Drawing the line: How inspectors enact deviant behaviors

Journal of Services Marketing

Volumn 24, Issue 6, 2010, Pages 468-475

  Suquet, Jean Baptiste ^a,b  

^a NEOMA BUSINESS SCHOOL   (France)

^b UNIVERSITÉ GUSTAVE EIFFEL   (France)

Author keywords

Consumer behaviour; Control; France; Fraud; Passenger transport

Indexed keywords

EID: 77957317824     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876041011072582     Document Type: Article

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