Managing error on the open road: The contribution of human error models and methods

Safety Science

Volumn 48, Issue 10, 2010, Pages 1225-1235

  Salmon, Paul M ^a   Lenné, Michael G ^a   Stanton, Neville A ^b   Jenkins, Daniel P ^b   Walker, Guy H ^b  

^a MONASH UNIVERSITY   (Australia)

^b UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

Author keywords

Error management; Human error; Road safety; Road transport

Indexed keywords

ERROR MANAGEMENT; HUMAN ERRORS; MANAGEMENT METHOD; OPEN ROAD; ROAD SAFETY; ROAD TRANSPORTS; SAFETY-CRITICAL DOMAIN; THEORETICAL MODELS;

ACCIDENT PREVENTION; ERRORS; MOTOR TRANSPORTATION; ROADS AND STREETS;

HIGHWAY ADMINISTRATION;

ANALYTIC METHOD; ANALYTICAL ERROR; AVIATION; CULTURAL ANTHROPOLOGY; GOVERNMENT REGULATION; MENTAL PERFORMANCE; PHYSICAL ACTIVITY; POLICY; PRIORITY JOURNAL; PSYCHOLOGICAL ASPECT; REVIEW; RISK MANAGEMENT; RISK REDUCTION; SOCIAL BEHAVIOR; SOCIAL PROBLEM; STATISTICAL MODEL; TRAFFIC ACCIDENT; TRAFFIC SAFETY;

EID: 77956229344     PISSN: 09257535     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ssci.2010.04.004     Document Type: Review

References (69)

1. Aberg L., Rimmo P. Dimensions of aberrant driver behaviour. Ergonomics 1998, 41:39-56.
2. Basra G., Kirwan B. Collection of offshore human error probability data. Reliability Engineering and System Safety 1998, 61:77-93.
3. Baysari M.T., Caponecchia C., McIntosh A.S., Wilson J.R. Classification of errors contributing to rail incidents and accidents: a comparison of two human error identification techniques. Safety Science 2009, 47(7):948-957.
4. Baysari M.T., McIntosh A.S., Wilson J.R. Understanding the human factors contribution to railway accidents and incidents in Australia. Accident Analysis and Prevention 2008, 40(5):1750-1757.
5. Blockey P.N., Hartley L.R. Aberrant driver behaviour: errors and violations. Ergonomics 1995, 38:1759-1771.
6. Cassano-Piche A.L., Vicente K.J., Jamieson G.A. A test of Rasmussen's risk management framework in the food safety domain: BSE in the UK. Theoretical Issues in Ergonomics Science 2009, 10(4):283-304.
7. Dekker S.W.A. Reconstructing human contributions to accidents: the new view on human error and performance. Journal of Safety Research 2002, 33:371-385.
8. Dekker S. Doctors are more dangerous than gun owners: a rejoinder to error counting. Human Factors 2007, 49:177-184.
9. Di Stefano M.D., Macdonald W. Assessment of older drivers: relationships among on-road errors, medical conditions and test outcome. Journal of Safety Research 2003, 34:415-429.
10. Edkins G.D., Pollock C.M. Pro-active safety management: application and evaluation within a rail context. Safety Science 1996, 24(2):83-93.
11. Embrey, D.E., 1986. SHERPA: A systematic human error reduction and prediction approach. Paper presented at the International Meeting on Advances in Nuclear Power Systems, Knoxville, Tennessee.
12. Fuller R. Learning to make errors: evidence from a driving task simulation. Ergonomics 1990, 33:1241-1250.
13. Gould K.S., Roed B.K., Koefoed V.F., Bridger R.S., Moen B.E. Performance-shaping factors associated with navigation accidents in the royal norwegian navy. Military Psychology 2006, 18(3):S111-S129.
14. Grabowski M., You Z., Zhou Z., Song H., Steward M., Steward B. Human and organisational error data challenges in complex, large scale systems. Safety Science 2009.
15. Gras M.E., Sullman M.J.M., Cunill M., Planes M., Aymerich M., Font-Mayolas S. Spanish drivers and their aberrant driving behaviours. Transportation Research Part F: Traffic Psychology and Behaviour 2006, 9(2):129-137.
16. Jagtman, H.M., Heijer, T., 2002. Application of Hazard and Operability studies (HAZOP) to ISA and speed humps in a built-up area. E-Safety: IT solutions for safety and security in the intelligent transport, Congress & Exhibition, Lyon, Paper No. 2175.
17. Jenkins D.P., Salmon P.M., Stanton N.A., Walker G.H. A new approach for designing cognitive artefacts to support disaster management. Ergonomics 2010, 53(5):617-635.
18. Johansson R. Vision zero - implementing a policy for traffic safety. Safety Science 2009, 47:826-831.
19. Johnson C. Why human error modelling has failed to help systems development. Interacting with Computers 1999, 11:517-524.
20. Jones S., Kirchsteiger C., Bjerke W. The importance of near miss reporting to further improve safety performance. Journal of Loss Prevention in the Process Industries 1999, 12:59-67.
21. Katsakiori P., Sakellaropoulos G., Manatakis E. Towards an evaluation of accident investigation methods in terms of their alignment with accident causation models. Safety Science 2009, 47:1007-1015.
22. Kirwan B. The validation of three human reliability quantification techniques - THERP, HEART and JHEDI: part 1 - technique descriptions and validation issues. Applied Ergonomics 1996, 27(6):359-373.
23. Kirwan G., Gibson H., Hickling B. Human error data collection as a precursor to the development of a human reliability assessment capability in air traffic management. Reliability Engineering and System Safety 2008, 93:217-233.
24. Kontogiannis T., Kossiavelou Z., Marmaras N. Self-reports of aberrant behaviour on the roads: errors and violations in a sample of Greek drivers. Accident Analysis and Prevention 2002, 34:381-399.
25. Lane R., Stanton N.A., Harrison D. Applying hierarchical task analysis to medication administration errors. Applied Ergonomics 2007, 37(5):669-679.
26. Leveson N. A new accident model for engineering safer systems. Safety Science 2004, 42(4):237-270.
27. Mesken J., Lajunen T., Summala H. Interpersonal violations, speeding violations and their relation to accident involvement. Ergonomics 2002, 45(7):469-483.
28. Najm, W.G., Mironer, M., Koziol, J.S., Wang, J.S., Knipling, R.R., 1995. Examination of target vehicular crashes and potential ITS countermeasures. Report for Volpe National Transportation Systems Center, May.
29. Nelson W.R., Haney L.N., Ostrom L.T., Richards R.E. Structured methods for identifying and correcting potential human errors in space operations. Acta Astronautica 1998, 43:211-222.
30. Norman D.A. Categorisation of action slips. Psychological Review 1981, 88(1):1-15.
31. Nyssen A.S., Blavier A. Error detection: a study in anaesthesia. Ergonomics 2006, 49(5-6):519-525.
32. O'Hare The Wheel of Misfortune: a taxonomic approach to human factors in accident investigation and analysis in aviation and other complex systems. Ergonomics 2000, 43(12):2001-2019.
33. Özkan T., Lajunen T., Chliaoutakis J.E., Parker D., Summala H. Cross-cultural differences in driving behaviours: a comparison of six countries. Transportation Research Part F: Traffic Psychology and Behaviour 2006, 9(3):227-242.
34. Pace W.D., Staton E.W., Higgins G.S., Main D.S., West D.R., Harris D.M. Database design to ensure anonymous study of medical errors: a report from the ASIPS collaborative. Journal of American Medical Informatics Association 2003, 10:531-540.
35. Pape, A.M., Wiegmann, D.A., Shappell, S.A., 2001. Air traffic control related accidents and incidents: a human factors analysis, Paper Presented at the 11th International Symposium on Aviation Psychology.
36. Rasmussen J. Human error: a taxonomy for describing human malfunction in industrial installations. Journal of Occupational Accidents 1982, 4:311-333.
37. Rasmussen J. Risk management in a dynamic society: a modelling problem. Safety Science 1997, 27(2/3):183-213.
38. Reason J. Human Error 1990, Cambridge University Press, Cambridge.
39. Reason J. Managing the risks of organisational accidents 1997, Ashgate Publishing Ltd., Burlington, VT.
40. Reason J. Human error: models and management. BMJ 2000, 320:768-770.
41. Reason J. The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries 2008, Ashgate, Aldershot, UK.
42. Reason J., Manstead A., Stradling S., Baxter J., Campbell K. Errors and violations on the roads: a real distinction?. Ergonomics 1990, 33(10-11):1315-1332.
43. Rimmö P.A., Hakamies-Blomqvist L. Older drivers' aberrant driving behaviour, impaired activity, and health as reasons for self-imposed driving limitations. Transportation Research Part F: Traffic Psychology and Behaviour 2002, 5(1):47-62.
44. Rodgers, M.D., 1993. An examination of the operational error database for air route traffic control centres. Office of Aviation Medicine, Federal Aviation Administration, Washington DC, DOT/FAA/AM-93/22.
45. Sabey, B.E. Staughton, G.C., 1975. Interacting roles of road environment, vehicle and road user in accidents. Paper presented to the 5th International Conference of the International Association of Accident and Traffic Medicine, London, 1-5 September.
46. Sabey B.E., Taylor H. The known risks we run: the highway. Societal Risk Assessment: How Safe is Safe Enough? 1980, Plenum Press, New York. R.C. Schwing, W.A. Albers (Eds.).
47. Salmon, P.M., Lenné, M.G., Stephan, K., 2010. Applying systems-based methods to road traffic accident analysis: the barriers to application to an open, unregulated system. In: Proceedings of the 9th International Symposium of the Australian Aviation Psychology Association: Managing Safety - Maximising Performance, Sydney.
48. Sandin J., Ljung M. Understanding the causation of single-vehicle crashes: a methodology for in-depth on-scene multidisciplinary case studies. International Journal of Vehicle Safety 2007, 2(3):316-333.
49. Sheridan T.B. Risk, human error, and system resilience: fundamental ideas. Human Factors 2008, 50(3):418-426.
50. Shorrock S.T., Kirwan B. Development and application of a human error identification tool for air traffic control. Applied Ergonomics 2002, 33:319-336.
51. Stanton N.A., Baber C. Error by design: methods for predicting device usability. Design Studies 2002, 23(4):363-384.
52. Stanton N.A., Salmon P.M. Human error taxonomies applied to driving: a generic driver error taxonomy and its implications for intelligent transport systems. Safety Science 2009, 47(2):227-237.
53. Stanton N.A., Salmon P.M., Harris D., Demagalski J., Marshall A., Young M.S., Dekker S.W.A., Waldmann T. Predicting pilot error: testing a new method and a multi-methods and analysts approach. Applied Ergonomics 2009, 40(3):464-471.
54. Stanton N.A., Jenkins D.P., Salmon P.M., Walker G.H., Rafferty L., Revell K. Digitising Command and Control: A Human Factors and Ergonomics Analysis of Mission Planning and Battlespace Management 2009, Ashgate, Aldershot, UK.
55. Svedung I., Rasmussen J. Graphic representation of accident scenarios: mapping system structure and the causation of accidents. Safety Science 2002, 40:397-417.
56. Sullman M.J.M., Meadows M.L., Pajo K.B. Aberrant driving behaviours amongst New Zealand truck drivers. Transportation Research Part F: Traffic Psychology and Behaviour 2002, 5(3):217-232.
57. Taylor-Adams S., Vincent C., Stanhope N. Applying human factors methods to the investigation and analysis of clinical adverse events. Safety Science 1999, 31(2):143-159.
58. Ternov S., Tegenrot G., Akselsson R. Operator-centred local error management in air traffic control. Safety Science 2004, 42(10):907-920.
59. Treat, J.R., Tumbus, N.S., McDonald, S.T., Shinar, D., Hume, R.D., Mayer, R.E., Stansifer, R.L., Catellian, N.J., 1979. Tri-level Study of the Causes of Traffic Accidents: Final Report Volume 1: Causal Factor Tabulations and Assessments. Institute for Research in Public Safety, Indiana University.
60. van der Horst A.R.A., 1990. A time-based analysis of road user behaviour in normal and critical encounters. TU Delft ISBN 90-9003340-8.
61. Van Der Schaaf T.W. Near miss reporting in the chemical process industry: an overview. Microelectronics and Reliability 1995, 35:1233-1243.
62. Verwey W.B., Alm H., Groeger J.A., Janssen W.H., Kuiken M.J., Schraagen J.M., Schumann J., Van Winsum W., Wontorra H. GIDS functions. Generic Intelligent Driver Support 1993, Taylor & Francis, London. J.A. Michon (Ed.).
63. Vicente K.J., Christoffersen K. The Walkerton E. coli outbreak: a test of Rasmussen's framework for risk management in a dynamic society. Theoretical Issues in Ergonomics Science 2006, 7(2):93-112.
64. Wagenaar W.A., Reason J.T. Types and tokens in road accident causation. Ergonomics 1990, 33:1365-1375.
65. Wegman F., Aarts L., Bax C. Advancing sustainable safety national road safety outlook for the Netherlands 2005-2020. Safety Science 2008, 46:323-343.
66. Wiegmann D.A., Shappell S.A. A Human Error Approach to Aviation Accident Analysis. The Human Factors Analysis and Classification system 2003, Ashgate Publishing Ltd., Burlington, VT.
67. Wierwille, W.W., Hanowski, R.J., Hankey, J.M., Kieliszewski, C.A., Lee, S.E., Medina, A., Keisler, A.S., Dingus, T.A., 2002. Identification and evaluation of driver errors: overview and recommendations. US Department of Transportation, Federal Highway Administration, Report No. FHWA-RD-02-003.
68. Wright L.B., van der Schaaf Systems for near miss reporting and analysis. Evaluation of Human Work 2005, 877-900. CRC-Taylor and Francis Group, Boca Raton. J.R. Wilson, N. Corlett (Eds.).
69. Xie C., Parker D. A social psychological approach to driving violations in two Chinese cities. Transportation Research Part F 2002, 5:293-308.