Collaborative supply chain practices and performance: Exploring the key role of information quality

Supply Chain Management

Volumn 15, Issue 6, 2010, Pages 463-473

  Wiengarten, Frank ^a   Humphreys, Paul ^b   Cao, Guangming ^b   Fynes, Brian ^c   McKittrick, Alan ^b  

^a ESADE BUSINESS SCHOOL   (Spain)

^b UNIVERSITY OF ULSTER   (United Kingdom)

^c UNIVERSITY COLLEGE DUBLIN   (Ireland)

Author keywords

Automotive industry; Germany; Information exchange; Supply chain management

Indexed keywords

EID: 77957858380     PISSN: 13598546     EISSN: None     Source Type: Journal    
DOI: 10.1108/13598541011080446     Document Type: Article

References (58)

1. Anderson, J.C. and Gerbing, D.W. (1988), "Structural equation modeling in practice: a review and recommended two-step approach" in Psychological Bulletin, Vol. 103, No. 3, pp. 411-23.
2. Armstrong, J.S. and Overton, T.S. (1977), "Estimating nonresponse bias in mail surveys" in Journal of Marketing Research, Vol. 16, pp. 396-402.
3. Bagchi, P.K. and Skjott-Larsen, T. (2005), "Supply chain integration: a European survey" in The International Journal of Logistics Management, Vol. 16, No. 2, pp. 275-94.
4. Barratt, M. (2004), "Understanding the meaning of collaboration in the supply chain" in Supply Chain Management: An International Journal, Vol. 9, No. 1, pp. 30-42.
5. Belsley, D.A., Kuh, E. and Welsch, R.E. (1980), Regression Diagnostics, John Wiley & Sons, New York, NY.
6. Bentler, P.M. and Bonett, D.G. (1980), "Significant tests and goodness-of-fit in the analysis of covariance structures" in Psychological Bulleting, Vol. 88, pp. 588-606.
7. Bollen, K.A. (1989), Structural Equations with Latent Variables, John Wiley & Sons, New York, NY.
8. Bowersox, D.J. (1990), "The strategic benefits of logistics alliances" in Harvard Business Review, July-August, pp. 36-45.
9. Cannon, J.P. and Perreault, W.D. Jr (1999), "Buyer-seller relationships in business markets" in Journal of Marketing Research, Vol. 36, No. 4, pp. 439-60.
10. Cetindamar, D., Catay, B. and Basmaci, O.S. (2005), "Competition through collaboration: insights from an initiative in the Turkish textile supply chain" in Supply Chain Management: An International Journal, Vol. 10, No. 4, pp. 238-40.
11. Chow, G.C. (1960), "Tests of equality between sets of coefficients in two linear regressions" in Econometrica, Vol. 28, No. 3, pp. 591-605.
12. Corbett, C.J., Blackburn, J.D. and Wassenhove, L.N. (1999), "Partnerships to improve supply chains" in Sloan Management Review, Vol. 4, No. 4, pp. 71-82.
13. Das, A. and Jayaram, J. (2003), "Relative importance of contingency variables for advanced manufacturing technology" in International Journal of Production Research, Vol. 41, No. 18, pp. 4429-52.
14. Das, A., Narasimhan, R. and Talluri, S. (2006), "Supplier integration: finding an optimal configuration" in Journal of Operations Management, Vol. 24, No. 5, pp. 563-82.
15. De Toni, A. and Tonchia, S. (2001), "Performance measurement systems models, characteristics and measures" in International Journal of Operations & Production Management, Vol. 21, No. 1, pp. 46-70.
16. De Vellis, R.F. (1991), Scale Development: Theory and Applications, Sage, Newbury Park, CA.
17. Fearne, A., Barrow, S. and Schulenberg, D. (2006), "Implanting the benefits of buyer-supplier collaboration in the soft fruit sector" in Supply Chain Management: An International Journal, Vol. 11, No. 1, pp. 3-5.
18. Fornell, C. and Larcker, D.F. (1981), "Evaluating structural equation models with unobservable variables and measurement error" in Journal of Marketing Research, Vol. 18, No. 1, pp. 39-50.
19. Forrester, J.W. (1961), Industrial Dynamics, MIT Press, Cambridge, MA.
20. Forslund, H. (2007), "Measuring information quality in the order fulfillment process" in International Journal of Quality & Reliability Management, Vol. 24, No. 5, pp. 515-24.
21. Frohlich, M.T. and Westbrook, R. (2001), "Arcs of integration: an international study of supply chain strategies" in Journal of Operations Management, Vol. 19, No. 2, pp. 185-200.
22. Gerbing, D.W. and Anderson, J.C. (1992), "Monte Carlo evaluations of goodness of fit indices for structural equation models" in Sociological Methods & Research, Vol. 21, No. 2, pp. 132-60.
23. Gosain, S., Malhotra, A. and El Sawy, O.A. (2004), "Coordinating for flexibility in e-business supply chains" in Journal of Management Information Systems, Vol. 21, No. 3, pp. 7-45.
24. Gustavsson, M. and Wanstrom, C. (2009), "Assessing information quality in manufacturing planning and control processes" in International Journal of Quality & Reliability Management, Vol. 26, No. 4, pp. 325-40.
25. Horvath, L. (2001), "Collaboration: key to value creation in supply chain management" in Supply Chain Management: An International Journal, Vol. 6, No. 5, pp. 205-7.
26. International Organization of Motor Vehicle Manufacturers (2008), "Production statistics", available at: http://oica.net/category/production-statistics/ (accessed 30 December 2009).
27. Ireland, P. (1999), "Satisfying dependent customers: on the power of suppliers in IT systems integration supply chains" in Supply Chain Management: An International Journal, Vol. 4, No. 4, pp. 184-91.
28. Kahn, K.B. and Mentzer, J.T. (1996), "Logistics and interdepartmental integration" in International Journal of Physical Distribution and Logistics Management, Vol. 26, No. 8, pp. 6-14.
29. Kennedy, P. (1999), A Guide to Econometrics, Blackwell Publishers, Oxford.
30. Lambert, D.M. and Harrington, T.C. (1990), "Measuring nonresponse bias in customer service mail surveys" in Journal of Business Logistics, Vol. 11, No. 2, pp. 5-25.
31. Lee, H.L. and Billington, C. (1992), "Managing supply chain inventory: pitfalls and opportunities" in Sloan Management Review, Spring, pp. 65-73.
32. Legner, C. and Schemm, J. (2008), "Toward the inter-organizational product information supply chain - evidence from the retail and consumer goods industries" in Journal of the Association for Information Systems, Vol. 9, Nos 3/4, pp. 119-50.
33. Malhotra, A., Gosain, S. and Sawy, O.A. (2005), "Absorptive capacity configurations in supply chains: gearing for partner-enabled market knowledge creation" in MIS Quarterly, Vol. 29, No. 1, pp. 145-87.
34. Matopoulos, A., Vlachopoulou, M., Manthou, V. and Manos, B. (2007), "A conceptual framework for supply chain collaboration: empirical evidence from the agri-food industry" in Supply Chain Management: An International Journal, Vol. 12, No. 3, pp. 177-86.
35. Miller, H.E. (1996), "The multiple dimensions of information quality" in Information Systems Management, Vol. 13, No. 2, pp. 62-73.
36. Miller, J.G. and Roth, A.V. (1994), "A taxonomy of manufacturing strategy" in Management Science, Vol. 40, No. 3, pp. 285-304.
37. Monczka, R.M., Peterson, K.J., Handfield, R.B. and Ragatz, G.L. (1998), "Success factors in strategic supplier alliances: the buying company perspective" in Decision Sciences, Vol. 29, No. 3, pp. 69-73.
38. Narasimhan, R. and Jayaram, J. (1998), "Casual linkages in supply chain management: an exploratory study of North American manufacturing firms" in Decision Sciences, Vol. 29, No. 3, pp. 579-606.
39. Narasimhan, R. and Kim, S.W. (2002), "Effect of supply chain integration on the relationship between diversification and performance: evidence from Japanese and Korean firms" in Journal of Operations Management, Vol. 20, No. 3, pp. 303-23.
40. Nunnally, J.C. (1978), Psychometric Theory, McGraw Hill, New York, NY.
41. Nyaga, G.N., Whipple, J.M. and Lynch, D.F. (2010), "Examining supply chain relationships: do buyer and supplier perspectives on collaborative relationships differ?" in Journal of Operations Management, Vol. 28, No. 2, pp. 101-14.
42. Pagell, M. (2004), "Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics" in Journal of Operations Management, Vol. 22, No. 5, pp. 459-87.
43. Pearl, D.K. and Fairley, D. (1985), "Testing for the potential for nonresponse bias in sample surveys" in The Public Opinion Quarterly, Vol. 49, No. 4, pp. 553-60.
44. Podsakoff, P.M., MacKenzie, S.B., Lee, J.Y. and Podsakoff, N.P. (2003), "Common method biases in behavioral research: a critical review of the literature and recommended remedies" in Journal of Applied Psychology, Vol. 88, No. 5, pp. 879-903.
45. Rossin, D. (2007), "An exploratory analysis of information quality in supply chains: efficient and responsive models" in Journal of Global Business Issues, Vol. 1, No. 2, pp. 151-8.
46. Sanders, N.R. (2007), "An empirical study of the impact of e-business technologies on organizational collaboration and performance" in Journal of Operations Management, Vol. 25, No. 6, pp. 1332-47.
47. Sanders, N.R. (2008), "Pattern of information technology use: the impact of buyer-supplier coordination and performance" in Journal of Operations Management, Vol. 26, No. 3, pp. 349-67.
48. Schweiger, D.M., Sandberg, W.R. and Raga, J.W. (1986), "Group approaches for improving strategic decision making: a comparative analysis of dialectical enquiry, devil's advocacy and consensus" in Academy of Management Journal, Vol. 29, No. 1, pp. 51-71.
49. Shin, H.V., Collier, D.A. and Wilson, D. (2000), "Supply management orientation and supplier/buyer performance" in Journal of Operations Management, Vol. 18, No. 3, pp. 317-33.
50. Simatupang, T.M. and Sridharan, R. (2002), "The collaborative supply chain" in International Journal of Logistics Management, Vol. 13, No. 1, pp. 15-30.
51. Simatupang, T.M. and Sridharan, R. (2005), "The collaboration index: a measure for supply chain collaboration" in International Journal of Physical Distribution & Logistics Management, Vol. 35, No. 1, pp. 44-62.
52. Singh, P.J. and Power, D. (2009), "The nature and effectiveness of collaboration between firms, their customers and suppliers: a supply chain perspective" in Supply Chain Management: An International Journal, Vol. 14, No. 3, pp. 189-200.
53. Stank, T.P., Keller, S.B. and Daugherty, P.J. (2001), "Supply chain collaboration and logistical service performance" in Journal of Business Logistics, Vol. 22, No. 1, pp. 29-48.
54. Vereecke, A. and Muylle, S. (2006), "Performance improvement through supply chain collaboration in Europe" in International Journal of Operations & Production Management, Vol. 26, No. 11, pp. 1176-98.
55. Vickery, S.K., Jayaram, J., Droege, C. and Calantone, R. (2003), "The effects of integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships" in Journal of Operations Management, Vol. 21, No. 5, pp. 523-39.
56. Ward, P.T., Duray, R., Leong, G.K. and Sum, C.C. (1995), "Business environment, operations strategy, and performance: an empirical study of Singapore manufacturers" in Journal of Operations Management, Vol. 13, No. 2, pp. 99-115.
57. Zhu, K. (2004), "The complementarity of information technology infrastructure and e-commerce capability: a resource-based assessment of their business value" in Journal of Management Information Systems, Vol. 21, No. 1, pp. 167-202.
58. Zirpoli, F. and Caputo, M. (2002), "The nature of buyer-supplier relationships in co-design activities: the Italian auto industry case" in International Journal of Operations and Production Management, Vol. 22, No. 12, pp. 1389-410.