메뉴 건너뛰기




Volumn 38, Issue 3, 2011, Pages 1814-1822

GSM churn management by using fuzzy c-means clustering and adaptive neuro fuzzy inference system

Author keywords

ANFIS; Churn management; Data mining; Soft computing; Telecom churn prediction

Indexed keywords

ADAPTIVE NEURO-FUZZY INFERENCE SYSTEM; ANFIS; CHURN MANAGEMENT; CRITICAL ISSUES; CUSTOMER SERVICES; FINANCIAL INFORMATION; FUZZY C MEANS CLUSTERING; FUZZY C-MEANS CLUSTERING ALGORITHMS; GLOBAL SERVICES; GSM OPERATORS; INPUT FEATURES; MOBILE COMMUNICATIONS; NEURO FUZZY CLASSIFIER; POPULATION DATA; PREDICTION MODEL; TELECOM; X-MEANS;

EID: 78049528360     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2010.07.110     Document Type: Article
Times cited : (47)

References (24)
  • 2
    • 0013391977 scopus 로고    scopus 로고
    • Extracting fuzzy rules from data for function approximation and pattern classification
    • S.L. Chiu Extracting fuzzy rules from data for function approximation and pattern classification D. Dubois, H. Prade, R. Yager, Fuzzy information engineering: A guided tour of applications 1997 John Wiley & Sons Chapter 9
    • (1997) Fuzzy Information Engineering: A Guided Tour of Applications
    • Chiu, S.L.1
  • 4
    • 0015644825 scopus 로고
    • A fuzzy relative of the ISODATA process and its use in detecting compact well-separated clusters
    • J.C. Dunn A fuzzy relative of the ISODATA process and its use in detecting compact well-separated clusters Journal of Cybernetics 3 1973 32 57
    • (1973) Journal of Cybernetics , vol.3 , pp. 32-57
    • Dunn, J.C.1
  • 7
    • 0035341898 scopus 로고    scopus 로고
    • Customer retention loyalty and satisfaction in the German mobile cellular telecommunications market
    • T.J. Gerpott, W. Rams, and A. Schindler Customer retention loyalty and satisfaction in the German mobile cellular telecommunications market Telecommunications Policy 25 10-11 2001 885 906
    • (2001) Telecommunications Policy , vol.25 , Issue.1011 , pp. 885-906
    • Gerpott, T.J.1    Rams, W.2    Schindler, A.3
  • 8
    • 33847659604 scopus 로고    scopus 로고
    • Computer assisted customer churn management: State of the art and future trends
    • J. Hadden, A. Tiwari, R. Roy, and D. Ruta Computer assisted customer churn management: State of the art and future trends Journal of Computers and Operations Research 34 10 2005 2902 2917
    • (2005) Journal of Computers and Operations Research , vol.34 , Issue.10 , pp. 2902-2917
    • Hadden, J.1    Tiwari, A.2    Roy, R.3    Ruta, D.4
  • 11
    • 0026925677 scopus 로고
    • Self-learning fuzzy controllers based on temporal back propagation
    • J.-S.R. Jang Self-learning fuzzy controllers based on temporal back propagation IEEE Transactions on Neural Networks 3 5 1992 714 723
    • (1992) IEEE Transactions on Neural Networks , vol.3 , Issue.5 , pp. 714-723
    • Jang, J.-S.R.1
  • 18
    • 45449126257 scopus 로고
    • Sturcture identification of fuzzy model
    • M. Sugeno, and G.T. Kang Sturcture identification of fuzzy model Fuzzy Sets and Systems 28 1988 15 33
    • (1988) Fuzzy Sets and Systems , vol.28 , pp. 15-33
    • Sugeno, M.1    Kang, G.T.2
  • 19
    • 0021892282 scopus 로고
    • Fuzzy identification of systems and its application to modeling and control
    • T. Takagi, and M. Sugeno Fuzzy identification of systems and its application to modeling and control IEEE Transactions on Systems Man and Cybernetics 15 1985 116 132
    • (1985) IEEE Transactions on Systems Man and Cybernetics , vol.15 , pp. 116-132
    • Takagi, T.1    Sugeno, M.2
  • 20
    • 0002906650 scopus 로고
    • An approach to fuzzy reasoning method
    • Y. Tsukamato An approach to fuzzy reasoning method M.M. Gupta, R.K. Ragade, R.R. Yager, Advances in fuzzy set theory and applications 1979 North-Holland Amsterdam 137 149
    • (1979) Advances in Fuzzy Set Theory and Applications , pp. 137-149
    • Tsukamato, Y.1
  • 21
    • 0036696364 scopus 로고    scopus 로고
    • Turning telecommunications call details to churn prediction: A data mining approach
    • C.P. Wei, and I-T. Chiu Turning telecommunications call details to churn prediction: A data mining approach Journal of Expert Systems with Applications 23 2002 103 112
    • (2002) Journal of Expert Systems with Applications , vol.23 , pp. 103-112
    • Wei, C.P.1    Chiu, I.-T.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.