Top management control and knowledge creation in new product development

International Journal of Operations and Production Management

Volumn 30, Issue 10, 2010, Pages 1006-1031

  Richtnér, Anders ^a   Åhlström, Pär ^a  

^a STOCKHOLM SCHOOL OF ECONOMICS   (Sweden)

Author keywords

Control; Innovation; Knowledge creation; New products; Product development; Senior management

Indexed keywords

EID: 77957097232     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443571011082508     Document Type: Article

References (74)

1. Almeida, P., Phene, A. and Grant, R.M. (2003), "Innovation and knowledge management: scanning, sourcing, and integration" in Easterby-Smith, M. and Lyles, M.A. (Eds.), The Blackwell Handbook of Organizational Learning and Knowledge Management, Blackwell, Oxford, pp. 356-71.
2. Ayers, D. and Dahlstrom, R. (1997), "An exploratory investigation of organizational antecedents to new product success" in Journal of Marketing Research, Vol. 34, No. 1, pp. 107-16.
3. Becerra-Fernandez, I. and Sabherwal, R. (2001), "Organizational knowledge management: a contigency perspective" in Journal of Information Systems, Vol. 18, No. 1, pp. 23-55.
4. Bonner, J.M., Ruekert, R.W. and Walker, O.C. Jr (2002), "Upper management control of new product development projects and project performance" in Journal of Product Innovation Management, Vol. 19, No. 3, pp. 233-45.
5. Brown, S.L. and Eisenhardt, K.M. (1995), "Product development: past research, present findings, and future directions" in Academy of Management Review, Vol. 20, No. 2, pp. 343-78.
6. Brown, S.L. and Eisenhardt, K.M. (1997), "The art of continuous change: linking complexity theory and time-paced evolution in relentlessly shifting organizations" in Administrative Science Quarterly, Vol. 42, No. 1, pp. 1-34.
7. Chou, S.W. and He, M.Y. (2004), "Knowledge management: the distinctive roles of knowledge assets in facilitating knowledge creation" in Journal of Information Science, Vol. 30, No. 2, pp. 146-64.
8. Christiansen, J.K. and Varnes, C.J. (2009), "Formal rules in product development: sensmaking of structured approaches" in Journal of Product Innovation Management, Vol. 26, pp. 502-19.
9. Cooper, R.G. (1993), Winning at New Products: Accelerating the Process from Idea to Launch, 2nd ed., Addison-Wesley, Reading, MA.
10. Cooper, R.G. (1994), "New products: the factors that drive success" in International Marketing Review, Vol. 11, No. 1, pp. 60-76.
11. Cooper, R.G. (1999), "The invisible success factors in product innovation" in Journal of Product Innovation Management, Vol. 16, No. 2, pp. 115-33.
12. Cooper, R.G. and Kleinschmidt, E.J. (1987), "New products: what separates winners from losers?" in Journal of Product Innovation Management, Vol. 4, No. 3, pp. 169-84.
13. Cooper, R.G. and Kleinschmidt, E.J. (1995), "Benchmarking the firm's critical success factors in new product development" in Journal of Product Innovation Management, Vol. 12, No. 5, pp. 374-91.
14. Darroch, J. (2005), "Knowledge management, innovation and firm performance" in Journal of Knowledge Management, Vol. 9, No. 3, pp. 101-15.
15. Darroch, J. and McNaughton, R. (2002), "Examining the link between knowledge management practices and types of innovation" in Journal of Intellectual Capital, Vol. 3, No. 3, pp. 210-22.
16. Das, T.K. and Teng, B.S. (2001), "Trust, control, and risk in strategic alliances: an integrated framework" in Organization Studies, Vol. 22, No. 2, pp. 251-83.
17. Dyck, B., Starke, F.A., Mische, G.A. and Mauws, M. (2005), "Learning to build a car: an empirical investigation of organizational learning" in Journal of Management Studies, Vol. 42, No. 2, pp. 387-416.
18. Eisenhardt, K.M. (1989), "Building theories from case study research" in Academy of Management Review, Vol. 14, No. 4, pp. 532-50.
19. Eisenhardt, K.M. and Graebner, M.E. (2007), "Theory buildning from cases: opportunities and challanges" in Academy of Management Journal, Vol. 50, No. 1, pp. 25-32.
20. Engwall, M. and Westling, G. (2004), "Peripety in an R&D drama: capturing a turnaround in project dynamics" in Organization Studies, Vol. 25, No. 9, pp. 1557-78.
21. Fine, C.H. (2000), "Clockspeed-based strategies for supply chain design" in Production and Operations Management, Vol. 9, No. 3, pp. 213-21.
22. Gourlay, S. (2006), "Conceptualizing knowledge creation: a critique of Nonaka's theory" in Journal of Management Studies, Vol. 43, No. 7, pp. 1415-36.
23. Grant, R.M. (1996a), "Prospering in dynamic-competitive environments: organizational capability as knowledge integration" in Organization Science, Vol. 7, No. 4, pp. 375-87.
24. Grant, R.M. (1996b), "Toward a knowledge-based theory of the firm" in Strategic Management Journal, Vol. 17, Winter (special issue), pp. 109-22.
25. Gupta, A.K. and Wilemon, D.L. (1990), "Accelerating the development of technology-based new products" in California Management Review, Vol. 32, No. 2, pp. 24-44.
26. Imai, K., Nonaka, I. and Takeuchi, H. (1985), "Managing the new product development process: how Japanese companies learn and unlearn" in Hayes, R.H. and Clark, K.B. (Eds.), The Uneasy Alliance: Managing the Productivity-technology Dilemma, Harvard Business School Press, Cambridge, MA, pp. 337-75.
27. Inkpen, A.C. and Currall, S.C. (2004), "The coevolution of trust, control, and learning in joint ventures" in Organization Science, Vol. 15, No. 5, pp. 586-99.
28. Inkpen, A.C. and Dinur, A. (1998), "Knowledge management processes and international joint ventures" in Organization Science, Vol. 9, No. 4, pp. 454-68.
29. Jaworski, B.J. (1988), "Toward a theory of marketing control: environmental context, control types, and consequences" in Journal of Marketing, Vol. 52, No. 3, pp. 23-39.
30. Jaworski, B.J., Stathakopoulos, V. and Krishnan, H.S. (1993), "Control combinations in marketing: conceptual framework and empirical evidence" in Journal of Marketing, Vol. 57, No. 1, pp. 57-69.
31. Jelinek, M. and Bird Schoonhoven, C. (1990), The Innovation Marathon: Lessons from High Technology Firms, Basil Blackwell, Oxford.
32. Jick, T.D. (1979), "Mixing qualitative and quantitative methods: triangulation in action" in Administrative Science Quarterly, Vol. 24, No. 4, pp. 602-11.
33. Johnson, W.H.A. (2002), "Assessing organizational knowledge creation theory in collaborative R&D projects" in International Journal of Innovation Management, Vol. 6, No. 4, pp. 387-418.
34. Judge, W.Q., Fryxell, G.E. and Dooley, R.S. (1997), "The new task of R&D management: creating goal-directed communities" in California Management Review, Vol. 39, No. 3, pp. 72-85.
35. Karagozoglu, N. and Brown, W.B. (1993), "Time-based management of the new product development process" in Journal of Product Innovation Management, Vol. 10, No. 3, pp. 204-15.
36. Kogut, B. and Zander, U. (1992), "Knowledge of the firm, combinative capabilites, and the replication of technology" in Organization Science, Vol. 3, No. 3, pp. 383-97.
37. Koners, U. and Goffin, K. (2007), "Managers' perceptions of learning in new product development" in International Journal of Operations & Production Management, Vol. 27, No. 1, pp. 49-68.
38. Laverty, K.J. (1996), "Economic 'short-termism': the debate, the unresolved issues, and the implications for management practice and research" in Academy of Management Review, Vol. 21, No. 3, pp. 825-60.
39. Lawrence, P.R. and Lorsch, J.W. (1967), Organization and Environment, 2nd ed., Harvard Business School Press, Boston, MA.
40. Leonard-Barton, D. (1990), "A dual methodology for case studies: synergistic use of a longitudinal single site with replicated multiple sites" in Organization Science, Vol. 1, No. 3, pp. 248-66.
41. Leonard-Barton, D. (1995), Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation, Harvard Business School Press, Boston, MA.
42. Linderman, K., Schroeder, R.G., Zaheer, S., Liedtke, C. and Choo, A.S. (2004), "Integrating quality management practices with knowledge creation processes" in Journal of Operations Management, Vol. 22, No. 6, pp. 589-607.
43. Miles, M.B. and Huberman, A.M. (1994), Qualitative Data Analysis, 2nd ed., Sage, London.
44. Nahapiet, J. and Goshal, S. (1998), "Social capital, intellectual capital, and the organizational advantage" in Academy of Management Review, Vol. 23, No. 2, pp. 242-66.
45. Nonaka, I. (1994), "A dynamic theory of organizational knowledge creation" in Organization Science, Vol. 5, No. 1, pp. 14-37.
46. Nonaka, I. and Takeuchi, H. (1995), The Knowledge Creating Company - How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, Oxford.
47. Nonaka, I. and von Krogh, G. (2009), "Tacit knowledge and knowledge conversion: controversy and advancement in organizational knowledge creation theory" in Organization Science, Vol. 20, No. 3, pp. 635-52.
48. Nonaka, I., Byosiere, P., Borucki, C.C. and Konno, N. (1994), "Organizational knowledge creation theory: a first comprehensive test" in International Business Review, Vol. 3, No. 4, pp. 337-51.
49. Ouchi, W.G. (1979), "A conceptual framework for the design of organizational control mechanisms" in Management Science, Vol. 25, No. 9, pp. 833-48.
50. Poskela, J. and Martinsuo, M. (2009), "Management control and strategic renewal in the front end of innovation" in Journal of Product Innovation Management, Vol. 26, pp. 671-84.
51. Ribeiro, R. and Collins, H. (2007), "The bread-baking machine: tacit knowledge and two types of action" in Organization Studies, Vol. 28, No. 9, pp. 1417-33.
52. Schulze, A. and Hoegl, M. (2006), "Knowledge creation in new product development projects" in Journal of Management Studies, Vol. 32, No. 2, pp. 210-36.
53. Schulze, A. and Hoegl, M. (2008), "Organizational knowledge creation and the generation of new product ideas: a behavioural approach" in Research Policy, Vol. 37, pp. 1742-50.
54. Simons, R. (1994), "How new top managers use control systems as levers of strategic renewal" in Strategic Management Journal, Vol. 15, No. 3, pp. 169-89.
55. Simons, R. (1995), "Control in an age of empowerment" in Harvard Business Review, Vol. 73, No. 2, pp. 80-8.
56. Soo, C., Devinney, T., Midgley, D. and Deering, A. (2002), "Knowledge management: philosophy, processes, and pitfalls" in California Management Review, Vol. 44, No. 4, pp. 129-50.
57. Sousa, R. and Voss, C.A. (2001), "Quality management: universal or context dependent?" in Production and Operations Management, Vol. 10, No. 4, pp. 383-404.
58. Sousa, R. and Voss, C.A. (2002), "Quality management re-visited: a reflective review and agenda for future research" in Journal of Operations Management, Vol. 20, No. 1, pp. 91-108.
59. Sousa, R. and Voss, C.A. (2007), "Operational implications of manufacturing outsourcing for subcontractor plants" in International Journal of Operations & Production Management, Vol. 27, No. 9, pp. 974-97.
60. Spender, J.-C. (1996), "Making knowledge the basis of a dynamic theory of the firm" in Strategic Management Journal, Vol. 17, Winter (special issue), pp. 45-62.
61. Szulanski, G. (1996), "Exploring internal stickiness: impediments to the transfer of best practice within the firm" in Strategic Management Journal, Vol. 17, pp. 27-43, Winter (special issue).
62. Tatikonda, M.V. and Rosenthal, S.R. (2000), "Successful execution of product development projects: balancing firmness and flexibility in the innovation process" in Journal of Operations Management, Vol. 18, No. 4, pp. 401-25.
63. Teece, D.J. (1998), "Capturing value from knowledge assets: the new economy, markets for know-how, and intangible assets" in California Management Review, Vol. 40, No. 3, pp. 55-79.
64. Tsoukas, H. (2003), "Do we really understand tacit knowledge?" in Easterby-Smith, M. and Lyles, M. (Eds.), The Blackwell Handbook of Organizational Learning and Knowledge Management, Blackwell, Oxford, pp. 410-27.
65. Tushman, M. and Nadler, D. (1986), "Organizing for innovation" in California Management Review, Vol. 28, No. 3, pp. 74-92.
66. Venzin, M., von Krogh, G. and Roos, J. (1998), "Future research into knowledge management" in von Krogh, G., Roos, J. and Kleine, D. (Eds.), Knowing in Firms, Sage, London, pp. 26-66.
67. von Hippel, E. (1986), "Lead users: a source of novel product concepts" in Management Science, Vol. 32, No. 4, pp. 791-805.
68. von Hippel, E. (1994), "'Sticky information' and the locus of problem solving: implications for innovation" in Management Science, Vol. 40, No. 4, pp. 429-39.
69. von Krogh, G., Ichijo, K. and Nonaka, I. (2000), Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation, Oxford University Press, New York, NY.
70. Voss, C., Tsikriktsis, N. and Frohlich, M. (2002), "Case research in operations management" in International Journal of Operations & Production Management, Vol. 22, No. 2, pp. 195-219, (special issue on Research Methodology in Operations Management).
71. Wheelwright, S.C. and Clark, K.B. (1992), Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency, and Quality, The Free Press, New York, NY.
72. Yin, R. (1994), Case Study Research: Design and Methods, 5th ed., Sage, London.
73. Zander, U. and Kogut, B. (1995), "Knowledge and the speed of the transfer and imitation of organizational capabilities: an empirical test" in Organization Science, Vol. 6, No. 1, pp. 76-92.
74. Zirger, B.J. and Maidique, M.A. (1990), "A model of new product development: an empirical test" in Management Science, Vol. 36, No. 7, pp. 867-83.