Effects of national culture on types of knowledge sharing in virtual communities

IEEE Transactions on Professional Communication

Volumn 53, Issue 3, 2010, Pages 278-292

  Siau, Keng ^a   Erickson, John ^b   Nah, Fiona Fui Hoon ^a  

^a UNIVERSITY OF NEBRASKA LINCOLN   (United States)

^b UNIVERSITY OF NEBRASKA AT OMAHA   (United States)

Author keywords

Cultural differences; knowledge sharing; professional communication; virtual communities

Indexed keywords

HUMAN RESOURCE MANAGEMENT; SOCIAL NETWORKING (ONLINE); VIRTUAL REALITY;

CULTURAL DIFFERENCE; CULTURE DIFFERENCES; FLAT WORLD; INTRIGUING QUESTIONS; KNOWLEDGE-SHARING; NATIONAL CULTURES; PROFESSIONAL COMMUNICATION; VIRTUAL COMMUNITY;

KNOWLEDGE MANAGEMENT;

EID: 77956224106     PISSN: 03611434     EISSN: None     Source Type: Journal    
DOI: 10.1109/TPC.2010.2052842     Document Type: Article

References (59)

1. K. Siau, "Knowledge discovery as an aid to organizational creativity," J. Creative Behav., vol. 34, no. 4, pp. 248-258, 2000.
2. A. McCampbell, L. Clare, and S. Gitters, "Knowledge management: The new challenge for the 21st century," J. Knowl. Manage., vol. 3, no. 3, pp. 172-179, 1999.
3. M. M. Wasko and J. Faraj, "It is what one does: Why people participate and help others in electronic communities of practice," J. Strat. Inf. Syst., vol. 9, nos. 2-3, pp. 155-173, 2000.
4. C. P. Ruppel and S. J. Harrington, "Sharing knowledge through intranets: A study of organizational culture and intranet implementation," IEEE Trans. Prof. Commun., vol. 44, no. 1, pp. 37-52, Mar., 2001.
5. J. D. Applen, "Tacit knowledge, knowledge management, and active user participation in Web site navigation," IEEE Trans. Prof. Commun., vol. 45, no. 4, pp. 302-306, Dec., 2002.
6. D. Bush, "Comparing the two cultures in technical writing," IEEE Trans. Prof. Commun., vol. 34, no. 2, pp. 67-69, Jun., 1991.
7. Z. Guo, F. B. Tan, T. Turner, and H. Xu, "An exploratory investigation into instant messaging preferences in two distinct cultures," IEEE Trans. Prof. Commun., vol. 51, no. 4, pp. 396-415, Dec., 2008.
8. G. R. Kaye and S. Little, "Global business and cross-cultural information systems: Technical and institutional dimensions of diffusion," Inf. Technol. People, vol. 9, no. 3, pp. 30-54, 1996.
9. J. M. Ulijn, A. Lincke, and Y. Karakaya, "Non-face-to face international business negotiation: How is national culture reflected in this medium," IEEE Trans. Prof. Commun., vol. 44, no. 2, pp. 126-137, Jun., 2001.
10. D. R. Vogel, M. Van Genuchten, D. Lou, S. Verveen, M. Van Eekout, and A. Adams, "Exploratory research on the role of national and professional cultures in a distributed learning project," IEEE Trans. Prof. Commun., vol. 44, no. 2, pp. 114-125, Jun., 2001.
11. A. Ardichvili, M. Maurer, L. Wei, T. Wentling, and R. Studemann, "Cultural influences on knowledge sharing through virtual communities of practice," J. Knowl. Manage., vol. 10, no. 1, pp. 94-107, 2006.
12. C. R. Hill, "Everything I need to know I leaned online," Libr. J., vol. 130, no. 3, pp. 34-35, 2005.
13. D. Kletter, "Sharing knowledge," Executive Excell., vol. 18, no. 6, p. 15, 2001.
14. K. H. Kwahk, H. W. Kim, and H. C. Chan, "A knowledge integration approach for organizational decision support," J. Database Manage., vol. 18, no. 2, pp. 41-61, 2007.
15. J. S. Kwok and S. Gao, "Knowledge sharing community in P2P network: A study of motivational perspective," J. Knowl. Manage., vol. 8, no. 1, pp. 94-102, 2004.
16. E. H. Schein, "Coming to a new awareness of organizational culture," Sloan Manage. Rev., vol. 25, no. 2, pp. 3-16, 1984.
17. M. M. Wasko and S. Faraj, "Why should I share?: Examining social capital and knowledge contribution in electronic networks of practice," MIS Quart., vol. 29, no. 1, pp. 35-58, 2005.
18. R. Baskerville and J. Nandhakumar, "Activating and perpetuating virtual teams: Now that we're mobile, where do we go?," IEEE Trans. Prof. Commun., vol. 50, no. 1, pp. 17-34, Mar., 2007.
19. F. Nah, K. Siau, Y. Tian, and M. Ling, "Knowledge management mechanisms in e-commerce: A study of online retailing and auction sites," J. Comput. Inf. Syst., vol. 42, no. 5, pp. 119-128, 2002.
20. H. Du and C. Wagner, "Learning with weblogs: Enhancing cognitive and social knowledge construction," IEEE Trans. Prof. Commun., vol. 50, no. 1, pp. 1-16, Mar., 2007.
21. M. Alavi and D. E. Leidner, "Knowledge management systems: Issues, challenges, and benefits," Commun. AIS, vol. 1, pp. 1-36, 1999.
22. I. Nonaka, "A dynamic theory of organizational knowledge creation," Organiz. Sci., vol. 5, no. 1, pp. 14-37, 1994.
23. G. Huber, "Organizational learning: The contributing processes and the literatures," Organiz. Sci., vol. 2, no. 1, pp. 88-115, 1991.
24. P. F. Drucker, Post-Capitalist Society. New York: Harper Business, 1993.
25. J. Maglitta, "Smarten Up!," Computerworld, vol. 29, no. 23, pp. 84-86, 1995.
26. T. H. Davenport and L. Prusak, Working Knowledge: How Organizations Manage What They Know. Cambridge, MA: Harvard Business School Press, 2000.
27. M. Hansen, "The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits," Admin. Sci. Quart., vol. 44, no. 1, pp. 82-111, 1999.
28. G. Hofstede, Cultures and Organizations: Software of the Mind. London, UK: McGraw-Hill, 1991.
29. R. R. Nelson and S. G. Winter, An Evolutionary Theory of Economic Change. Cambridge, MA: Harvard Univ. Press, 1982.
30. B. Newman. (1996). The Knowledge Management Forum. [Online]. Available: http://www.km-forum.org
31. F. Nah, K. Siau, and Y. Tian, "Knowledge management mechanisms of financial service sites," Commun. ACM, vol. 48, no. 6, pp. 117-123, 2005.
32. F. Nickols, "The knowledge in knowledge management," in The Knowledge Management Yearbook 2000-2001, J. W. Cortada and J. A. Woods, Eds. London, UK: Butterworth-Heinemann, 2000, pp. 12-21.
33. F. Machlup, Knowledge: Its Creation, Distribution, and Economic Significance. Princeton, NJ: Princeton Univ. Press, 1980, vol. 1.
34. D. J. Skyrme. (1996). The Knowledge Management Forum. [Online]. Available: http://www.km-forum.org
35. A. K. Gupta and V. Govindarajan, "Knowledge management's social dimension: Lessons from Nucor Steel," Sloan Manage. Rev., vol. 42, no. 1, pp. 71-80, 2000.
36. A. Ardichvili, V. Page, and T. Wentling, "Motivation and barriers to participation in virtual knowledge-sharing communities of practice," J. Knowl. Manage., vol. 7, no. 1, pp. 64-77, 2003.
37. D. M. Vance, "Information, knowledge and wisdom: The epistemic hierarchy and computer-based information system," in Proc. Amer. Conf. Information Systems, 1997, pp. 348-350.
38. S. L. Jarvenpaa and D. S. Staples, "The use of collaborative electronic media for information sharing: An exploratory study of determinants," J. Strat. Inf. Syst., vol. 9, no. 2-3, pp. 129-154, 2000.
39. M. Polanyi, The Tacit Dimension. London, UK: Routledge & Kegan Paul, 1966.
40. G. Hofstede, Culture's Consequences: International Differences in Work-Related Values. Beverly Hills, CA: Sage, 1980.
41. H. Triandis, Individualism and Collectivism. Boulder, CO: Westview Press, 1995.
42. G. Hofstede and G. J. Hofstede, Cultures and Organizations: Software of the Mind-Intercultural Cooperation and Its Importance for Survival, 2nd ed. New York: McGraw-Hill, 2005.
43. M. H. Bond, "Finding universal dimensions of individual variations in multicultural studies of values: The Rokeach and Chinese value surveys," J. Personal. Soc. Psychol., vol. 55, no. 6, pp. 1009-1015, 1988.
44. D. G. Schwartz, M. Divitini, and T. Brasethvik, Internet-Based Organizational Memory and Knowledge Management. Hershey, PA: Idea Group Publishing, 2000.
45. F. Trompenaars, Riding the Waves of Culture: Understanding Cultural Diversity in Business. London, UK: Nicholas Brealey, 1994.
46. P. B. Smith, S. Dugan, and F. Trompenaars, "National culture and the values of organizational employees-A dimensional analysis across 43 nations," J. Cross-Cultural Psychol., vol. 27, no. 2, pp. 231-264, 1996.
47. K. S. Raman and R. T. Watson, "National culture, IS, and organizational implications," in Global Information Systems and Technology: Focus on the Organization and Its Functional Areas, P. C. Deans and K. R. Karwan, Eds. Hershey, PA: Idea Group Publishing, 1994, pp. 493-513.
48. J. C. Spender, "Making knowledge the basis of a dynamic theory of the firm," Strat. Manage. J., vol. 17, pp. 45-62, 1996.
49. P. C. Earley, "Self or group?: Cultural effects of training on self-efficacy and performance," Admin. Sci. Quart., vol. 39, no. 1, pp. 89-117, 1994.
50. A. Guru and K. Siau, "Developing the IBM ivirtuality community: iSociety," J. Database Manage., vol. 19, no. 4, pp. i-xiii, 2008.
51. B. Eschenbrenner, F. F.-H. Nah, and K. Siau, "3-D virtual worlds in education: Applications, benefits, issues, and opportunities," J. Database Manage., vol. 19, no. 4, pp. 91-110, 2008.
52. J. Erickson and K. Siau, "Web services, service-oriented computing, and service-oriented architecture: Separating hype from reality," J. Database Manage., vol. 19, no. 3, pp. 42-54, 2008.
53. F. F.-H. Nah, Z. Islam, and M. Tan, "Empirical assessment of factors influencing success of enterprise resource planning implementations," J. Database Manage., vol. 18, no. 4, pp. 26-50, 2007.
54. K. Siau and X. Tan, "Cognitive mapping techniques for user-database interaction," IEEE Trans. Prof. Commun., vol. 49, no. 2, pp. 96-108, Jun., 2006.
55. K. Siau and X. Tan, "Technical communication in information systems development: The use of cognitive mapping," IEEE Trans. Prof. Commun., vol. 48, no. 3, pp. 269-284, Sep., 2005.
56. X. Tan and K. Siau, "Design science in systems analysis and design research: The case of cognitive mapping techniques," J. Database Manage., vol. 20, no. 2, pp. i-ix, 2009.
57. K. Siau, Y. Long, and M. Ling, "Toward a unified model of information systems success," J. Database Manage., vol. 21, no. 1, pp. 80-101, 2010.
58. L. Prusak, Knowledge in Organizations. Newton, MA: Butterworth-Heinemann, 1997.
59. K. Smolander and M. Rossi, "Conflicts, compromises, and political decisions: Methodological challenges of enterprise-wide e-business architecture creation," J. Database Manage., vol. 19, no. 1, pp. 19-40, 2008.