J Clin Epidemiol 2006; 59: 521-524.
11. Balter KA, Bälter O, Fondell E, Lagerros YT,. Web-based and mailed questionnaires: a comparison of response rates and compliance. Epidemiology 2005; 16: 577-579.
12. Kalantar JS, Talley NJ,. The effects of lottery incentive and length of questionnaire on health survey response rates: a randomized study. J Clin Epidemiol 1999; 52: 1117-1122.
13. Puffer S, Porthouse J, Birks Y, Morton V, Torgerson D,. Increasing response rates to postal questionnaires: a randomised trial of variations in design. J Health Serv Res Policy 2004; 9: 213-217.
14. Taylor KS, Counsell CE, Harris CE, Gordon JC, Fonseca SC, Lee AJ,. In a randomized study of envelope and ink color, colored ink was found to increase the response rate to a postal questionnaire. J Clin Epidemiol 2006; 59: 1326-1330.
15. Etter JF, Cucherat M, Perneger TV,. Questionnaire color and response rates to mailed surveys. A randomized trial and a meta-analysis. Eval Health Prof 2002; 25: 185-199.
16. Sharp L, Cochran C, Cotton SC, Gray NM, Gallagher ME,; TOMBOLA group. Enclosing a pen with a postal questionnaire can significantly increase the response rate. J Clin Epidemiol 2006; 59: 747-754.
17. White E, Carney PA, Kolar AS,. Increasing response to mailed questionnaires by including a pencil/pen. Am J Epidemiol 2005; 162: 261-266.
18. Peters TJ, Harvey IM, Backmann MO, Eachus JI,. Does requesting sensitive information on postal questionnaires have an impact on response rates? A randomised controlled trial in the south west of England. J Epidemiol Community Health 1998; 52: 130.
19. Shah S, Harris TJ, Rink E, DeWilde S, Victor CR, Cook DG,. Do income questions and seeking consent to link medical records reduce survey response rates? A randomised controlled trial among older people. Br J Gen Pract 2001; 51: 223-225.
20. Edwards P, Roberts I, Clarke M, et al. Methods to increase response rates to postal questionnaires. Cochrane Database Syst Rev 2007; 2: MR000008.
21. Edwards P, Roberts I, Clarke M, et al. Increasing response rates to postal questionnaires: systemic review. BMJ 2002; 324: 1183.
22. Leece P, Bhandari M, Sprague S, Swiontkowski MF, Schemitsch EH, Tornetta P,. Does flattery work? A comparison of 2 different cover letters for an international survey of orthopedic surgeons. Can J Surg 2006; 49: 90-95.
23. McKenzie-McHarg K, Tully L, Gates S, Ayers S, Brocklehurst P,. Effect on survey response rate of hand written versus printed signature on a covering letter: randomised controlled trial [ISRCTN67566265]. BMC Health Serv Res 2005; 5: 52.
24. Nakesh RA, Hutton JL, Jorstad-Stein EC, et al. Maximising response to postal questionnaires-a systematic review of randomised trials in health research. BMC Med Res Methodol 2006; 6: 5.
25. Dillman DA,. Mail and internet surveys: the tailored design method. New York: John Wiley and Sons; 1999.
26. Wensing M, Schattenberg G,. Initial nonresponders had an increased response rate after repeated questionnaire mailings. J Clin Epidemiol 2005; 58: 959-961.