메뉴 건너뛰기




Volumn 63, Issue 7, 2010, Pages 927-954

The battered apple: An application of stressor-emotion-control/support theory to teachers' experience of violence and bullying

Author keywords

conflict; interpersonal; stress; support; teachers; violence; workplace bullying

Indexed keywords


EID: 78049404179     PISSN: 00187267     EISSN: 1741282X     Source Type: Journal    
DOI: 10.1177/0018726709349518     Document Type: Article
Times cited : (88)

References (63)
  • 1
    • 0035999319 scopus 로고    scopus 로고
    • Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior
    • Ajzen I. (2002) Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior. Journal of Applied Social Psychology 32: 665-683.
    • (2002) Journal of Applied Social Psychology , vol.32 , pp. 665-683
    • Ajzen, I.1
  • 2
    • 0031502846 scopus 로고    scopus 로고
    • Petty tyranny in organizations: A preliminary examination of antecedents and consequences
    • Ashforth BE (1997) Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences 14(2): 126-140.
    • (1997) Canadian Journal of Administrative Sciences , vol.14 , Issue.2 , pp. 126-140
    • Ashforth, B.E.1
  • 3
    • 0007129129 scopus 로고
    • Work design, role conflict, and role ambiguity: The case of elementary and secondary schools
    • Bacharach SB, Bamberger P., and Mitchell S. (1990) Work design, role conflict, and role ambiguity: The case of elementary and secondary schools. Educational Evaluation and Policy Analysis 12(4): 415-432.
    • (1990) Educational Evaluation and Policy Analysis , vol.12 , Issue.4 , pp. 415-432
    • Bacharach, S.B.1    Bamberger, P.2    Mitchell, S.3
  • 5
    • 0038107125 scopus 로고    scopus 로고
    • The ripple effect: Emotional contagion and its influence on group behavior
    • Barsade SG (2002) The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly 47(4): 644-675.
    • (2002) Administrative Science Quarterly , vol.47 , Issue.4 , pp. 644-675
    • Barsade, S.G.1
  • 6
    • 44949148148 scopus 로고    scopus 로고
    • Stressed out in the classroom
    • Black S (2003) Stressed out in the classroom. The American School Board Journal 190(10): 36-38.
    • (2003) The American School Board Journal , vol.190 , Issue.10 , pp. 36-38
    • Black, S.1
  • 7
    • 34548192195 scopus 로고    scopus 로고
    • The phenomenology of principal mistreatment: Teachers' perspectives
    • Blasé J, Blasé J (2003) The phenomenology of principal mistreatment: Teachers' perspectives. Journal of Educational Administration 41(4): 367-422.
    • (2003) Journal of Educational Administration , vol.41 , Issue.4 , pp. 367-422
    • Blasé, J.1    Blasé, J.2
  • 9
    • 38049176902 scopus 로고    scopus 로고
    • Unseen injustice; Incivility as modern discrimination in organizations
    • Cortina LM (2008) Unseen injustice; Incivility as modern discrimination in organizations. Academy of Management Review 33(1): 55-75.
    • (2008) Academy of Management Review , vol.33 , Issue.1 , pp. 55-75
    • Cortina, L.M.1
  • 10
    • 0002768245 scopus 로고
    • Stress, coping and problem solving
    • Cox T. (1987) Stress, coping and problem solving. Work and Stress 1(1): 5-14.
    • (1987) Work and Stress , vol.1 , Issue.1 , pp. 5-14
    • Cox, T.1
  • 13
    • 84985200021 scopus 로고
    • Social support and occupational stress: Effects of talking to others
    • Fenlason KJ, Beehr TA (1994) Social support and occupational stress: Effects of talking to others. Journal of Organizational Behavior 15(2): 157-175.
    • (1994) Journal of Organizational Behavior , vol.15 , Issue.2 , pp. 157-175
    • Fenlason, K.J.1    Beehr, T.A.2
  • 14
    • 84986674633 scopus 로고
    • The development of an instrument to measure occupational stress in teachers: The Teacher Stress Inventory
    • Fimian MJ (1984) The development of an instrument to measure occupational stress in teachers: The Teacher Stress Inventory. Journal of Occupational Psychology 57(4): 277-293.
    • (1984) Journal of Occupational Psychology , vol.57 , Issue.4 , pp. 277-293
    • Fimian, M.J.1
  • 16
    • 33645931989 scopus 로고    scopus 로고
    • The many roles of control in a stressor-emotion theory of counterproductive work behavior
    • In: Perrewé PL, Ganster DC (eds), Oxford: Elsevier
    • Fox S., Spector PE (2006) The many roles of control in a stressor-emotion theory of counterproductive work behavior. In: Perrewé PL, Ganster DC (eds) Research in Occupational Stress and Well Being. Oxford: Elsevier.
    • (2006) Research in Occupational Stress and Well Being
    • Fox, S.1    Spector, P.E.2
  • 17
    • 14644422235 scopus 로고    scopus 로고
    • Racial/ethnic bullying: Exploring links between bullying and racism in the U.S. workplace
    • Fox S., Stallworth LE (2005) Racial/ethnic bullying: Exploring links between bullying and racism in the U.S. workplace. Journal of Vocational Behavior 66(3): 438-456.
    • (2005) Journal of Vocational Behavior , vol.66 , Issue.3 , pp. 438-456
    • Fox, S.1    Stallworth, L.E.2
  • 18
    • 78049389517 scopus 로고    scopus 로고
    • Bullying and mobbing in the workplace and the potential role of mediation and arbitration pursuant to the proposed National Employment Dispute Resolution Act
    • Published Proceedings of The 51st Annual Meeting of the National Academy of Arbitrators, San Francisco, CA
    • Fox S., Stallworth LE (2008) Bullying and mobbing in the workplace and the potential role of mediation and arbitration pursuant to the proposed National Employment Dispute Resolution Act. Published Proceedings of The 51st Annual Meeting of the National Academy of Arbitrators, San Francisco, CA.
    • (2008)
    • Fox, S.1    Stallworth, L.E.2
  • 19
    • 0034114726 scopus 로고    scopus 로고
    • Burnout in teachers: Shattered dreams of impeccable professional performance
    • Friedman IA (2000) Burnout in teachers: Shattered dreams of impeccable professional performance. Journal of Clinical Psychology 56(5): 595-606.
    • (2000) Journal of Clinical Psychology , vol.56 , Issue.5 , pp. 595-606
    • Friedman, I.A.1
  • 20
    • 0004254245 scopus 로고
    • Measurement of worker control
    • Final report to the National Institute of Occupational Safety and Health, Contract No. 88-79187
    • Ganster DC (1988) Measurement of worker control. Final report to the National Institute of Occupational Safety and Health, Contract No. 88-79187.
    • (1988)
    • Ganster, D.C.1
  • 21
    • 0032400004 scopus 로고    scopus 로고
    • Occupational stress, burnout, and health in teachers: A methodological and theoretical analysis
    • Guglielmi RS, Tatrow K. (1998) Occupational stress, burnout, and health in teachers: A methodological and theoretical analysis. Review of Educational Research 68(1): 61-99.
    • (1998) Review of Educational Research , vol.68 , Issue.1 , pp. 61-99
    • Guglielmi, R.S.1    Tatrow, K.2
  • 22
    • 31944446416 scopus 로고    scopus 로고
    • The construct validity of an alternative measure of burnout: Investigating the English translation of the Oldenburg Burnout Inventory
    • Halbesleben JRB, Demerouti E. (2005) The construct validity of an alternative measure of burnout: Investigating the English translation of the Oldenburg Burnout Inventory. Work & Stress 19(3): 208-220.
    • (2005) Work & Stress , vol.19 , Issue.3 , pp. 208-220
    • Halbesleben, J.R.B.1    Demerouti, E.2
  • 23
    • 0346342905 scopus 로고    scopus 로고
    • Organisational effects of bullying
    • In: Einarsen S, Hoel H, Zapf D, and Cooper CL (eds), London: Taylor & Francis
    • Hoel H., Einarsen S., and Cooper CL (2003) Organisational effects of bullying. In: Einarsen S, Hoel H, Zapf D, and Cooper CL (eds) Bullying and Emotional Abuse in the Workplace. London: Taylor & Francis, 145-161.
    • (2003) Bullying and Emotional Abuse in the Workplace , pp. 145-161
    • Hoel, H.1    Einarsen, S.2    Cooper, C.L.3
  • 24
    • 4544265040 scopus 로고    scopus 로고
    • Bullying is detrimental to health, but all bullying behaviours are not necessarily equally damaging
    • Hoel H., Faragher B., and Cooper CL (2004) Bullying is detrimental to health, but all bullying behaviours are not necessarily equally damaging. British Journal of Guidance and Counseling 32(3): 367-387.
    • (2004) British Journal of Guidance and Counseling , vol.32 , Issue.3 , pp. 367-387
    • Hoel, H.1    Faragher, B.2    Cooper, C.L.3
  • 25
    • 70449587412 scopus 로고    scopus 로고
    • Available at: (accessed 5 March 2008)
    • Jose PE (2003) ModGraph-I. Available at: http://www.victoria.ac.nz/psyc/staff/paul-jose/files/modgraph/modgraph.php (accessed 5 March 2008).
    • (2003) ModGraph-I
    • Jose, P.E.1
  • 26
    • 84955518653 scopus 로고
    • Job demands, job decision latitude, and mental strain: Implications for job redesign
    • Karasek RA (1979) Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly 24(2): 285-308.
    • (1979) Administrative Science Quarterly , vol.24 , Issue.2 , pp. 285-308
    • Karasek, R.A.1
  • 28
    • 0002705795 scopus 로고    scopus 로고
    • Emotional abuse in the workplace: Conceptual and empirical issues
    • Keashly L. (1998) Emotional abuse in the workplace: Conceptual and empirical issues. Journal of Emotional Abuse 1(1): 85-117.
    • (1998) Journal of Emotional Abuse , vol.1 , Issue.1 , pp. 85-117
    • Keashly, L.1
  • 31
    • 34548180539 scopus 로고    scopus 로고
    • Voices in the social construction of bullying at work: Exploring multiple realities in further and higher education
    • Lewis D. (2003) Voices in the social construction of bullying at work: Exploring multiple realities in further and higher education. International Journal of Management & Decision Making 4(1): 65-81.
    • (2003) International Journal of Management & Decision Making , vol.4 , Issue.1 , pp. 65-81
    • Lewis, D.1
  • 33
    • 36949029394 scopus 로고    scopus 로고
    • Intensive remedial identity work: Responses to workplace bullying trauma and stigmatization
    • Lutgen-Sandvig P. (2008) Intensive remedial identity work: Responses to workplace bullying trauma and stigmatization. Organization 15(1): 97-119.
    • (2008) Organization , vol.15 , Issue.1 , pp. 97-119
    • Lutgen-Sandvig, P.1
  • 35
    • 0018357290 scopus 로고
    • Controllability and human stress: Method, evidence and theory
    • Miller SM (1979) Controllability and human stress: Method, evidence and theory. Behavior Research and Therapy 17(4): 287-304.
    • (1979) Behavior Research and Therapy , vol.17 , Issue.4 , pp. 287-304
    • Miller, S.M.1
  • 37
    • 0004148153 scopus 로고    scopus 로고
    • NIOSH (National Institute of Occupational Safety and Health), Available at
    • NIOSH (National Institute of Occupational Safety and Health) (2008) Stress at work. Available at: http://www.cdc.gov/niosh/topics/stress/.
    • (2008) Stress at Work
  • 39
    • 0033442650 scopus 로고    scopus 로고
    • An examination of attributions and emotions in the transactional approach to the organizational stress process
    • Perrewé PL, Zellars KL (1999) An examination of attributions and emotions in the transactional approach to the organizational stress process. Journal of Organizational Behavior 20(5): 739-752.
    • (1999) Journal of Organizational Behavior , vol.20 , Issue.5 , pp. 739-752
    • Perrewé, P.L.1    Zellars, K.L.2
  • 41
    • 34547892041 scopus 로고    scopus 로고
    • Bullying at work: A perspective from Britain and North America
    • In: Fox S, Spector PE (eds), Washington, DC: APA Press
    • Rayner C., Keashly LL (2005) Bullying at work: A perspective from Britain and North America. In: Fox S, Spector PE (eds) Counterproductive Work Behavior: Investigations of Actors and Targets. Washington, DC: APA Press, 271-296.
    • (2005) Counterproductive Work Behavior: Investigations of Actors and Targets , pp. 271-296
    • Rayner, C.1    Keashly, L.L.2
  • 43
    • 0023339955 scopus 로고
    • Job-related stress, social support, and burnout among classroom teachers
    • Russell DW, Altmaier E., and Van Velzen D. (1987) Job-related stress, social support, and burnout among classroom teachers. Journal of Applied Psychology 72(2): 269-274.
    • (1987) Journal of Applied Psychology , vol.72 , Issue.2 , pp. 269-274
    • Russell, D.W.1    Altmaier, E.2    van Velzen, D.3
  • 44
    • 0017980080 scopus 로고
    • A social information processing approach to job attitudes and task design
    • Salancik GR, Pfeffer J. (1978) A social information processing approach to job attitudes and task design. Administrative Science Quarterly 23(2): 224-253.
    • (1978) Administrative Science Quarterly , vol.23 , Issue.2 , pp. 224-253
    • Salancik, G.R.1    Pfeffer, J.2
  • 46
    • 21144460988 scopus 로고
    • Social accounts in conflict situations: Using explanations to manage conflict
    • Sitkin SB, Bies RJ (1993) Social accounts in conflict situations: Using explanations to manage conflict. Human Relations 46(3): 349-371.
    • (1993) Human Relations , vol.46 , Issue.3 , pp. 349-371
    • Sitkin, S.B.1    Bies, R.J.2
  • 47
    • 27144482448 scopus 로고    scopus 로고
    • The stressor-emotion model of counterproductive work behavior (CWB)
    • In: Fox S, Spector PE (eds), Washington, DC: APA Press
    • Spector PE, Fox S. (2005) The stressor-emotion model of counterproductive work behavior (CWB). In: Fox S, Spector PE (eds) Counterproductive Work Behavior: Investigations of Actors and Targets. Washington, DC: APA Press, 151-174.
    • (2005) Counterproductive Work Behavior: Investigations of Actors and Targets , pp. 151-174
    • Spector, P.E.1    Fox, S.2
  • 48
    • 77049112496 scopus 로고    scopus 로고
    • Theorizing about the deviant citizen: An attributional explanation of the interplay of organizational citizenship and counterproductive work behavior
    • doi:10.1016/j.hrmr.2009.06.002
    • Spector PE, Fox S. (2009) Theorizing about the deviant citizen: An attributional explanation of the interplay of organizational citizenship and counterproductive work behavior. Human Resource Management Review doi:10.1016/j.hrmr.2009.06.002.
    • (2009) Human Resource Management Review
    • Spector, P.E.1    Fox, S.2
  • 49
    • 0032177778 scopus 로고    scopus 로고
    • Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory
    • Spector PE, Jex SM (1998) Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology 3(4): 356-367.
    • (1998) Journal of Occupational Health Psychology , vol.3 , Issue.4 , pp. 356-367
    • Spector, P.E.1    Jex, S.M.2
  • 50
    • 0023959551 scopus 로고
    • The relationship of job stressors to affective, health, and performance outcomes: A comparison of multiple data sources
    • Spector PE, Dwyer DJ, and Jex SM (1988) The relationship of job stressors to affective, health, and performance outcomes: A comparison of multiple data sources. Journal of Applied Psychology 73(1): 11-19.
    • (1988) Journal of Applied Psychology , vol.73 , Issue.1 , pp. 11-19
    • Spector, P.E.1    Dwyer, D.J.2    Jex, S.M.3
  • 53
    • 84970331440 scopus 로고
    • Job stress among primary and secondary schoolteachers: Its relationship to ill-being
    • Sutton RI (1984) Job stress among primary and secondary schoolteachers: Its relationship to ill-being. Work & Occupations 11(1): 7-28.
    • (1984) Work & Occupations , vol.11 , Issue.1 , pp. 7-28
    • Sutton, R.I.1
  • 54
    • 0034340873 scopus 로고    scopus 로고
    • Consequences of abusive supervision
    • Tepper BJ (2000) Consequences of abusive supervision. Academy of Management Journal 43(2): 178-190.
    • (2000) Academy of Management Journal , vol.43 , Issue.2 , pp. 178-190
    • Tepper, B.J.1
  • 55
    • 0019591181 scopus 로고
    • Will it hurt less if I can control it? A complex answer to a simple question
    • Thompson SC (1981) Will it hurt less if I can control it? A complex answer to a simple question. Psychological Bulletin 90(1): 89-101.
    • (1981) Psychological Bulletin , vol.90 , Issue.1 , pp. 89-101
    • Thompson, S.C.1
  • 56
    • 0034167050 scopus 로고    scopus 로고
    • Using the Job-related Affective Well-being Scale (JAWS) to investigate affective responses to work stressors
    • Van Katwyk PT, Fox S., Spector PE, and Kelloway EK (2000) Using the Job-related Affective Well-being Scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology 5(2): 219-230.
    • (2000) Journal of Occupational Health Psychology , vol.5 , Issue.2 , pp. 219-230
    • van Katwyk, P.T.1    Fox, S.2    Spector, P.E.3    Kelloway, E.K.4
  • 57
    • 3142703043 scopus 로고    scopus 로고
    • Do high job demands increase intrinsic motivation or fatigue or both? The role of job control and job social support
    • Van Yperen NW, Hagedoorn M. (2003) Do high job demands increase intrinsic motivation or fatigue or both? The role of job control and job social support. Academy of Management Journal 46(3): 339-348.
    • (2003) Academy of Management Journal , vol.46 , Issue.3 , pp. 339-348
    • van Yperen, N.W.1    Hagedoorn, M.2
  • 58
    • 0039471743 scopus 로고    scopus 로고
    • Third-party sensemaking in interpersonal conflicts at work: A theoretical framework
    • Volkema RJ, Farquhar K., Bergmann TJ (1996) Third-party sensemaking in interpersonal conflicts at work: A theoretical framework. Human Relations 49(11): 1437-1456.
    • (1996) Human Relations , vol.49 , Issue.11 , pp. 1437-1456
    • Volkema, R.J.1    Farquhar, K.2    Bergmann, T.J.3
  • 59
    • 3042775849 scopus 로고    scopus 로고
    • A synthesis of research on the causes, effects, and reduction strategies of teacher stress
    • Wiley C. (2000) A synthesis of research on the causes, effects, and reduction strategies of teacher stress. Journal of Instructional Psychology 27(2): 80.
    • (2000) Journal of Instructional Psychology , vol.27 , Issue.2 , pp. 80
    • Wiley, C.1
  • 60
    • 55349091301 scopus 로고    scopus 로고
    • Workplace Bullying Institute and Zogby International, September
    • Workplace Bullying Institute and Zogby International (2007) U.S. Workplace Bullying Survey, September.
    • (2007) U.S. Workplace Bullying Survey
  • 61
    • 0347945290 scopus 로고    scopus 로고
    • The phenomenon of 'workplace bullying' and the need for status-blind hostile work environment protection
    • Yamada DC (2000) The phenomenon of 'workplace bullying' and the need for status-blind hostile work environment protection. Georgetown Law Journal 88(3): 475-536.
    • (2000) Georgetown Law Journal , vol.88 , Issue.3 , pp. 475-536
    • Yamada, D.C.1
  • 62
    • 34447136417 scopus 로고    scopus 로고
    • Mobbing at work. Escalated conflicts in organizations
    • In: Fox S, Spector PE (eds), Washington, DC: APA Press
    • Zapf D., Einarsen S. (2005) Mobbing at work. Escalated conflicts in organizations. In: Fox S, Spector PE (eds) Counterproductive Work Behavior: Investigations of Actors and Targets. Washington, DC: APA Press, 237-270.
    • (2005) Counterproductive Work Behavior: Investigations of Actors and Targets , pp. 237-270
    • Zapf, D.1    Einarsen, S.2
  • 63
    • 0001118865 scopus 로고    scopus 로고
    • On the relationship between mobbing factors, and job content, the social work environment and health outcomes
    • Zapf D., Knorz C., and Kulla M. (1996) On the relationship between mobbing factors, and job content, the social work environment and health outcomes. European Journal of Work and Organizational Psychology 5(2): 215-237.
    • (1996) European Journal of Work and Organizational Psychology , vol.5 , Issue.2 , pp. 215-237
    • Zapf, D.1    Knorz, C.2    Kulla, M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.