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BMJ (Online)
Volumn 341, Issue 7777, 2010, Pages 790-
Are measures of patient satisfaction hopelessly flawed?
Author keywords

[No Author keywords available]
Indexed keywords

CLINICAL PRACTICE; EDITORIAL; EXPERIENCE; GENERAL PRACTICE; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; MEASUREMENT; PATIENT ASSESSMENT; PATIENT CARE; PATIENT SATISFACTION; PHYSICIAN; PRIORITY JOURNAL; QUALITY CONTROL; QUESTIONNAIRE;
EID: 77958132927     PISSN: None     EISSN: 17561833     Source Type: Journal    
DOI: 10.1136/bmj.c4783     Document Type: Editorial
Times cited : (27)
References (9)
  • 1
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    • (2010) BMJ , vol.341
    • Salisbury, C.1    Wallace, M.2    Montgomery, A.3
  • 2
    • 85044701014 scopus 로고    scopus 로고
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    • (2002) Health Technol Assess , vol.6 , pp. 1-244
    • Crow, R.1    Gage, H.2    Hampson, S.3    Hart, J.4    Kimber, A.5    Storey, L.6
  • 3
    • 0036198260 scopus 로고    scopus 로고
    • Getting to the truth? Researching user views of primary health care
    • Schneider H, Palmer N. Getting to the truth? Researching user views of primary health care. Health Policy Plan 2002;17:32-41. [Abstract/FREE Full text] (Pubitemid 34206149)
    • (2002) Health Policy and Planning , vol.17 , Issue.1 , pp. 32-41
    • Schneider, H.1    Palmer, N.2
  • 4
    • 0142217976 scopus 로고    scopus 로고
    • The continuum of patient satisfaction - From satisfied to very satisfied
    • DOI 10.1016/S0277-9536(03)00098-4
    • Collins K, O'Cathain A. The continuum of patient satisfaction - from satisfied to very satisfied. Soc Sci Med 2003;57:2465-70. [CrossRef] [Medline] [Web of Science] (Pubitemid 37324024)
    • (2003) Social Science and Medicine , vol.57 , Issue.12 , pp. 2465-2470
    • Collins, K.1    O'Cathain, A.2
  • 5
    • 38549173173 scopus 로고    scopus 로고
    • Do medical inpatients who report poor service quality experience more adverse events and medical errors?
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    • Taylor B, Marcantonio ER, Pagovich O, Carbo A, Bergmann M, Davis RB, et al. Do medical inpatients who report poor service quality experience more adverse events and medical errors? Med Care 2008;46:224-8. [CrossRef] [Medline] [Web of Science]
    • (2008) Med Care , vol.46 , pp. 224-228
    • Taylor, B.1    Marcantonio, E.R.2    Pagovich, O.3    Carbo, A.4    Bergmann, M.5    Davis, R.B.6
  • 6
    • 19744376418 scopus 로고    scopus 로고
    • General practice as a complex system: A novel analysis of consultation data
    • DOI 10.1093/fampra/cmi023
    • Love T, Burton C. General practice as a complex system: a novel analysis of consultation data. Fam Pract 2005;22:347-52. [Abstract/FREE Full text] (Pubitemid 40744517)
    • (2005) Family Practice , vol.22 , Issue.3 , pp. 347-352
    • Love, T.1    Burton, C.2
  • 7
    • 77955137663 scopus 로고    scopus 로고
    • A method for estimating relative complexity of ambulatory care
    • [Abstract/FREE Full text]
    • Katerndahl DA, Wood R, Jaén CR. A method for estimating relative complexity of ambulatory care. Ann Fam Med 2010;8:341-7. [Abstract/FREE Full text]
    • (2010) Ann Fam Med , vol.8 , pp. 341-347
    • Katerndahl, D.A.1    Wood, R.2    Jaén, C.R.3
  • 8
    • 41149118466 scopus 로고    scopus 로고
    • Practice features associated with patient-reported accessibility, continuity and coordination of primary health care
    • [Abstract/FREE Full text]
    • Haggerty JL, Pineault R, Beaulieu M-D, Brunelle Y, Gauthier J, Goulet F, et al. Practice features associated with patient-reported accessibility, continuity and coordination of primary health care. Ann Fam Med 2008;6:116-23. [Abstract/FREE Full text]
    • (2008) Ann Fam Med , vol.6 , pp. 116-123
    • Haggerty, J.L.1    Pineault, R.2    Beaulieu, M.-D.3    Brunelle, Y.4    Gauthier, J.5    Goulet, F.6
  • 9
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    • Attributing sources of variation in patients' experiences of ambulatory care
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    • Rodriguez HP, Scoggins JF, von Glahn T, Zaslavsky AM, Safran DG. Attributing sources of variation in patients' experiences of ambulatory care. Med Care 2009;47:835-41. [CrossRef] [Medline] [Web of Science]
    • (2009) Med Care , vol.47 , pp. 835-841
    • Rodriguez, H.P.1    Scoggins, J.F.2    Von Glahn, T.3    Zaslavsky, A.M.4    Safran, D.G.5

* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.